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Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 714 reviews
June 25, 2013
Went there looking for a 20/11/2012 Jeep. When discussing the price the salesman said there is a $895.00 "dealer prep fee" and every dealer charges one. When I told him I wouldn't be financing th discussing the price the salesman said there is a $895.00 "dealer prep fee" and every dealer charges one. When I told him I wouldn't be financing through the dealership he just dismissed me and said thanks for coming in. Did not even try to work out anything with me. I went to Brown's Chrysler Dodge Jeep in Patchogue. Got a better price and they don't charge ANY "dealer prep fee". The prep fee alone saved me $895.00. Rick and Bill at Brown's were wonderful to work with. Did the paperwork on Monday and picked up my Jeep on Tuesday. More
by ALICE7
Employees Worked With
FRANK POLITI
Helpful June 22, 2013
Jeff Bell made my first time buying experience as smooth and comfortable as possible. I never felt he was trying to push me too hard or anything of that nature. Very professional and informative. Would high and comfortable as possible. I never felt he was trying to push me too hard or anything of that nature. Very professional and informative. Would highly recommend Smith haven Jeep Dodge Chrysler and would recommend anyone who goes there to deal directly with Jeff. Thank you for the experience. Will be back to buy my next jeep in the future. More
by s86spdx
June 17, 2013
Sales Rep Jeff Bell has extensive Product Knowledge, was friendly and very helpful and was able to make things happen for us in no time flat. The same day to be exact. We test drove the vehilce and all the friendly and very helpful and was able to make things happen for us in no time flat. The same day to be exact. We test drove the vehilce and all the while Jeff was explaining the capabilities and features of the vehicle as the applied to my driving exeperience. He gave me a thorough review of all the model had to offer. Upon having the vehicle ready for me to pick up (same day) he spent considerable time showing me how to work each of the functions the vehicle had and made sure I knew exactly how to use each. This was the best experience at a dealership I have ever had thanks to Jeff. More
by drewstamatic
June 07, 2013
We had shopped around both online and inperson to find the jeep we were interested in leasing. When we arrived at Smith Haven Jeep, we were greeted courtesly and immediately by the receptionist. Jeff Be the jeep we were interested in leasing. When we arrived at Smith Haven Jeep, we were greeted courtesly and immediately by the receptionist. Jeff Bell our sales person was wonderful. He took the time and every effort to go over everything with us. He was great , he made our decision of leasing the jeep right then and there. I would go back and recoomend Jeff to any of our friends or whoever i hear interested in purchasing the cars they sell. He even drove the car out to our house since it wasnt fully ready when we went in to sign all the papers - that is service! More
by gkershis
June 04, 2013
My experience was 5 star level(s) across the board. I walked into the dealership with the intent to be told my credit was not going to be able to allow me to get into a new vehicle. Mr. Jeffrey Bell took walked into the dealership with the intent to be told my credit was not going to be able to allow me to get into a new vehicle. Mr. Jeffrey Bell took his time. Went over all my options and in the end, got me into a brand new Jeep Patriot Lariot "Oscar Mike" edition. I can not say enough about Mr. Jeffrey Bell and I recommend your company to place him into the highest of positions possible for your corporation. He can only grow your company to new leaps and heights. I look forward to dealing with Mr. Jeffrey Bell on my next purchase (wife needs vehicle eventually) and I will be expediting the purchase due to Mr. Jeffrey Bell's level of expertise and hospitality. Sincerely, Stephen Guzzo Jr. More
by gotmonte
May 15, 2013
The whole experience was great. Jeff was very patient and helpful. We were interested in the Journey and the Grand Caravan. He bought up the pros and cons of both vehicles and truly let us make the decision. helpful. We were interested in the Journey and the Grand Caravan. He bought up the pros and cons of both vehicles and truly let us make the decision. We chose the Grand Caravan. We had the car now for a couple of weeks and we really love the car. More
by BCVV1
May 11, 2013
I called the dealer with a sales question and instantly got to speak with a sales person. Ken in sales answered all my questions and made time for me to come in the same day. He was very knowledgeable of t got to speak with a sales person. Ken in sales answered all my questions and made time for me to come in the same day. He was very knowledgeable of the product, honest and has a cool mustache. I felt I got the best deal and saved time not having to shop around. I was even able to take my new Jeep home the same day. The whole sales staff is very friendly and professional and I would highly recommend anyone who is looking for a new vehicle to see Ken 1st before going anywhere else. More
by jceravino
Employees Worked With
Ken
May 06, 2013
The sales manager was a nightmare, and I would never go there again or recommend anyone I know to go there while he is the sales manager. I had cash to buy a car the same day or next day and he was a loud there again or recommend anyone I know to go there while he is the sales manager. I had cash to buy a car the same day or next day and he was a loud mouth, rude, obnoxious, Neanderthal, who mad me uncomfortable. More
by jaydag6733
Employees Worked With
Sales Manager
May 02, 2013
Excellent and friendly staff. No hastles, no problems, no games, just straigt forward sale and commitment to the customer. Highly professional and knowlegeable dealer, financial adviser, and support staff. C games, just straigt forward sale and commitment to the customer. Highly professional and knowlegeable dealer, financial adviser, and support staff. Could not be happier with my purchase. Will definitely use their service shop for maintenance and would definitely recommend this dealership to friends. A +++ More
by jhlobik
Employees Worked With
Domenick
April 30, 2013
I leased a brand new 1500 ram from this dealership. I worked with Mr. Ortolani and the sales associate Jeff and both were excellent and professional. We even had a more than unusual experience with our i worked with Mr. Ortolani and the sales associate Jeff and both were excellent and professional. We even had a more than unusual experience with our insurance and car fax and they helped us through it within the day and we couldn't be any more pleased. I would most definitely suggest this dealership to a friend or family! More
by Cbender212121
Employees Worked With
Mr. Ortolani
