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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

April 04, 2022

I would rate this dealership a 10! ! They are always thorough, courteous & eager to help you!! More

by SALONBOGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 04, 2022

I had flat tire and smith motor take care of the problem right away. And offer me a loner car. Nick ( service department) was extremely helpful. More

by ANNEC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and our team looks forward to serving you again soon!

April 04, 2022

Clean, punctual, courteous staff and service. Will use again and recommend to others as well More

by MEEZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Apr 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2022

Great service nice facility and a free loaner. Repair was done on time. I’ll be back . More

by FORHAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 03, 2022

Pad my 2001 E-4 30 alternator replaced and positive battery terminal was loose and I lost power while driving on the highway More

by Mrprolific8669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 02, 2022

Good customer services and i recommended They treat me very well and they are nice people More

by emilymultiservices
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2022

Fast, efficient and friendly service. Do all my service here now. Definitely a smaller location but a lot less waiting around. Craig in service is super helpful! More

by MICHELLE.MERINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Michelle, and we are thrilled that you found your experience with Craig to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

April 01, 2022

I walked out happily and appreciate the great customer service. Amazing service and Nick is the absolute BEST! More

by KIM.TRAN1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Kim, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 01, 2022

Very helpful and courteous. Staff always willing to go above and beyond to accommodate their customers. More

by SOLOMON.ROBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
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Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Please let us know if we can be of any more assistance!

April 01, 2022

Outstanding service and sales! My old friend David, and Nick and team are attentive, and stay on top of all my needs. More

by WKILGUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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