Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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I recently leased a 2013 Jeep Grand Cherokee Laredo from Smith Haven. My Sales Rep, Jeff Bell was extremely friendly, helpful and accommodating. Jeff and his Finance Team put together a price and payment Smith Haven. My Sales Rep, Jeff Bell was extremely friendly, helpful and accommodating. Jeff and his Finance Team put together a price and payment plan that fit right into my budget, leading to a rather stress-free car buying experience. I plan on heading back to Jeff at Smith Haven when the lease is up, to get a new Jeep. I’m confident they’ll do the right thing. More
What a great crew at Smith Haven Automotive Group! Matt Hogan, Sales Consultant, was very informed on the full line of Chrysler, Jeep, Dodge and Ram vehicles offered at this dealership. I went in not kno Hogan, Sales Consultant, was very informed on the full line of Chrysler, Jeep, Dodge and Ram vehicles offered at this dealership. I went in not knowing exactly what I wanted. I was pretty sure I wanted to purchase a Wrangler, but not sure which model.. Matt took the time to help me to understand the different models and their various options and to ultimately reach a great selection that I could not be happier with. Additionally, Matt went over multiple lease vs buy scenarios with me until we came to the best financing decision for my personal budget and driving needs. Everything went so smoothly and well with Matt, that when it came time to "seal the deal" in the Finance Managers office, I prepared myself for the dreaded upsell and higher rate that all to often happens when buying or leasing a new car. Bryant Quintanna, Finance Manager is a true professional. Bryant went the extra mile to make sure that I received the very best rate available for my lease. He did not bog me down or speak in confusing terms as many finance managers have in the past...There were no surprises or upsell tactics with Bryant. He explained everything I needed to know and the process was fast and painless. Both Matt and Bryant are top-notch professionals and a pleasure to deal with. I did not spend much time with others at the dealership, but everyone there was very friendly and helpful. I would strongly recommend Matt, Bryant and the Smith Haven team to anyone in the market for a new vehicle. Hassle free and fair, they work to earn your business. I will surely be back for my next vehicle. Steve M - Saint James, NY More
This was the best car buying experience we (my wife and I) have ever had. Dan Goggin, our salesman, was a delight to deal with. He worked hard to understand our needs and our limitations. He recommendatio I) have ever had. Dan Goggin, our salesman, was a delight to deal with. He worked hard to understand our needs and our limitations. He recommendation a Chrysler 200. We found during the test drive that the 200 was a great running car and the features it offered was a great fit for us. The final lease price that Dan and Sales Manger Vincent Ortolani offered was in the range we wanted. Both Dan and Vincent were sincere and professional every step of the way. We left the dealership glad that we lease the 200 from Smith Haven. More
Matt had a great personality and was very helpful in assisting us with choosing a car for our son. The whole staff at this dealership was informative and friendly. assisting us with choosing a car for our son. The whole staff at this dealership was informative and friendly. More
Vinny was an excellent Manager. Scott was an excellent salesperson. No pressure at all. I would have walked out if they pressured me into a deal. Excellent experience. I did have to ask for help nobody ca salesperson. No pressure at all. I would have walked out if they pressured me into a deal. Excellent experience. I did have to ask for help nobody came over to me they were all busy talking amongst themselves but everything else was wonderful. More
I would definitely recommend this dealership. From beginning to end it was a positive experience. We are currently looking to purchase another vehicle and would consider going to this dealership. Our beginning to end it was a positive experience. We are currently looking to purchase another vehicle and would consider going to this dealership. Our salesman Mike Horan was friendly and knowledgeable and went above and beyond to get the car that my daughter wanted. We also dealt with Craig the financial director and he was pleasant and very professional to deal with. So overall, we had a wonderful experience. I can only hope that the service department is as friendly and professional as the sales department. More
I Purchased a 2013 2 Door Jeep Wrangler last week, wanting one for a while. I shopped around at other local dealers and was pretty much told "come back when you know what your looking for" after tell wanting one for a while. I shopped around at other local dealers and was pretty much told "come back when you know what your looking for" after telling them exactly what I was looking for. At smith haven Jeff immediately took me to the lot showed me around and said that if anything sparks my eye take it for a test drive. I left home that evening driving a brand new Jeep Wrangler Sahara and couldn't be happier. At first I was originally intending to purchase the sport. But now the few other luxury items are totally worth the extra few bucks a month. I definitely recommend shopping around but I feel that you'll end up coming back to Smith Haven. Thanks Jeff More
Michael Lupo was the best salesmen I've ever done business with. He went out of his way for me and was honest and made me happy with my purchase. Michael answered all questions that I had and was a r business with. He went out of his way for me and was honest and made me happy with my purchase. Michael answered all questions that I had and was a real joy to work with. I'm very happy with my new car and Mike made the experience a pleasure and I left the dealership comfortable with everything. Mike was not only helpful to me he was also very helpful to my father. My father purchased a dodge ram truck and he said Michael was the best salesmen he ever worked with. When I went to the dealership I only wanted to do business with Mike. Veto in finance was also very helpful and explained everything to me and was very polite and professional. I'm happy with the business I've done at Dodge and it's thanks to Michael and Veto. More
I was quite impressed with the way the purchase of my new Chrysler 300 went. I had read some of the past reviews and decided to see for myself. I contacted Vinny and he invited me to come down and from the Chrysler 300 went. I had read some of the past reviews and decided to see for myself. I contacted Vinny and he invited me to come down and from the moment I arrived my son and I were treated with respect and a very pleasant buying experience. The sales process was informative and definitely not high pressure at all. Our salesman Scott was knowledgeable about the 300 and he along with the General Sales Mgr Vinny worked very hard to gain my trust and my business. I have to say that the entire sales team was very nice to deal with and worked as a team to ensure all our questions, concerns etc.. were addressed. I would like to mention that I drove over 50 miles from my home to purchase this vehicle so that in itself should give you an indication as to why you should pay them a visit. Even though the other managers technically were not involved in my sale Mike K. and Dave were always at the ready to assist in any way they could, thus showed the true team spirit. I would recommend that you give them the opportunity to earn your business. Mike H. More
I went to this dealership to purchase a new car and trade in an older model. Salesperson told me I would get the best deal on a lease. Ended up taking an extra 4k from me. I figured it out a week later, m in an older model. Salesperson told me I would get the best deal on a lease. Ended up taking an extra 4k from me. I figured it out a week later, my mistake. I went back to the dealer and was told that this should not have happened and apologized. Also was told that if I come back for another car, they will make it up to me. I went back because they offered me a special deal to buy a new Town & Country and get me out of the lease a year early. The value of the lease vs. current market value was exactly 4k against me. Told me they would make up for the last time and eat the difference. Worked out the deal to purchase and gave me a competitive rate, but the payment seemed a little high. I checked with my bank and they beat the rate by a half of a percent but their payment amount per month was much less than what Smithaven was offering me, and not adding up. Checked into it further and found that they hid the 4k in my new purchase, figuring I would not notice. Went back to the dealership and spoke the the GM, with the owner behind him. He told me that couldn't be true but was embarassed when I presented the dealer price work up sheet (the salesperson forgot to take it from me because he got involved with another customer) and it showed that I was correct. The owner said nothing and needless to say, I walked out. I would never go there again, there are better dealerships on Long Island to buy from if you want a Chrysler product. More