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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
Vehicles
4.8
2,311 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,311 reviews

November 09, 2024

Smith has great service. I have been buying cars for over 20 years and there are other dealers closer to my home. More

by vze32whf
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock!
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Nov 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2024

Excellent service and promised on time service. Nick was very helpful. He had more car oil change done in time to go my doctors' appointment More

by MARIENOELSAYEGH
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
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Nov 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2024

I needed my car as I was heading to my night job. Rob my Service Advisor realized the sense of urgency and worked hard to get me on my way. I appreciated that. More

by JCBRADLEY96
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

November 08, 2024

Service was great! Loved my loner car. Communication was superb. My car is running great More

by LYNCHAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 08, 2024

Repairs were done quickly, well done, reasonably priced compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Hone More

by JohnKeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Services’s manager. , Nicholas Klinger
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Nov 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 06, 2024

These folks are top notch. From sales, finance, and service. Can't say enough good things about this operation More

by RICK BELGIORNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service, Brockton Payette
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Nov 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2024

Good service. I did not book a loan view or in advance, but the agent was able to secure one for me when it was determined that the service was going to take longe More

by W13467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 04, 2024

Always friendly and knowledgeable about your service. My car is always clean when I get it back. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name , Nicholas Klinger
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Nov 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2024

They are very professional and like to help their customers. I’m very happy with the service I have received in this place More

by elidaniaterrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2024

My visit to Smith Motors was related to a sunroof recall issue. The check in by the gentlemen seated at the 1st desk on the left was done in a efficient and professional manner. He was kind enough to a More

by RobM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

Rob, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

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