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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,172 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,172 reviews

March 14, 2022

Craig and staff were helpful. Kept me updated regarding what was wrong with the car and when work would be completed More

by HDILENA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Mar 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and we look forward to working with you again.

March 11, 2022

Efficient, honest and has customer’s best interest in recommending nice to do versus need.. very happy with service advisor who is helpful, knowledgeable and honest More

by GILBOARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

March 10, 2022

Always a pleasure to work with them. The service is as impressive as the car More

by tomdavistd6328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler
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Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Smith Motor Sales of Haverhill Inc!

March 10, 2022

Roger and Randy continue to go above and beyond to provide the best service possible. If you’re looking for a new Mercedes these guys will get the job done quickly and efficiently! More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Josh! It's great to hear that Randy and Roger were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

March 10, 2022

Always a pleasure with a great staff! Wes especially! Great job! The best service anywhere.. So very satisfied. More

by BETTEBESHARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

March 10, 2022

Marc was fantastic and extremely attentive. No pressure, just simply assisted us from the beginning to the end. Quick responses to my emails, calls, and/or texts. I highly recommend this dea More

by eliz.olmos45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
Roger Waugh
Other Employees : Marc
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Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 10, 2022

Very helpful & our salesman was excellent. And explain all the questions I had with the car. More

by JFCRONIN17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Report | Print
Mar 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2022

Everyone was nice and professional! They get you in and out as quickly as possible. More

by KATHYMCDONALD711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
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Mar 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Kathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2022

Awesome as always! All repairs were made as promised and in a timely fashion. The waiting area was clean and the WIFI was perfect. I was kept updated periodically th More

by MLAHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

March 08, 2022

As always, service is professional, prompt, and friendly. Waiting area is clean, bright, inviting. First class dealership! More

by TMETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager - Wed., Craig Tedeschi, Dave Penny
Report | Print
Mar 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nicholas, Dave, Craig, and our team. We're glad to hear we delivered such a great experience!

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