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Smith Imports

Memphis, TN

4.9
285 Reviews

2965 S 3rd St

Memphis, TN

38109

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Showing 285 reviews

June 30, 2020

Helpful staff, good inventory and great prices made buying a car a breeze! I will recommend this company to anyone looking for a new used car. More

by EYERISH79
Recommend Dealer
Yes
Employees Worked With
Paula Keltner
June 29, 2020

Great customer serivce! I enjoyed my experience working with Natasha and the entire Smith Imports staff. They were extremely patient with me and gave me daily updates on the More

by BLaster0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hunter, Natasha Poluga
Jun 30, 2020 -

Smith Imports responded

We are glad to hear you enjoyed your time with us! Thank you for the kind review and recommendation!

June 29, 2020

It was a rough start, but everything worked out and Natasha was super helpful. High end cars for unbeatable prices. I would recommend everyone go and see what Smith Imports has to offer. More

by keely_coleman
Recommend Dealer
Yes
Employees Worked With
Natasha Poluga
Jun 30, 2020 -

Smith Imports responded

Thank you so much for the kind review and recommendation! We hope to see you in the future!

June 29, 2020

Even though we had to sit a while for the finance dept, I appreciate Natasha being so personable and keeping us comfortable while we waited. More

by MONET2489
Recommend Dealer
Yes
Employees Worked With
Natasha Poluga
Jun 30, 2020 -

Smith Imports responded

Thank you for the kind review! We hope you enjoy your vehicle!

June 28, 2020

I had a great experience. They didn’t try to push a vehicle on us and let us look independently. Johnny was a great salesman. He was very polite and professional. I would recommend everyone to come and More

by Bhales
Recommend Dealer
Yes
Employees Worked With
Johnny “Jay” Smith, David Hunter
Jun 30, 2020 -

Smith Imports responded

Thank you for the generous review! We hope you enjoy your vehicle!

June 27, 2020

I went on a day where they were short staffed, and my salesperson was rushing to take care of her customers (which I understand). I used my mailing address in ms on the application not my home address. I More

by Kaitiacole
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Jun 27, 2020 -

Smith Imports responded

Ms. Cole, I am John Adams and we spoke on the phone yesterday and I wanted to respond and hopefully clear up any confusion about tax differences MS vs TN. You we not told a lie the state tax for autos in MS is 5% and TN is 7% . We strive for our customers to be informed at all times during the transaction. In answer to the titling address the address you submitted for financing was MS after a deal is submitted changing residency after the fact can be very problematic for the lending institution loaning the funds. Yes when you and I spoke Yesterday, 7 days had passed so it most definitely could not have been changed. We hire Salespeople here with more integrity and compassion than you can find in most other dealerships. As for the penalty for tags being late covid 19 has played a larger role in the license plate acquisition more than anything else. I am more than happy to reimburse you for your penalty and would have yesterday although it did not come up in mine and your conversation. We do apologize that it was as hectic of a day as it was. We do appreciate your business and hope we can earn it in the future!

June 27, 2020

we appreciated for what Kayla did.she tried to contact we appreciated for what Kayla did. she tried to contact us immediately on the phone since we start searching vehicle on Cagurus and smith import webs More

by t2vkel
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Jun 30, 2020 -

Smith Imports responded

Thank you for the kind review! Enjoy your vehicle!

June 27, 2020

customers service was great. I will recommend anyone customers service was great. I will recommend anyone that looking for a Mercedes Benz. Smith imports I will give yall a A. Good customer service More

by LINDAPRATT45
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch, David Hunter
Jun 30, 2020 -

Smith Imports responded

We appreciate your kind review and thank you for recommending Smith Imports! Enjoy your vehicle!

June 26, 2020

From the time I walked in I felt welcome. The employees was very nice. Paula was very nice and helpful because I dided purchase a Mercedes C 300. I love this car. Thank you Smith Imports. More

by MARILYNBOWDENPOWELL
Recommend Dealer
Yes
Employees Worked With
John Adams, Maurie Tyler, Paula Keltner, Wes Dalrymple, David Hunter
Jun 30, 2020 -

Smith Imports responded

We are happy to hear about your experience with us at Smith Imports! We hope you enjoy your C 300!

June 25, 2020

My experience with John and Smith Imports was the most pleasant auto purchase I’ve ever made. Thank you John. Look forward to a long Professional relationship. More

by Afifthgear2
Recommend Dealer
Yes
Employees Worked With
David hunter, Johnny “Jay” Smith
Jun 30, 2020 -

Smith Imports responded

Thank you for the kind review. We look forward to seeing you in the future! Enjoy your GLA!

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