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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

July 05, 2022

Everything was quick and professional. The folks were very kind. My service went smoothly. They immediately took my car upon my arrival and washed it before giving it back. No one tried to More

by iadnecce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 05, 2022 -

iadnecce responded

Thanks!

July 01, 2022

Service was timely from check in to completion— service department kept me up to date on progress and delivered the car vacuumed and washed and ready to roll out the parking lot! Thanks for the great serv More

by Art Durkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jul 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2022

The service department is great. They always get us right in and out and are very courteous. More

by KDR1157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 01, 2022

I have done business with this dealership, with them buying supplies from me for 26 years. We have purchased 2 vehicles from them and are very satisfied. I've known the sevice manager for longer than t More

by STEPHSCOOKE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Jul 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

June 30, 2022

Wes was great. Car was cleaned before delivery. Had loaner therefore contact was limited and brief More

by I2020EYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jul 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

June 30, 2022

Easy to make an appointment. Got me in right away and completed the service and had me on my way quickly. Very pleasant service folks! More

by BOBSTENZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

June 30, 2022

I had an issue arise with my vehicle and they were able to fit me in that same day. Every staff member was pleasant, and they fixed my issue in no time. More

by BRIENNE.BENJAMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Jul 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc,!

June 30, 2022

We got a fair deal on the trade in the sales man was a pleasure to work with. The transfer of plates was easy. Most of all the car drives beautiful More

by D.REDFEARN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein
Jul 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

June 29, 2022

Helped me when I was broken down across the street. Towed me in and made the repairs needed. More

by SPORTFISHINYAUCHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Jul 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that our team was able to help and get you back on the road!

June 29, 2022

I was treated like I’ve been a customer for years from beginning to end . Check in was quick and informative for the service I was there for. He personally came outside a few times to let me know the stat More

by Seagrass32r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Jun 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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