Smith Haven Chrysler Jeep Dodge Ram

I am a survivor of a stroke with right arm and hand paralysis. I wanted a telephone that was hands free - but 2014 Grand Cherokee Larado (the car I bought 5 days earlier) had a problem - the phone woul paralysis. I wanted a telephone that was hands free - but 2014 Grand Cherokee Larado (the car I bought 5 days earlier) had a problem - the phone wouldn't work and Jeep/Chrysler told me they HOPE to have a fix in 3 to 4 WEEKS. I could not be without a hands free phone that long. Brian Bishop in Service saw no help in the waiting for me, took me to Dave Damsker the manager of sales, explained my dire situation and after listening, Dave said,"What color do you want?" That's all it took. Although I spent $50 more a month I got a 2014 Grand Cherokee Limited with leather, remote start, automatic tailgate, and a whole lot more. Also, the phone synced with the radio and surprise! THE HANDS FREE PHONE WORKED!!!! This was the BEST EXPERIENCE in car buying. My thanks to Brian Bishop, Dave Damsker, Dave Fernandez (Sales person extraordinaire) & Vito Ilardi in Finance & Insurance. They were all up front, honest, warm with the highest integrity and sincere! More

The dealer ship was recommended by a friend who purchased a Town and Country. He stated that he got the best price there. I originally went there on a Sunday morning and met Mr. Musantry. We hit it off right a Town and Country. He stated that he got the best price there. I originally went there on a Sunday morning and met Mr. Musantry. We hit it off right away and he showed me the model Durango I was interested in. As with all (I assume based on past experience), he wanted to close the sale at that time, I still wanted to shop around. During the whole time he was nothing but courteous and polite. We finally settled on a tentative price for the vehicle. He and the sales manager assured me that this would be the best price as I was purchasing the vehicle through a discount based on my volunteer work with the Red Cross. After checking with another dealership, which was much more conveniently located, I discovered that they did give me the best price by several hundred dollars. When called and announced that I would return to put a deposit down, I received a bit of a surprise as the vehicle was waiting for me. In the past I was used to waiting several days for this service, even if the model was on the lot. So instead of leaving a deposit, after some quick shifting around of plates and getting a ride from a friend, I drove home in my new vehicle. My thanks to Dave and the crew (No pun intended as the model Durango was the "crew") for being so efficient. In addition, the show room was rather crowded at the times I went to pay the deposit and when I went to pick up the vehicle. In both times, I showed up earlier than I stated. Event though Dave was busy with another customer, I never felt he was ignoring me or. To summorize, the purchasing experience was nothing short of terrific EXCEPT- hitting that gong once I got the vehicle was kind of corny. Kudos to Dave and the staff Bob Pollack More

I don't know where to start really!! I went to so many different dealerships and they didn't wanna give me the time of day because I had no credit history..I went to smith haven auto group and the sa many different dealerships and they didn't wanna give me the time of day because I had no credit history..I went to smith haven auto group and the sale's person was great his name was Frankie PoLiti defiantly go see him but wait it gets better!! Craig Lieppe in fiance was amazing with out him,Who gave me the time of day! I would have no car no loan and that's sad i just had a baby girl that's only 3 weeks..He took more to my story then just a car YES i got the loan but not only a loan the foundation to my baby girls life!! With one of the best banks!! at a really really low rate for my first car loan or any kind of loan!! ...Go straight to Craig Lieppe and talk to him as a person before you start any business..It was awesome and i plan to go back and get myself a car just got my wife a 2012 Jeep for a steal!!! Thank You!! Vinny!! More

I really lucked out having Jeff as my salesman . He was a great help to me, If you are looking at getting a new car i would def come here 1st and ask for jeff to help you. He has such an amazing personality great help to me, If you are looking at getting a new car i would def come here 1st and ask for jeff to help you. He has such an amazing personality..ussualy when you go into car delarships they are rude and pushy. He was amazing. More

Excellent experience. Would absolutely recommend James as well as the dealership in general very highly. I felt that they were completely honest and I am extremely satisfied with the experience. well as the dealership in general very highly. I felt that they were completely honest and I am extremely satisfied with the experience. More

Mike was knowledgeable and so nice. He was efficient and I will recommend him to everyone, even if they don't want a jeep or Dodge. I will recommend him to everyone, even if they don't want a jeep or Dodge. More

Worked with the salesman Jeff Great dealership to work Worked with the salesman Jeff Great dealership to work with. Being that we test drove the desired vehicle at a previous dealer, we decided to use Tr Worked with the salesman Jeff Great dealership to work with. Being that we test drove the desired vehicle at a previous dealer, we decided to use TrueCar to get the best price. The buying process was much faster than typical because the negotiation was done up front over the phone based on the structure of the lease. Didn't have to deal with the hassle of sales tactics used by other dealers. Jeff did a great job in establishing confidence that the specific vehicle we wanted was available and would be prepped even before we went to the dealer, hence speeding up the process even more. More

Jeff was by far one of the best salesmen i have dealt with when purchasing a vehicle. I willl recommend both the dealership and Jeff to my freinds and family. Excellent job! Thanks, love the car. with when purchasing a vehicle. I willl recommend both the dealership and Jeff to my freinds and family. Excellent job! Thanks, love the car. Kenny More

I came in with an offer from another dealer. They beat the price and got me into my new Durango. Dave and the management were very friendly and helpful. I would recommend this dealer to a friend and/or fa the price and got me into my new Durango. Dave and the management were very friendly and helpful. I would recommend this dealer to a friend and/or family member. More

The staff was friendly. Jeff really took what we wanted in a vehicle and helped us pick out something that really appealed to us. Just overall great experience. in a vehicle and helped us pick out something that really appealed to us. Just overall great experience. More