
Smith Motor Sales of Haverhill Inc
Haverhill, MA
Filter Reviews by Keyword
By Type
Showing 2,309 reviews
The service team continues to excel. They explain in detail what’s required and why. The car always comes back clean and ready to go They explain in detail what’s required and why. The car always comes back clean and ready to go More
I had heard of a recall on some older Mercedes, I checked the website, and sure enough my car was part of the recall. I got a very quick appointment and brought my car in. We (my daughter was with me checked the website, and sure enough my car was part of the recall. I got a very quick appointment and brought my car in. We (my daughter was with me), arrived at my scheduled time and was met by Nick at the Service Entrance. He brought us in to register and walked us through what the recall meant and what the shop would be doing, he also said, if we had the time to wait5they could check the car out right away. That was music to my ears and said I definitely could wait. Nick kept us informed about timing etc and my car was ready in the time he had promised, all vacuumed and washed. I would most definitely would return here for service and enthusiasticly recommend them to friends and family More
They were efficient and very organized. The facility provided the amenities I needed to work comfortably while I waited. The facility provided the amenities I needed to work comfortably while I waited. More
Service was excellent, I told Wess the service manager I was leaving on a three hour drive as soon as the work was done, so he double teamed the effort and had my front break replaced in half the time!!! was leaving on a three hour drive as soon as the work was done, so he double teamed the effort and had my front break replaced in half the time!!! More