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Smith Haven Mazda
Saint James, NY
255 Reviews
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Showing 255 reviews
March 11, 2016
got a 2015 mitsubishi Let's see, where do I start? First, this dealership gave me the experience like no other I have ever been too. In a positive way. From the moment I s Let's see, where do I start? First, this dealership gave me the experience like no other I have ever been too. In a positive way. From the moment I spoke to the Internet sales, to stepping foot into the dealer and finalizing the sale I was completely satisfied and happy. At no point in this transaction did I ever feel pressured. I did my homework this time around on what to expect and beware of hidden fees but when I was at this dealer I did not encounter any of that. NICK, the sales person that worked with me was a complete gentleman, he broke everything down piece by piece and I didn't feel rushed. Only thing was I had to wait a little to speak to the financial person (which was fine since it was busy) Marian who did the finance was aces. Very very friendly and down to earth that you couldn't help but smile. And she owned an Evo...... hello.... that is rare. But anyhows great dealership and great people. Will highly recommend and go back to a future car. More
by asianinvasionabc
Employees Worked With
Nick Emery, Marian Sardone, Sara Potter
March 10, 2016
Very good experience!!! I recently bought a Mazda3 at this car dealership. Everyone was friendly, professional and very trustworthy. I was given time to make my decision with I recently bought a Mazda3 at this car dealership. Everyone was friendly, professional and very trustworthy. I was given time to make my decision without calls or pressure from the salesman Joe Collocola. And once I had made my decision he made sure I got the car I wanted. Marian Sardone (finance department) made navigating through the paperwork a breeze. From the first step into this dealership to signing all papers this was a good experience! More
by happydriver
Employees Worked With
Marian Sardone, Joe Collocola
February 24, 2016
Finally a dealership that was actually trustworthy!!! A Big thank you my sales rep Chris and my Finance girl Marian!!! You guys were so helpful and honest. I will definitely be sending people your way :) A Big thank you my sales rep Chris and my Finance girl Marian!!! You guys were so helpful and honest. I will definitely be sending people your way :) What a great experience!!!! More
by Leilani1227
Employees Worked With
Marian Sardone, Chris Clemente
February 23, 2016
BEST CAR PURCHASE EVER!! I recently purchased a Mirage from Smith Haven Mitsubishi.Having read reviews on Yelp, I traveled 24 miles to visit this dealership. I was not disappo I recently purchased a Mirage from Smith Haven Mitsubishi.Having read reviews on Yelp, I traveled 24 miles to visit this dealership. I was not disappointed. Sales performance was Top Notch!!! Jonathan was professional and courteous and made the purchase of my new car a smooth and painless experience. Unlike past experiences with car dealerships, there was no double speak or hidden fees or any shady tactics for that matter. I was met with full disclosure and even next day follow up after I purchased my car. I would highly recommend purchasing a car at this dealership. More
by Linda 123
Employees Worked With
Mary Young, Marian Sardone, Jonathan Kunkle
February 23, 2016
Amazing!!!!!!! This dealership is amazing!!!! Joe C. and Adam C. are the sweetest most professional dealers I've ever met. They are so helpful, sweet and kind. Joe C This dealership is amazing!!!! Joe C. and Adam C. are the sweetest most professional dealers I've ever met. They are so helpful, sweet and kind. Joe C is the guy that makes things happen for you without any pressure. Adam C is the guy that things done. They are both great people and made my experience wonderful. I'm so grateful to have met them and received my car from them. More
by Cedesgurl
Employees Worked With
Joe Collocola, Adam Cevallos
February 22, 2016
Awesome dealership and great staff!!! I am always a little apprehensive walking into a dealership when buying a car. You never know if your gonna get that salesman that is just looking to I am always a little apprehensive walking into a dealership when buying a car. You never know if your gonna get that salesman that is just looking to make a quick buck off of you and leave you with an outrages car payment. That is so not the case at Smith Haven Mazda!! From the moment I walked in the door the salesmen were courteous, respectful and helpful. My salesman was Chris Weidner, who was extremely helpful and knowledgable. He walked me through the car buying process with simplicity and ease and was always a true gentleman through the process. I would highly recommend Smith Haven Mazda Mitsubishi to my friends and family in the future. More
