Smith Haven Mazda
Saint James, NY
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great buying experience My wife and I found this dealership to be very customer friendly and helpful. Ben Ruffo was extremely patient and made sure we got exactly what we we My wife and I found this dealership to be very customer friendly and helpful. Ben Ruffo was extremely patient and made sure we got exactly what we were looking for. This dealership put the "fun" back into buying a new car. Thanks to the entire staff, we are very satisfied. More
Very satisfied customers My wife and I went looking for a vehicle and when we arrived at this dealership ship everyone welcomed us with open arms. Very proffesional and friend My wife and I went looking for a vehicle and when we arrived at this dealership ship everyone welcomed us with open arms. Very proffesional and friendly and worked with us from start to finish. My wife and I were extremly satisfied with the service and we would recommend anyone we know to go. More
Their effort is apparent Very pleased with the customer service here. Nothing is worse than indifferent or pushy sales reps at a car dealer. At other locations, I have polit Very pleased with the customer service here. Nothing is worse than indifferent or pushy sales reps at a car dealer. At other locations, I have politely excused myself on occasions of practically being railroaded into a new car I was just looking at for future consideration. Mary at Smith Haven was responsive, efficient, and helpful in a minor parts request issue, and I am confident I will be buying from Smith Haven due to the superior level of customer service. More
Pleasant to work with. I was shown first with an ipad all the features and then given a hands on explanation of how to work everything. Bobbi handled all the paperwork for u I was shown first with an ipad all the features and then given a hands on explanation of how to work everything. Bobbi handled all the paperwork for us. It made everything easy. I went in thinking I wanted a White or red car with black interior. They had a white CX 5 with the two - tone beige and black interior that changed my mind. I had not seen that at any other dealer. I liked the idea that I was taken outside and was able to see all the cars. More
Wonderful experience at Mazda. Bobbi was a pleasure to work with. She helped us to narrow down our choice when we were caught between two vehicles. She worked the numbers with navig Bobbi was a pleasure to work with. She helped us to narrow down our choice when we were caught between two vehicles. She worked the numbers with navigation & without on both until she got us to a payment we were comfortable with. She came in on her day off to help us out. Very friendly staff. We would recommend this dealership & Bobbi in particular. ,Billy in finance was great. More
Low key, friendly dealership! John Metrinko is awesome! Just picked up my new Mazda CX-5 and couldn't be happier! I would like to thank John Metrinko and Nick Arcella for a seamless, stress-free purchase. Just picked up my new Mazda CX-5 and couldn't be happier! I would like to thank John Metrinko and Nick Arcella for a seamless, stress-free purchase. I was so impressed with the information and details that John provided on our test drive. He answered all my questions and never rushed or pressured me. John made me comfortable and I instantly trusted and respected him. I can honestly say it was the most pleasant car purchase I have ever made. I had a very pleasant experience with Nick Arcella, the Sales Manager. It was nice to have a conversation with someone that was knowledgeable and provided information to me for the purpose of answering my questions honestly and not "trying to close a deal." Thanks so much! I look forward to a long relationship at Smith haven Mazda More
Outstanding job and my sincerest thanks Beyond excellent. Jesse and Nick are just great to work with and will make sure that you get the care and package that you need. Beyond excellent. Jesse and Nick are just great to work with and will make sure that you get the care and package that you need. More
Amazing customer service and beautiful car! Go see Nina Nina was amazing and a pleasure to work with. She will work with you to get exactly what you want and the best deal possible. Everything went smoothly Nina was amazing and a pleasure to work with. She will work with you to get exactly what you want and the best deal possible. Everything went smoothly, financing manager was great as well as the managers and other employees. More
Friendly and not pushy No hassles whatsoever with our experience. We originally met with Nick, new car manager, who put us with our salesperson, Jesse. Jesse is AWESOME!!!!! No hassles whatsoever with our experience. We originally met with Nick, new car manager, who put us with our salesperson, Jesse. Jesse is AWESOME!!!!!!!!!!! Knowledegable, friendly, just a down right good person.cant say enough good things about him. By far the best salesperson we've ever dealt with. He made this a very relaxing, stress free experience. We got the car we wanted for the price we wanted. Doesn't get better than that . Thanks guys!!!!!! More
Friendly and professional. Dealt with one of the newer salespersons, Bobbi Sherridon. She was professional and very helpful. I came in with the intention of trading in my 2008 Dealt with one of the newer salespersons, Bobbi Sherridon. She was professional and very helpful. I came in with the intention of trading in my 2008 Mazda3 towards a new CX-9 Sport. Ended up getting a better trade than I had anticipated. Financing was simple and easy. Transferring the registration from the old car to the new as well as the insurance was a breeze thanks to the assistance of the staff at the dealership. Will be recommending to any friends looking to purchase a vehicle. More