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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
737 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 737 reviews

February 15, 2014

I visited Smith Haven Dodge to get information on the new 2014 Dodge Durango. At first I was dreading going to the dealer because in the past I've had such bad car buying experiences from salesman’s that lie More

by LuisBerrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Doheny
Feb 17, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Hey Luis, I'm happy to hear Ryan was able to assist you and address all of your concerns. I hope you enjoy your brand new 2014 Dodge Durango. Let us know if we can do anything to further assist you. Sincerely, Bill Ballan General Manager

February 11, 2014

Test drove many vehicles this past Saturday to try and decide on a new suv. At Smith Haven Jeep, Steve was very friendly and took us out for a test drive in a new Grand Cherokee Limited. We loved the jeep More

by petebarbny1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 17, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

I'm glad that we were able to work out any misunderstandings and that your overall experience with us went well. At Smith Haven, we love working with our customers and making sure they leave satisfied! We look forward to working with you again in the future. Bill Ballan General Manager

February 06, 2014

I just has a very awful experience here Here are I just has a very awful experience here Here are something I learned after I left the dealer : 1: Do not put deposit in cash unless you don't want i More

by okmasir614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
financing guy and sale manager
January 25, 2014

BE WARNDED. STAY AWAY. Tried to lease a Jeep from BE WARNDED. STAY AWAY. Tried to lease a Jeep from them. Low balled the price then reneged on the price. Be careful they will try to add cap cost More

by robertstrump
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich K and Manager Dan
Jan 27, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

My sincerest apologies for your dissatisfied experience at our dealership. We know that your time is valuable and for that reason, it greatly upsets me to know that we did not assist you to the fullest. Please contact me at 631-863-2000 so that I can resolve any outstanding issues and ensure that other customers do not share a similar experience. Thank for taking the time to provide us with feedback and I look forward to hearing from you. Sincerely, Bill Ballan General Manager

January 21, 2014

Although the entire crew over at the pre owned center seemed to be wonderful, a special thanks goes out to Troy and Craig. Troy welcomed us from the beginning and proved to be very friendly, honest and e More

by heathergobbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Fichtner, Craig Lieppe
Jan 27, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

It's great to hear that both Craig & Troy made your car buying experience at Smith Haven so wonderful. We look forward to working with you in the future! Enjoy your new car! Bill Ballan General Manager

January 16, 2014

Jeff Bell was wonderful. This was my first experience with purchasing a new vehicle. I went to several dealerships on Long Island and was most pleased with Jeff at Smith Haven. I would recommend this dea More

by schiofo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

It's great to hear that your first car purchase experience went so smoothly. Jeff is one of our great sales associates at Smith Haven Chrysler Jeep Dodge Ram. We look forward to working with you in the future! Bill Ballan General Manager

December 29, 2013

Troy has been an excellent salesperson, helpful, and honest. He did not pressure me into making a purchase- he simply showed me a car that had the options I was interested in. He gave me the space to be More

by fallgirl1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Fichtner
Dec 30, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

I'm glad Troy was able to assist you and that your experience here was enjoyable. At Smith Haven, we strive to make sure all our customers have the best car buying experience. If there is anything we can do to further assist you, please contact us! Thank you! Bill Ballan General Manager

December 09, 2013

Frank was a very courteous and helpful salesperson. He was also very patient as I took some time to make my decision. I really love the car I purchased. I felt very comfortable dealing with Frank. He is a More

by Grzybowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank S. Politi
Dec 09, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

I'm glad you had a great car buying experience with us. Frank is a great employee and I'm happy he was able to fully assist you. If there is anything we can do further assist you, please reach out! Thank you! Bill Ballan General Manager

November 14, 2013

great overall adam in sales was excellent !!! it was a really nice experience, the finance manager did not wheel and deal he was excellent !!!!!!! would go to him any time.. just was dissapointed only go More

by moonchser6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 09, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

I'm glad Adam was able to assist you! Sorry about the key, if there is anything else I can do to help, please let me know! Bill Ballan General Manager

November 03, 2013

Steve is a great guy. He gave us a great deal on the new vehicle and great deal on the trade in. Couldn't be happier. More

by dshumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Perciballi
Nov 08, 2013 -

Smith Haven Chrysler Jeep Dodge Ram responded

I'm glad that Steve was able to get you the car you wanted! If there is anything more we can do to help you, please let us know! Bill Ballan General Manager

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