Smith Haven Mazda

New car purchase Spot on got me in a car in one day very friendly worked with my down payment got me,exactly what I needed with a great warranty and in my budget Spot on got me in a car in one day very friendly worked with my down payment got me,exactly what I needed with a great warranty and in my budget More

Do Not Pass Go, Do Not Collect $200-Just go elsewhere I cannot elaborate enough what a horrendous experience we had at this dealer. The salesman Kirk plays the seasoned caring car salesman to a T. Bewar I cannot elaborate enough what a horrendous experience we had at this dealer. The salesman Kirk plays the seasoned caring car salesman to a T. Beware, the first red flag was when we came out to test drive a car and was told no don't leave a deposit the car has been on the lot for over 30 days. Day we were scheduled to sign paperwork we get phone call that they are selling car to someone else. Give a credit card over phone to "hold" car. Get to dealership and mistakenly had left plates at home. So I sign paperwork solo. Get home to find out that we were overcharged for the car. There was one price advertised on their website, another price on Craigslist and finally the price we were charged. Take a guess which price was the highest!?!?! Numerous phone calls were made, and for first week response was well get back to you. Finally salesman Kirk had the audacity to say to my daughters boyfriend "why do you even care, you're not making the payment". At this point they are referring to the error as a mistake NOT FALSE ADVERTISING and are willing to refund Craigslist price not website price. Told to come in to pick up check, make the drive only to be told it's being mailed and then staff was incredulous that I said loud enough for other customers to hear buy a car anywhere but here, can't stress how much of a shady dealership this is!!!' More

Pleasant experience Leased a Mazda CX-5. Jonathan was very knowledgeable on all features of the vehicle and took ample time in explaining. All of or wishes on colors and Leased a Mazda CX-5. Jonathan was very knowledgeable on all features of the vehicle and took ample time in explaining. All of or wishes on colors and features were explored and ultimately met. All terms of the "advertised pricing" (not where the cost ultimately landed) and the overall parameters of the lease were explained. Nothing tremendous in the negotiated lease, but the overall transaction was acceptable. More

Excellent experience Finance was easy and all forms explained I was not rushed to just sign we went over everything and if I did not understand Marian explained again Finance was easy and all forms explained I was not rushed to just sign we went over everything and if I did not understand Marian explained again with a smile. Thank you More

Very friendly staff, great experience I was interested in financing for a 2016 Outlander. I called up, and Michelle was very professional and friendly in helping me learn more about what t I was interested in financing for a 2016 Outlander. I called up, and Michelle was very professional and friendly in helping me learn more about what the dealership offered. She set me up with an appointment with Joe and Kevin, who went over what my options were. We worked out a great price, and they also were professional and put my needs at the forefront. The entire staff made for a great experience overall! More

Great Dealership! This was one of the best purchase experiences with a vehicle that I have ever had. Kirk was great in finding the vehicle for our needs. Marian was gr This was one of the best purchase experiences with a vehicle that I have ever had. Kirk was great in finding the vehicle for our needs. Marian was great as well and gave us several different options with financing. I definitely recommend visiting this dealership! Thank you again! More

Pleasant Buying Experience I had a very nice experience at Mazda. John Frisch was helpful from the moment I pulled into the parking lot. He helped me out in a tough situation I had a very nice experience at Mazda. John Frisch was helpful from the moment I pulled into the parking lot. He helped me out in a tough situation and I left very happy. He provided nothing but excellent service and followed through completely. Overall everyone at the dealership was pleasant and the environment was very comfortable. I highly recommend buying a vehicle from John Frisch at this Mazda dealership! :) More

Great Service Everyone was truly helpful even after the transaction was complete... I would highly recommend giving this place a visit if you're looking for a brand Everyone was truly helpful even after the transaction was complete... I would highly recommend giving this place a visit if you're looking for a brand new car!! :) More

BUYER BEWARE - Go Elsewhere for Your Mazda 2 stars is generous. I would stay far away. I love the car, but would never work with this dealership ever again. So many hassles since I began the le 2 stars is generous. I would stay far away. I love the car, but would never work with this dealership ever again. So many hassles since I began the lease and it's only been a month and a half. They rush you to sign paperwork and before you know it, they come back saying, "well the paperwork says this, you signed it." Sure whatever, but it seems like they have no desire to make you happy once you're out of their doors. Happy customers will refer friends, unhappy customers will tell every person they know to stay away. I will make sure to tell the world how I was treated. The sales staff has all been so rude and condescending and deceptive. I feel taken advantage of completely. I mistakenly put my trust into them, and signed paperwork believing I was receiving certain things that were TOLD to me, and the paperwork never matched what the reality was. Now it's my problem? What a way to do business. More