by Chadillac
Employees Worked With
Marian Sardine and Dennis Aberle, Chris Weidner
February 05, 2016
A Bad Experience Turned Around I purchased a 2015 Mazda CX-5 in December of 2015 which ended up having a MAJOR issue which resulted in me having to return the vehicle to the dealers I purchased a 2015 Mazda CX-5 in December of 2015 which ended up having a MAJOR issue which resulted in me having to return the vehicle to the dealership. I found the management at this dealership to be very non sympathetic to the problem, unhelpful, uncaring about the inconvenience I suffered ( I was in a loaner car for over a month) and very non communicative about how my problem was going to be solved. In fact everything I was told at the start of the ordeal by the management turned out to be nothing but BS. I commend the following people at this dealership for their integrity, hard work, helpfulness and overall friendly attitude : Jon Frisch, Adam Cevallos, Tyler Munro. If you choose to do business at this dealership I strongly suggest that you work ONLY with these 3 individuals and no one else. If it wasn't for them I would have demanded that my down payment be returned to me and I would have gone to a different dealership. Bottom line - because the 3 gentlemen I mentioned above went out of their way to solve my problem and put forth extra effort to help me I decided to continue a business relationship with this dealership despite my extreme dissatisfaction. I picked up my 2016 CX-5 a week ago. Again, if you visit this dealership only do business with Jon, Adam and Tyler as they are the only ones there that know how to treat a customer right More
by Mazda Customer
Employees Worked With
Tyler Munro - service , Jon Frisch, Adam Cevallos
January 29, 2016
HONESTLY, NOT WHAT I WAS EXPECTING I kept waiting for "the other shoe to drop", so to say... I was more than satisfied with the entire process. I was approached by Joe Collocola my fi I kept waiting for "the other shoe to drop", so to say... I was more than satisfied with the entire process. I was approached by Joe Collocola my first time in the Dealership. I had just left a competitor Mazda dealer so I sorta new my intended auto. Very quickly Joe gave me a figure that was better than the competition. I told Joe, I wouldl be back when I can show my wife the car and we can go from there. A few days later, I went back to the competitor and was not liking what I was hearing... the sales pitch, trying to steer me to another car in stock, etc...and still a higher price than Joe C. No Thank You, to the competitor, and I called Joe to tell him I would be back in a few days. I went in with my wife, he gave her a test drive, MY CAR, and he still had the original paperwork from the week prior. After the fun test drive... I signed. It was a week to get the car due to the snow storm. When I went in to pay I was still waiting for something to go on with the deal but NO "the other shoe never dropped". No swindling... nothing. NOT WHAT I WAS EXPECTING. I actually felt bad. I really though the worst and yet Joe made this sale very smooth and professional. The staff in parts, cashier, and service desk associates were all very nice and answered all my questions. Everyone congratulated me on my new purchase. This is my first Mazda, I put over 750k miles on my last 4 Hondas. If this dealership is a reelection of Mazda quality I'm gonna love this car. Thanks a lot Joe Collocola, a real nice honest guy! More
by 01292016
Employees Worked With
Parts, Service Desk and Cashier, Joe Collocola, Adam Cevallos
January 27, 2016
My Mazda CX-5 Lease Got an awesome deal!!! Thank you Nick and Adam. Could not be happier. This is the 3ed car we purchased from Smith Haven. Straight up and honest. Other Got an awesome deal!!! Thank you Nick and Adam. Could not be happier. This is the 3ed car we purchased from Smith Haven. Straight up and honest. Other Dealerships can't beat their prices. More
by thomas8088
Employees Worked With
Nick Emery, Adam Cevallos
January 20, 2016
Mazda Lease Rob help us lease a new Mazda CX-5 and was very informative and helpful throughout the whole process. I would definitely recommend him to anyone look Rob help us lease a new Mazda CX-5 and was very informative and helpful throughout the whole process. I would definitely recommend him to anyone looking to purchase and/or lease a vehicle. More
by nicg
Employees Worked With
Rob Panzica
