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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,171 reviews

April 07, 2022

I needed the B service so I scheduled an appointment. Once my car was in the bay I received a call from Wes. He explained all the things the car needed in addition to be service. I was thankful for his i More

by STAFFORDJOE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
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Apr 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

April 07, 2022

Craig was the best service guy I’ve ever worked with. Communicated throughout the process More

by Dan Ballou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Apr 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our Craig in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance.

April 07, 2022

I had an extremely easy process ordering and picking up my new GLC. Brockton made it a very simple process. More

by JGUERR4672
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Mercedes-Benz GLC! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 06, 2022

Great client service. Listened to my request and made sure everything was taken care of. More

by ROBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Robino, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

April 06, 2022

Excellent service. Work done on time. Car runs great now. Will come back again in the future. More

by MCFADDENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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Apr 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!

April 06, 2022

Very happy Pleasant experience from the moment I drove into the service area walking in being assisted and the time it took to have my car completed everybody around me it was polite and informative highl More

by Realtyrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Apr 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 06, 2022

Great place to do business. Good service. Great employees. Good selection of used and New vehicles. More

by redoak1915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed, John Smith
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Apr 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Wes, Loren, Roger, and John, and it was a pleasure having you at the dealership. We appreciate your review!

April 06, 2022

Excelency is in your service. Thanks. I am very greatful. Just need to help to get parts for old models More

by Heriberto
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl, Dave Penny
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Apr 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Heriberto, HWe are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2022

Craig Tedeschi is an outstanding representative of Smith Mercedes. He gets it and then some. More

by DLAHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Apr 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy Craig provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 04, 2022

Always pleasant, professional and friendly. My car is always clean and I know what was done in the service. Would recommend over and over to my friends. More

by MMGPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William crow, Craig Tedeschi, Dave Penny
Report | Print
Apr 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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