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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,311 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

November 03, 2024

Great dealership with a staff that is knowledgeable and friendly. The sales and service teams are attentive, professional, and genuinely care about providing the best experience for their customers. They t More

by KING20462000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Wonbalt Five Stars
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Marc and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 01, 2024

Great customer service! Matt was terrific and the man in the afternoon was awesome. Thank yiy More

by GLOVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2024

Great and very professional service. I am very much satisfied and glad for all the service on my GLE350. More

by Shashiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

October 30, 2024

Smith Motors has been servicing the family cars for 30+ years and has always provided top notch service. More

by Just_an_ordinary_customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nicholas can assist you with in the future, please let us know.

October 30, 2024

Smith motors treats customers like family. Very accommodating and personable. I wouldn’t go anywhere else to have service on my vehicle. More

by 4324kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Nicholas and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

October 30, 2024

We are overwhelmingly happy with the service and consideration we received from the entire Smith Motor team. More

by SueRumore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
Oct 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Sue, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2024

Smith motor sales is the only dealership I will deal with for my Mercedes. Five stars every time my vehicle goes in for maintenance intervals. More

by Merman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 29, 2024

I m so grateful for the assistance I received. I had a tire blow out on the highway and they replaced it despite it being late on a Friday. So professional and helpful. I can’t say enough good t More

by Fitzer9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

October 27, 2024

I had my car checked for B service recently. Within a week of the service I got “overheat” signal. I visited two car centers and they said it’s due to a water pump malfunction and must be replac More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Klinger
Oct 31, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jacob, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 27, 2024

Excellent service resonable and professional. Fixed main issue and did their best to fix an intermittent... More

by rfenn_susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Oct 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Susan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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