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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

June 16, 2022

Very professional when they help customers and definitely will come back,, for any other services on my car More

by elidaniaterrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Jun 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 15, 2022

The service team continues to excel. They explain in detail what’s required and why. The car always comes back clean and ready to go More

by JOSEPH_VOICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jun 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

We appreciate your business and our team looks forward to serving you again soon!

June 15, 2022

I had heard of a recall on some older Mercedes, I checked the website, and sure enough my car was part of the recall. I got a very quick appointment and brought my car in. We (my daughter was with me More

by Patti D’Alelio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jun 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicholas and our team, and we look forward to working with you again.

June 15, 2022

Nice people and service staff. So far so good. Love my cpo e53. Thank you. More

by RICH59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Nicholas Klinger, Roger Waugh
Jun 15, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2022

Job was done quickly within the promised I’m out of time. I am satisfied with service More

by SDOGANCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 14, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 13, 2022

I always get treated with courtesy, the work is done on time and I receive the car back in great shape. More

by KERRYDBROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jun 14, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Kerry, for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2022

Ok, but no complete work was paid. Regular service no completed on tires no air More

by ELIUDMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dave and our team and don't hesitate to let us know if we can be of further assistance.

June 10, 2022

Professional Courteous and always in a timely fashion they get the job done everyone is very helpful More

by CHERYL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Cheryl, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2022

They were efficient and very organized. The facility provided the amenities I needed to work comfortably while I waited. More

by CHRISROUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jun 10, 2022 -

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

June 10, 2022

Service was excellent, I told Wess the service manager I was leaving on a three hour drive as soon as the work was done, so he double teamed the effort and had my front break replaced in half the time!!! More

by WRJOHNSON63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wess
Jun 13, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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