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Smith Haven Mazda

Saint James, NY

3.7
251 Reviews

827 Jericho Turnpike

Saint James, NY

11780

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Showing 251 reviews

July 08, 2024

My husband changed the cabin filter three days before we brought the car in for an oil change. They stated that we needed a new cabin filter and showed us a video of a dirty filter which was not the same on More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician Allen
June 10, 2024

Scott Harrison is the best! Scott worked with my dad and helped him pick out a brand new Mazda CX-5. He took his time to genuinely show my dad how to utilize the car. I brought More

by amanda0816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Harrison
May 03, 2024

Hamza was such a pleasure to work with. He was professional through and through. He explained all our options, went over the differences in detail and answered every question we had regardi More

by Merri Reilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza salesman, Ryan financing 5stars each!!
February 29, 2024

Jonny Colorado is the best salesman and can't wait to for my next car. David in finance was amazing too More

by jonfrisch4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Frisch, Jon Frisch, John O'Donnell, Tyler Munro
September 28, 2023

Our salesman Dennis was honest, helpful and very accommodating, A few items needed to be done before we picked up our vehicle and everything that Dennis agreed to was performed on the vehicle. We h More

by msl53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Hofer
September 06, 2023

If I could give less then 1 star I would. 5 months in, vehicle not serviced yet and my tire flew off my car. They are saying it just be my fault because a tire doesn’t randomly come off. Well More

by laurenfazzari
Recommend Dealer
No
Employees Worked With
Jackie
August 17, 2023

Scott Harrison in Sales was great to deal with. Knowledgeable and not high pressure. Dave in Financing was straightforward and not high pressure as well. Great experience overall! More

by donald.kinnear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Harrison
August 03, 2023

Brake Pad Replacement is between $291 and $315. - They are charging $560 Unnecessary repairs - RUN More

by Ed O
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carr
May 05, 2023

Service department pushes unnecessary repair work and is deceitful. Stay far away from this dealership. More

by Gomets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
April 29, 2023

Phil was truly the best! He was helpful, informative, and well educated on all the different cars we discussed. he was friendly and kind and didn’t put pressure on us to buy. More

by lisambisceglie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Villagran
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