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Smith INFINITI of Huntsville

Huntsville, AL

4.6
74 Reviews
Call Dealership (256) 882-1009

1010 Old Monrovia Rd.

Huntsville, AL

35806

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74 Reviews of Smith INFINITI of Huntsville

November 19, 2023

Comfortable space to wait. Tv, water, coffe and snacks provided while waiting. Friendly staff. Constant update received More

by lindatanner72000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair representative
Report | Print
September 27, 2023

I would definitely come back to Smith Infiniti. I will also recommend them to my friends and neighbors. More

by Dlharrison2610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sanders and Brandon Battle.
Report | Print
September 15, 2023

Zero compliance with my wishes. I wanted a/c fixed. Didn’t happen not happy More

by samuelgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah, very nice and helpful
Report | Print
August 29, 2023

Great experience with the sales staff. My salesman, Matt Sanders, was especially helpful during the sale and afterwards. More

by trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sanders
Report | Print
August 29, 2023

Great help from sales staff. My salesman, Matt Sanders, was especially helpful during the actual sale and afterwards. More

by trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sanders
Report | Print
Aug 29, 2023 -

trish responded

I checked the stars incorrectly!

Aug 29, 2023 -

trish responded

I checked the stars incorrectly should be five stars!

August 29, 2023

I had purchased a used 2021 QX50 elsewhere, but needed service for an issue that was not previously disclosed. Smith Infiniti Service did an excellent job handling my concerns and fixed everything quickly More

by Happy in Huntsville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, Noah
Report | Print
July 16, 2023

The need for an expensive repair is never good news. However, Hannah and Noah did everything they could to minimize the pain and make sure the work was done correctly. More

by Cantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, Noah
Report | Print
June 01, 2023

Very accommodating, service performed in timely manner. Thanks to Kim very her kindness and time. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
May 31, 2023

Took my vehicle in for warranty repair. This time they took care of the customer like I have always known them to do. Great job SIH More

by battleax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
May 17, 2023

Great experience. Brandon was knowledgeable, courteous, and very helpful. He went above and beyond helping me with all of the new bells More

by wbailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
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