Smith Haven Mazda

Best dealer with the great price After a month battle with all the new & used car dealership, finally bought my 2015 Mitsubishi Outlander from this dealer with a piece of mind that th After a month battle with all the new & used car dealership, finally bought my 2015 Mitsubishi Outlander from this dealer with a piece of mind that they are the man of their word. Initially salesman Ben Ruffo make my life easy to find out my choice of car; he is very good, professional, friendly & knowledgable. Eventhough i had hard time with finance manager but sales manager Dennis makes it easy to own my dream car. I have finished my car buying war with a smile on my face from this dealer. I think as I have got my best price from this dealer anyone can get their best price also and I'll recommend all of my friends for this place. More

Salesman texted me and called me a liar ! Dealt with Johnny Frish - I was working out a deal on a 2014 Mazda3. I told him I got a price from another dealership for the 2015 Mazda3 . He texted Dealt with Johnny Frish - I was working out a deal on a 2014 Mazda3. I told him I got a price from another dealership for the 2015 Mazda3 . He texted me (which I saved on my phone) and called me a liar, saying the 2015 isn't even out yet. He also texted me that I was "xxxxxxxxxxxx" him and again said I was lying. In fact the 2015 is out as I sat in it at the other dealership. So not only was he WRONG, he had the nerve to call me a liar !! I called every day for a week after this and left messages for the manager, Dennis, to contact me so I could complain about his salesperson. Dennis has yet to return any of my phone calls! Stay away from these people and this dealership. In my opinion, they are the worst and can't be trusted. More

Professional,courteous,friendly and basically perfect This dealership should train other dealerships on how to be professional. Top notch service!. From the second I walked on the lot I was greeted with a This dealership should train other dealerships on how to be professional. Top notch service!. From the second I walked on the lot I was greeted with a smile and respect.. Nick and all the staff were professional and knowledgable. The entire experience was perfect! Thank you More

Fanstastic dealership John was extremely professional and accommodating. Not only was his attention to detail impeccable, but he was sure to walk me through every step of t John was extremely professional and accommodating. Not only was his attention to detail impeccable, but he was sure to walk me through every step of the process. I was very pleased with my experience at this dealership. I would recommend them to friends and family. More

The customer is always wrong. About a week after I bought a certified pre-owned Mazda 3 from Smith Haven, my wife and I noticed an annoying squeaking sound from the back end of the About a week after I bought a certified pre-owned Mazda 3 from Smith Haven, my wife and I noticed an annoying squeaking sound from the back end of the car that their supposedly thorough 150-point certified pre-owned inspection hadn't turned up. I took the car to a dealer that's closer to where I live to get it looked into and they said there was a service bulletin on the issue. They will fix it free of charge, but the mechanic at the second dealership also said he never would have certified the car in the first place given how worn the tires were and that the front seat was loose. When I presented this information to John O'Donnell at Smith Haven, he denied everything and did not make the minimal effort to respond to my concerns about the tires, which were certainly borderline and unevenly worn even if they barely passed muster when his mechanic measured them. As for missing the squeaking sound for which there was a service bulletin, he threw up his hands and said, essentially, "stuff happens." On top of this, it was like pulling teeth getting the dealership to provide the pre-owned warranty or the 150-point CPO checklist. I was also disappointed in their lack of transparency during the financing stage, when I was told that a widely advertised APR of 0.9 percent was unavailable because the car I was buying was 3 years old and that I had to finance all of the car - not part as I wanted to - through the dealership. It was also almost impossible to get a straight answer on the phone from them about the APR they were offering. Finally, watch out for the $800 car-prep fee they try to throw in as part of the sale. I've bought a bunch of cars in my life, new and used, from a number of dealerships. This was certifiably the worst experience. More

BEST EXPERIENCE OF MY LIFE AT SMITHHAVEN MAZDA!!!! Im not one to write reviews about anything but I had to take the time out to say WHAT A PLEASURE it was dealing with these guys at Smithhaven Mazda. Im not one to write reviews about anything but I had to take the time out to say WHAT A PLEASURE it was dealing with these guys at Smithhaven Mazda. The salesman John was very informative and Dennis the Manager who was just a delight to deal with, made my experience one of the BEST experiences of my entire life in buying something. I am so happy to tell all my friends and family about this experience. So if you are reading this please go see Dennis and his guys at Smithhaven Mazda for just a wonderful experience..TY AGAIN! More

Terrific sales experience Bought my second Mazda3 from Joe Collocola,a great experience, he knew exactly what I wanted and took excellent care of me. A great deal, a great car, Bought my second Mazda3 from Joe Collocola,a great experience, he knew exactly what I wanted and took excellent care of me. A great deal, a great car, incredibly easy. Top-notch. More

Brandon's new car My son is graduating from college in the spring and needed a new car. He always liked the mazda 6. We went to smith haven first and we loved the car My son is graduating from college in the spring and needed a new car. He always liked the mazda 6. We went to smith haven first and we loved the car and ths salesman was very nice and knowledgeable. We weren't planning on getting it until the spring but they had the end of the year pricing. We checked out a few more cars and then went to another mazda dealership. Their service was terrible. The salesman was arguing with my husband. He was fighting with the manager in front of us. He bad mouthed other dealerships. We made an excuse to leave and went straight to smith haven and bought the car. They were more money which I didn't like but the service was much better. More

Great service. Jesse was the salesperson that worked with me. The service was so good that I bought both my cars from Jesse and this dealership and will continue to Jesse was the salesperson that worked with me. The service was so good that I bought both my cars from Jesse and this dealership and will continue to purchase my cars from them. I looked at a couple of other dealers and this was by far the best I recommend to any one and everyone. Jesse went above and beyond to help me out. More

Best Expierience Ever at a Dealership I had a great experience at Smithaven Mitsubishi. John F was my salesman and he went above and beyond. Also a shout out to the manager, great experien I had a great experience at Smithaven Mitsubishi. John F was my salesman and he went above and beyond. Also a shout out to the manager, great experience from beginning to end. I drove home my new 2015 Outlander Sport after trading in my 2011 o/s. I am super impressed with the upgrades on the steering , cabin noise and mileage. I have never been so happy walking out of a dealership before in my life. More