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Smith Haven Mazda
Saint James, NY
251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 251 reviews
June 29, 2015
Excellent Car Buying Experience First time Mazda new car buyer and I have to say the experience was great! Dave Kunze my salesman was great he met all my car needs and made my experi First time Mazda new car buyer and I have to say the experience was great! Dave Kunze my salesman was great he met all my car needs and made my experience with Mazda very pleasurable. Would recommend Smith Haven Mazda to all my friends and family. More
by bosox652
June 22, 2015
Buying expereince Came across Mazda online and went into the dealership just to browse. Walked out with a mazda3. Great salespeople and overall a very good first buyin Came across Mazda online and went into the dealership just to browse. Walked out with a mazda3. Great salespeople and overall a very good first buying experience! More
by mazda3
June 12, 2015
Best car buying experience I brought my four month old with me and Ricky was so intuitive to her as well as me. Overall very professional nice and knowledgeable. I think he has I brought my four month old with me and Ricky was so intuitive to her as well as me. Overall very professional nice and knowledgeable. I think he has the ability to go far in sales if he chooses More
by 1234
Employees Worked With
Artie Maldonado
May 23, 2015
Mazda CX5 The staff were great, very helpful and not pushy at all. Prices were fair. There are so many horror stories about purchasing a car online so this ex The staff were great, very helpful and not pushy at all. Prices were fair. There are so many horror stories about purchasing a car online so this experience exceeded our expectations. More
by Christina Bongiorno
Employees Worked With
Joe Collocola
May 18, 2015
finding the right suv. my salesman Jonny "Colorado" Frisch, really went out of his way, to make sure I had every bit of info. to make a real informed decision! The finance p my salesman Jonny "Colorado" Frisch, really went out of his way, to make sure I had every bit of info. to make a real informed decision! The finance pro, was just that! A real pro! who got me a really, good deal! I gave Jonny and bill my specs, and they made magic! I got more than I expected! I' very happy and excited with the outlander sport they put together for me! I would really recommend these guys to anyone looking for any type of car. The manager Joe made feel very welcome and comfortable. Jonny armed me with all the info I needed to make a really informed choice. He was spot on in answering all of my questions. Bill put together a fabulous deal. I was completely satisfied with my purchase. More
by wayjo
Employees Worked With
Jon Frisch, Joe Hauff
May 16, 2015
cx5 lease Worked with Joe C...was one of the easiest car purchases I have done...no hidden cost...started with a fair price..so no need to go thru the sales ma Worked with Joe C...was one of the easiest car purchases I have done...no hidden cost...started with a fair price..so no need to go thru the sales manager shuffle...no pressure to buy add ons during signing...overall very good...quick process...highly recommend Joe for future leases n purchases More
by DelVek62
Employees Worked With
Marian Sardone, Joe Collocola
May 01, 2015
Excellent For my first time dealing with a dealer they were excellent. When I finally decided on the 2011 Mazda3s there were no surprises, what they said held t For my first time dealing with a dealer they were excellent. When I finally decided on the 2011 Mazda3s there were no surprises, what they said held true start to finish. They were very very patient with me also, considering I had such a hard time deciding on which car would be the best fit for me. Rich K was very knowledgeable and answered all my questions with complete satisfaction. I love my new (used/certified) car!! BTW: my husband brought his 1995 Mazda Protege there 20 years ago, which we traded in for the new Mazda3, I will miss the Protege, but love the Mazda3s!! More
by Lorraine T
April 28, 2015
One of the Best Dealership Expieriences in 30 years My wife and I purchase or lease a car every 3-5 years, so we aren't newbies to the experience. This is the second positive experience with this dealer My wife and I purchase or lease a car every 3-5 years, so we aren't newbies to the experience. This is the second positive experience with this dealership and Joe C. in two years. Leased a 2015 Outlander Sport this time around. Price was great. The car was detailed and delivered in a few hours, even on the busiest day of the week (Saturday). All the transactions are in a relaxed atmosphere. Would recommend Smith Haven Mazda Mitsubishi to anyone we know looking for a Mitsubishi or Mazda. More
by Surfer Dude
Employees Worked With
Joe Collocola
April 27, 2015
Fabulous Experience Only dealt with John ("Johnny Colorado"!!) Frish and was thrilled with the attention we received. No BS, just treated us as the only customers who mat Only dealt with John ("Johnny Colorado"!!) Frish and was thrilled with the attention we received. No BS, just treated us as the only customers who mattered in the world. Left with my beautiful 2016 CX-5 lease on the same day. We have had 2 other family members work with John, and we have 2 more on the way. John made what is usually a miserable experience once that was truly outstanding and effortless. More
by Judy M.
Employees Worked With
John Frish, Mary Young
April 20, 2015
Dont Waste Your Time Time for a new car for my wife, sat morning start looking at cars,Kia,Ford,Subaru,etc... all day listening to these clowns. Gave up, heading home ,see Time for a new car for my wife, sat morning start looking at cars,Kia,Ford,Subaru,etc... all day listening to these clowns. Gave up, heading home ,see a mazda dealer (Mazda of smithtown) we pulled in expecting the same old song and dance BS . drove into the back, wife sees a CX5 2015 she loves. with that a salesman (Evan) is moving cars etc... says xxxx be with us in a little while which he was. very pleasant,respectful, young man. he offers wife a test ride, she loves the car,So we go inside, do the 2 hour BS half assed ritual, and come to an agreement on trade in value,lease payments etc...., Written down in bold black magic marker. Very happy with the deal that we struck. We then told Evan we wanted to look at another brand and if it didnt work out we would be back sunday to purchase the car. Sunday we head back to Mazda of Smithtown to purchase the car,meet up with Evan (who is why we went back) fully expecting to buy a new car for my wife.Evan greets us,we start to do the paperwork, Wife inquires about same car different color that is sitting outside in front of the desk we are sitting at. Evan says "ill be right back Ill ask" we sit and sit and we hear Evan getting yelled at......and Evan trying to quiet this xxxxx down, but we are not sure why Evan is getting yelled at. Another few minutes go by and Evan comes back to the desk with his "boss" Dennis. Well dennis procedes to yell at me and my wife, that there is no way someone gave you this price for this car yadayada.... all the while pointing at the paper they boldly wrote the deal on the previous day. He halfassed apologized as i was standing to leave and i said dont apologize to me apologize to Evan! Dennis replies " hes got nothin to do with it" really dennis? the salesman that spent three hours with us the previous day has nothing to do with it ? we walked out in utter amazement. What the.....just happened? As we sealed the deal on a brand new 2015 nissan rougue,that same day, and drove it home that same day, I was tempted to pull in the Mazda dealer and tell Evan he should seek employment at a Real car dealership and get away from that place. I called him instead. Good luck Evan get away from that place. And people if you want a Mazda dont waste your time in this place. More
by larryc
Employees Worked With
Evan-Salesman ( he was awesome ), Dennis Aberle
