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Smith Haven Mazda

Saint James, NY

3.7
251 Reviews

827 Jericho Turnpike

Saint James, NY

11780

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Showing 251 reviews

April 08, 2017

Brand New 2017 CX-5 I went in to look at the brand new 2017 CX-5 and Jon knew every inch of that vehicle. I was looking to buy and they got me into the car I wanted at t More

by PaulBrandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Kunkle, Lauren Koos
Apr 10, 2017 -

Smith Haven Mazda responded

Dear Paul, Thank you for purchasing your 2017 Mazda CX-5 from Smith Haven Mazda located in Saint James, NY. If you have any questions regarding the operation or maintenance of you new 2017 MazdaCX-5 please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Jonathan, Lauren and Smith Haven Mazda thank you for sharing you experience and your business. Welcome to the family !

April 02, 2017

New Lease I just picked up a new lease, 2017 Mitsubishi Outlander Sport, 5 speed -- I love it- had a Kia Soul before that, wanted a car with great gas mileage, More

by Gman2327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Collocola, Peggy Foster
Apr 10, 2017 -

Smith Haven Mazda responded

Dear Customer, Thank you for letting us earn your business Smith Haven Mazda located in Saint James, NY. We are glad to hear You joined The Family. If you have any questions regarding the operation or maintenance of your vehicle please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Joe C, Peggy and Smith Haven Mazda thank you for sharing you experience and your business.

March 26, 2017

Great service and friendly! Upon driving up to the dealership, I was promptly greeted by Kirk. Kirk was knowledgeable about the vehicle I wanted to purchase and answered all of More

by Overj0yed!
Recommend Dealer
Yes
Employees Worked With
Kirk anderson
Mar 26, 2017 -

Smith Haven Mazda responded

Dear customer, Thank you for purchasing your vehicle from Smith Haven Mazda located in Saint James, NY. We are very pleased to hear that Kirk made your purchase process much enjoyable. If you have any questions regarding the operation or maintenance of your car please don't hesitate to contact us @ 631.724.4070 or www.smithhavenmazda.com. On behalf of Kirk and Smith Haven Mazda thank you for sharing you experience and your business.

March 18, 2017

Great Service They were very friendly, helpful and informative. I look forward to returning for their services . They treat their customers very well! I am happy I More

by Aclendaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Chung
Mar 24, 2017 -

Smith Haven Mazda responded

Thank you for the 5 stars ! We look forward to seeing you again !

March 15, 2017

What a great experience It was easy to make an appointment and to get my car serviced at a time what was convenient for me. I recommend this dealership to everyone I meet. More

by shirlene6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ruffo, Tyler Munro
Mar 24, 2017 -

Smith Haven Mazda responded

Thank you for the 5 stars ! We are glad it easy for you to service your vehicle with us . We look forward to seeing you again !

March 14, 2017

Great experience! Everyone at this dealership were very helpful. Chris was my saleman and he was awesome. He asked me what I was looking for and he gave me all options More

by Lynnmichele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Weidner
Mar 24, 2017 -

Smith Haven Mazda responded

Thank you for the 5 stars ! We are glad that Chris was able to earn your trust and business. Enjoy your new Car .Welcome to our Smith Haven Family !

March 09, 2017

New car purchase Spot on got me in a car in one day very friendly worked with my down payment got me,exactly what I needed with a great warranty and in my budget More

by Thomas Briordy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Maldonado, Chris Weidner
Mar 24, 2017 -

Smith Haven Mazda responded

Thank you for the 5 stars ! We are happy we were able to fit the car into your budget . Enjoy your new Car .Welcome to our Smith Haven Family !

March 09, 2017

Do Not Pass Go, Do Not Collect $200-Just go elsewhere I cannot elaborate enough what a horrendous experience we had at this dealer. The salesman Kirk plays the seasoned caring car salesman to a T. Bewar More

by Jeanne Haywood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kirk anderson
Mar 20, 2017 -

Smith Haven Mazda responded

We are very sorry to hear that your experience with us was less than exceptional. As a Family owned and operated business we do our best to have help our customers and make sure they are completely satisfied. We are sorry for the mistake and we hope that refunding you shows our efforts in trying to reconcile your situation. Our General Manager made the effort to reach out to you personally to clear up any miscommunication or outstanding concerns that you may have had after receiving your refund. We are sympathetic to your experience with us and we are sorry that we could not build a positive business relationship with you.

March 01, 2017

Pleasant experience Leased a Mazda CX-5. Jonathan was very knowledgeable on all features of the vehicle and took ample time in explaining. All of or wishes on colors and More

by corona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kunkle
Mar 24, 2017 -

Smith Haven Mazda responded

Thank you for the 5 stars ! We are glad that Jonathananswered all your questions on the CX5..Welcome to our Smith Haven Family !

February 23, 2017

Excellent experience Finance was easy and all forms explained I was not rushed to just sign we went over everything and if I did not understand Marian explained again More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marian Sardone
Feb 25, 2017 -

Smith Haven Mazda responded

Lisa, thank you very much for sharing your experience. We are happy to hear that Marian was able to answer all your questions in terms of financing, we understand how confusing the process can be. Congratulations on your new car!!! Welcome to the Smithhaven Family !

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