Smith Imports

Smith Imports, what can I say. We drove 8 hours and it was so worth it! This dealer offers premium vehicles at a very fair price. Johnny Smith was our salesman and from my first contact was very accommod was so worth it! This dealer offers premium vehicles at a very fair price. Johnny Smith was our salesman and from my first contact was very accommodating in answering any questions or concerns. The entire office was very warm and friendly. We are so thrilled with my husbands car. The Mercedes S550 has been his dream car and now he has it! I’m a loyal Lexus driver but I might be a Mercedes convert due to their magnificent lineup! If you are in the market please give them a look, you won’t regret it! More

The process of purchasing my dream vehicle was smooth. I did everything via online. The vehicle is practically new. He seen it, I loved it and Paula made it happen. No hassle, easy financing and no wait tim did everything via online. The vehicle is practically new. He seen it, I loved it and Paula made it happen. No hassle, easy financing and no wait time. As you can see the men love the car more than I do. Thanks again; we will be back. Torris, Cameron and Tanner Stewart More

I love this dealership. Paula is the best!!!! She is personable. She answered ALL of our questions and we had plenty lol!!!. She was very patient with us. And walked us through the entire process. She w personable. She answered ALL of our questions and we had plenty lol!!!. She was very patient with us. And walked us through the entire process. She was phenomenal!!. I would highly recommend Smith Imports ask for Paula Keltner!! More

Great customer service, the whole Team was great. The whole purchasing process was made simple to follow. I am a returning customer because of the staff there. whole purchasing process was made simple to follow. I am a returning customer because of the staff there. More

Johnny Smith was awesome to deal with as was Smith Import team! Not your usual dealership experience! No high pressure - just pure customer service.... will definitely use Smith Imports again for our next team! Not your usual dealership experience! No high pressure - just pure customer service.... will definitely use Smith Imports again for our next auto! More

One of the best car lots I’ve ever dealt with ! I purchased a Mercedes-Benz c class with all of the extra trims besides the self parking with a warranty included that was priced lower than its blue b purchased a Mercedes-Benz c class with all of the extra trims besides the self parking with a warranty included that was priced lower than its blue book value . Later that night I ended up being stuck on the highway because the belt in the car snapped while I was driving . Knowing that Tennessee is a state that once you drive off the lot you’re responsible .I was afraid of what was going to happen . I spoke with them and they immediately told me to take it the Mercedes-Benz to fix but come and pick up a loner vehicle until mines was fixed. They also gave me the choice of trading mines with any similar priced car on their lot or canceling the deal altogether. I ended up changing mines for another c class which has been perfect with no issues. Johnny was a great salesman who constantly checks with you to make sure your happy while not pressuring you also. Me and fiancé have decided this will be the only car lot we deal with going forward. I highly recommend them to anyone looking for a Mercedes-Benz. More

Very professional and the Coustmer service was excellent! I would highly recommend them to everyone! My sales person Kayla Bunch was very nice and good and helpful! I would highly recommend them to everyone! My sales person Kayla Bunch was very nice and good and helpful! More

Great customer service and they were willing to go the extra mile to get it done. I will definitely recommend this group and will definitely use them for my next purchase extra mile to get it done. I will definitely recommend this group and will definitely use them for my next purchase More

Have bought several cars from Ms. Keltner and each time my experience is better than before. She is always helpful, never pushy, and always does exactly what she says. She is a credit to Mr. Smith’s organi my experience is better than before. She is always helpful, never pushy, and always does exactly what she says. She is a credit to Mr. Smith’s organization. More

This was the best experience I’ve had in purchasing any car and especially online. Mr Johnny Smith made this so easy. He had everything done in a matter of days. I was worried because the dealership was in car and especially online. Mr Johnny Smith made this so easy. He had everything done in a matter of days. I was worried because the dealership was in another state. Mr. Smith made sure once the deposit was made that the car would be mine. We started working on my purchase on a Friday and due to a holiday on that Monday I had my car that Tuesday and I’m in love with it. I truly recommend Smith Imports if me or my family have to purchase another car. Thanks again Smith Imports and a very special thank you to Mr Johnny Smith. More