Smith Haven Mazda
Saint James, NY
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Great Experience We were in the market for a new vehicle to use for work. The Salesperson we dealt with was Lee Wolf who was very professional, and helpful. He did a We were in the market for a new vehicle to use for work. The Salesperson we dealt with was Lee Wolf who was very professional, and helpful. He did a great job showing us all our options and was not pushy at all. The overall experience was great, very helpful staff and all the facilities were clean and up to date. Would definitely recommend this dealership. Thanks again Lee!! More
Lee Wolf very professional My daughter was in the market for a new compact SUV and this was her first buying experience. The compact SUV is a very competitive market and Lee was My daughter was in the market for a new compact SUV and this was her first buying experience. The compact SUV is a very competitive market and Lee was very patient and cooperative with us. He was very knowledgeable about the Mazda CX-5 and clearly and concisely explained the attributes of the car. Though my daughter decided to purchase another vehicle, Lee was a pleasure to deal with and we would go back to him again when we are in the market for a new vehicle. Martin M More
Very disappointed in experience I had an awesome experience when i first leased my mazda3 in 2017 ..The salesman, Ben Ruffo was awesome. It was my first time leasing and he tried ver I had an awesome experience when i first leased my mazda3 in 2017 ..The salesman, Ben Ruffo was awesome. It was my first time leasing and he tried very hard to get me a car that fit my budget and was very pleased..So it was a no brainer to go back again. Unfortunately, Ben no longer works there... Nick, tried to get me what I wanted but don't think tried hard enough..but he was young and inexperienced...but it was the manager, Steve Grajeski, who made no effort to work with me and try to get the numbers to where I wanted or even give me other options, a lower end model of the Mazda3 hatchback..I felt dismissed by him and felt I was wasting his time...I told him I was going to go to Nissan 112 and he still dismissed me..He made no effort to keep as a customer and I was planning on staying with Mazda for a long time..I could have afforded the price he gave me, I would just have to cut down on other expenses...but Steve left a bad taste of the dealership so I left. I did go to Nissan 112 and the experience was so different..The salesman,Joe and the Manager Mike were so awesome to work with, they were friendly, professional and respecful...Joe even took me out on a test drive...Bottom line Mike got the numbers even better than what I asked for...I was thtilled...I love my Mazda3 hatchback and so glad I went with Nissan 112. More
Despite Lee Wolf effort My daughter was coming out of a Honda Odyssey lease and asked me if I could narrow her choice down on SUV’S with third row seating that would fit into My daughter was coming out of a Honda Odyssey lease and asked me if I could narrow her choice down on SUV’S with third row seating that would fit into her budget. I started with six dealerships and narrowed it down to two. The salesperson I dealt with at SmithHaven Mazda was Lee Wolf and he a great job at promoting the C9. He was very professional and I would not hesitate to recommend him or go back to purchase a car from him. Unfortunately my daughter felt the car she leased had a little more space for her children. I didn’t agree but didn’t say a word because it wasn’t my decision. Thanks Lee for all the effort and I definitely will be back when I’m in the market for a new car! More
new car expierance Lee was a great. He was easy to work with, took care of all my needs and requests. anticipated issues and resolved them beautifully. I highly recomm Lee was a great. He was easy to work with, took care of all my needs and requests. anticipated issues and resolved them beautifully. I highly recommend him to anyone looking for a new car. More
Jonathan Kunkle was a friendly and knowledgeable salesman from start to finish! I’ve leased many cars and he and Abe in finance made this an easy process. I would highly recommend using them when in the mark from start to finish! I’ve leased many cars and he and Abe in finance made this an easy process. I would highly recommend using them when in the market for a new car. More
Outstanding service and professionalism Let me start off by saying I’m 51 and I have leased Mercedes, Jaguar, hummers, Escalades etc. With all my experience in dealing with salesman and Fina Let me start off by saying I’m 51 and I have leased Mercedes, Jaguar, hummers, Escalades etc. With all my experience in dealing with salesman and Finance managers NEVER AND I MEAN NEVER have I been treated as well as I was treated the last couple days with Johnny “Colorado” and of course Abe! From start to finish they were outstanding! They helped me lease a vehicle for my daughter and went above and beyond to get the deal done as I presented a few hiccups for them :/ They have a loyal customer now and I will recommend your dealership every chance I get! I picked up the car today and already have told at least 10 people how amazing these 2 men are and how professional they are. The car speaks for itself! White brand new Mazda 6! Love it! Thank you again Jon and Abe!!! More
I loved the attention and service I received while shopping I came into the dealership to look for a new vehicle and came out with one I fell in love with. Jonathan helped explain all of the features during th I came into the dealership to look for a new vehicle and came out with one I fell in love with. Jonathan helped explain all of the features during the test drive and some more things to note before I drove off. Would recommend the dealership and Jonathan in particular in a heartbeat. More
I would definitely recommend!!! We needed to upgrade to a bigger vehicle and Jonathan Kunkle at smith haven mazda made it happen. This is my 3rd mazda... it was an easy buy with a gr We needed to upgrade to a bigger vehicle and Jonathan Kunkle at smith haven mazda made it happen. This is my 3rd mazda... it was an easy buy with a great salesman! More
Excellent customer service experience! My wife and I leased a CX-9 from them. Our salesman Johnathan was very informative when presenting our options and during the test drive - I was sold My wife and I leased a CX-9 from them. Our salesman Johnathan was very informative when presenting our options and during the test drive - I was sold then. We could not have asked for a better car shopping experience, there was absolutely no pressure to buy; managers were very friendly and courteous. John went to bat for us and I felt we left with the best deal possible. Thanks again Smith Haven Mazda! More