Back

Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,086 Reviews
Contact Dealership

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,086 reviews

April 07, 2024

I had very pleasant experience at haverhill dealership. The team was very accommodating and walked me through the process. They presented ideal price for the vehicle so there was no time wasting. Marc was More

by KAMINI ADESARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Wombloc
Apr 07, 2024 -

Smith Motor Sales of Haverhill Inc responded

Kamini, Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

April 07, 2024

Always the best! Keeps me apprised of status! And car is so clean when I pick it up!! More

by nishiazabu
Recommend Dealer
Yes
Apr 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 06, 2024

Mark and Loren were great. Very responsive and wonderful customer service. I highly recommend Smith Motors More

by TKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Goldstein
Apr 07, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Please let Mark or Loren know if we can be of any more assistance!

April 05, 2024

My entire experience was great! They took me immediately, did maintenance, corrected a recall and inspected my car and I had my car back within two days. More

by blinky7447
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

April 05, 2024

Stopped by for an unexpected problem without an appointment and was helped right away. It was my first time at this location, I usually go to other Mercedes locations but was told by a friend that More

by TAPIAGIOHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc!

April 05, 2024

Listen, they take great care of me and my cars. I think we are together 12 years now. ?? More

by S550 owner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Craig Tedeschi
Apr 07, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. Craig and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 04, 2024

When my car was done I drove it home and saw black smoke coming from the hood I got worried and call Matt right away. He said oh yah they spilt oil. I was thinking if they spilt oil all over my perfectly cl More

by DASILVAHAIR
Recommend Dealer
No
Employees Worked With
Matt Johnson
Apr 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 03, 2024

Everyone there were caring and understanding of vehicle situation and the subframe situation was covered by warranty so as I only had to pay for: clamps, screws and shim and vehicle was fixed promptly. More

by BUGMA12
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 03, 2024 -

BUGMA12 responded

Thank you so much for the prompt service and understanding of my situation.

Apr 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

April 01, 2024

Prompt. Friendly. Good communication. Easy transaction Accommodating. Willingness to explain any issues Professional. Thorough. Overall positive experience More

by Balbren
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

March 31, 2024

Excellent ! ! Very good dealership , salesperson very educated !! The best place to buy your next MB !! More

by lazlmm
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Goldstein
Apr 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. It's great to hear that we were able to assist you and that you had such a positive experience.

...
10
...