Smith Haven Mazda

Yes, very friendly dealership. They work with you to find the right car and price. Rob Cassidy really helped us get the right price, and it wasn't even a Mazda our Mitsubishi. the right car and price. Rob Cassidy really helped us get the right price, and it wasn't even a Mazda our Mitsubishi. More

Very nice showroom. Excellent salesman. Friendly,low pressure, well informed. Excellent understanding of the vehicles in the showroom. Excellent review of cars features. Jim helped me hook up my Blueto pressure, well informed. Excellent understanding of the vehicles in the showroom. Excellent review of cars features. Jim helped me hook up my Bluetooth which would have been a big hassle if Ibhad to do it on my own. More

Really great service from everyone. The sales people on the showroom floor were very friendly. They were very open and sicere about completeing the sale with no double talk or tricks. Everything went sm the showroom floor were very friendly. They were very open and sicere about completeing the sale with no double talk or tricks. Everything went smooth from the sales group to the financial person. I would definetly do business with this dealership again. More

Excellent experience, from start to finish. My needs and requests were all met, as well as my expectations. Thank you Smith Haven. Thanks salesman Rich. requests were all met, as well as my expectations. Thank you Smith Haven. Thanks salesman Rich. More

They were busy when my boyfriend and I walked in but the manager Marcel was running around looking for a free sales person. He made us tea while we waited. Poor Adam our sales person was sick and even so he manager Marcel was running around looking for a free sales person. He made us tea while we waited. Poor Adam our sales person was sick and even so he was so helpful. We had gone to a few dealers before we went here but it was our last stop we brought a used Jeep. It was a little out of our price range but Marcel brought the payments down to within our range. I was very happy with the experience and would defiantly buy here again. Also a side note my boyfriend brought his Mazda New from the same place 2 years prior. More

The salesman we worked with was very friendly. The Manager named Joe was extremely rude cutting me off in mid sentence, he was unwilling negotiate with us. We had previously received a quote on our ca Manager named Joe was extremely rude cutting me off in mid sentence, he was unwilling negotiate with us. We had previously received a quote on our car as a trade in and he insulted us by offering us $2500.00 less. We ended up going to another Mazda dealership and received what we were looking for. More

Just picked up my CX-5 ... everyone was great from sales to finance and even my introduction to the service manager. definitely would recommend smith haven mazda to everyone. was in and out in less than a h to finance and even my introduction to the service manager. definitely would recommend smith haven mazda to everyone. was in and out in less than a half hour during the delivery process. More

The service department at Smithhaven is superb! Bill the service consultant always recommends what is right for my car and never over charges me for work. He is honest and just overall a good person. I just service consultant always recommends what is right for my car and never over charges me for work. He is honest and just overall a good person. I just needed to mention that because he does such a great job every time I'm there I needed to get a new vehicle since my old one was pretty badly broken mechanically, and I figured I would talk to the sales department. Craig was more then happy to show me the car I was looking for and, the let me test drive a couple models. Best thing is I didn't have to ask for details, he explained everything about the cars and answered all my questions. He even came down on his day off to help finalize everything with finance and my insurance company. He followed through with the entire sale. My father who was with me told me that he had never had a more pleasant experience. He always told me that he hates dealing with new cars and dealerships but was completely taken off guard by how excellently we were treated here at Smithhaven. Before I knew it I was all set to drive off in my beautiful new Lancer Evolution! Thanks Smithhaven! **I highly recommend getting your Mitsubishi serviced at Smithhaven, the service department is excellent!** More

  Very good customer service! Everyone there looked   Very good customer service! Everyone there looked like they are happy and enjoyed what they were doing,which was very pleasing to walk into! I will   Very good customer service! Everyone there looked like they are happy and enjoyed what they were doing,which was very pleasing to walk into! I will definitely be returning! More

I was greeted by Ryan at the dealership while I was looking for a used SUV. I think that Ryan went above and beyond in helping me try and find a vehicle that fit my needs financially and functionally. looking for a used SUV. I think that Ryan went above and beyond in helping me try and find a vehicle that fit my needs financially and functionally. He is very knowledgable about his brand (mitsubishi) and if I stumped him on a question with an SUV outside of his brand, he didn't try and lie to me. He tirelessly would get the 'expert' on that manufacturer until my questions were all answered. Ryan was patient as I had my three young children in tow and even came in on his day off to accomodate me. In the end we did not find the perfect fit and for the first time ever, I actually felt bad for the car salesman as I wanted to buy a car from him just to give him the commission that he deserved. In addition to Ryan's professionalism and straight forward approach, I had the pleasure of dealing with two managers, Jessica and Vinny. Both were straight shooters and understood my needs and limitations and tried to accomodate me the best way they could. I was even happy to deal with the finance department as we were trying to see what numbers would work for me and they were also upfront and to the point without trying to pressure me into something I told them I couldn't afford. Overall, the experience was good and although in the end we did not do business I was quite pleased with my experience with those employees. More