Smith Haven Chrysler Jeep Dodge Ram

BE WARNDED. STAY AWAY. Tried to lease a Jeep from BE WARNDED. STAY AWAY. Tried to lease a Jeep from them. Low balled the price then reneged on the price. Be careful they will try to add cap cost BE WARNDED. STAY AWAY. Tried to lease a Jeep from them. Low balled the price then reneged on the price. Be careful they will try to add cap cost into down payment. Rich K tried but back and forth with manager behind counter was torturous. Leased from another dealer and treated with respect at a better price. More

Although the entire crew over at the pre owned center seemed to be wonderful, a special thanks goes out to Troy and Craig. Troy welcomed us from the beginning and proved to be very friendly, honest and e seemed to be wonderful, a special thanks goes out to Troy and Craig. Troy welcomed us from the beginning and proved to be very friendly, honest and extremely helpful. He was not your typical salesman that you find at many dealers, but instead was very genuine, down to earth and more than willing to help us out. I have been in and out of dealerships for months and never quite found anybody who made me feel as comfortable as he did. He will be my go to guy for all of my future car buys and working with him was an absolute pleasure. Craig over in the financial dept. was wonderful as well..he worked with us for hours and went out of his way to pull off what I'm sure others would not have been able to. He was very thorough and worked wonders. Troy and Craig are the reason I was able to take my dream car home yesterday and I cannot thank them both enough. I know who I will be referring all of my friends and family to, these guys are awesome! Thank you so much!!! More

Jeff Bell was wonderful. This was my first experience with purchasing a new vehicle. I went to several dealerships on Long Island and was most pleased with Jeff at Smith Haven. I would recommend this dea with purchasing a new vehicle. I went to several dealerships on Long Island and was most pleased with Jeff at Smith Haven. I would recommend this dealer to others. More

Troy has been an excellent salesperson, helpful, and honest. He did not pressure me into making a purchase- he simply showed me a car that had the options I was interested in. He gave me the space to be honest. He did not pressure me into making a purchase- he simply showed me a car that had the options I was interested in. He gave me the space to be able to talk to my husband privately about the vehicle. He did his best to rate my trade in and get me the best possible price for it. And, although I found a few minor problems with the vehicle, he was on top of it and had them fixed immediately. When we asked for a book for the car (there was none in the vehicle) he went about on the task of locating one. I am more than satisfied with him and I would definitely recommend him to another person looking to buy a car. I had visited 3 other dealerships within the last year and did not buy from them, for various reasons. I had e-mailed this dealership prior to visiting, as I was tired of visiting dealers and not finding what I wanted- the experience was exhausting. However, after sending an e-mail listing the options I was looking for, Troy waited until he found just the right car and gave me a call. The rest of the crew at Smith haven were friendly and very upbeat also! the gentlemen who handled the financing, was awesome too! He got me a better rate and a better program (warranty) then I had thought possible. Thank you Smith Haven for selling me my dream car! More

Frank was a very courteous and helpful salesperson. He was also very patient as I took some time to make my decision. I really love the car I purchased. I felt very comfortable dealing with Frank. He is a was also very patient as I took some time to make my decision. I really love the car I purchased. I felt very comfortable dealing with Frank. He is an honest and thoughtful salesperson, who has continued to call and make sure that I am happy with my purchase. I would definitely purchase another car from Frank! More

great overall adam in sales was excellent !!! it was a really nice experience, the finance manager did not wheel and deal he was excellent !!!!!!! would go to him any time.. just was dissapointed only go really nice experience, the finance manager did not wheel and deal he was excellent !!!!!!! would go to him any time.. just was dissapointed only got 1 key for the vehicle.... More

Steve is a great guy. He gave us a great deal on the new vehicle and great deal on the trade in. Couldn't be happier. new vehicle and great deal on the trade in. Couldn't be happier. More

It took around 4 hours to purchase the truck. I had filled out the finance paperwork a few days before and have really good credit but that didn't save a second. The vehicle wasn't inspected properly filled out the finance paperwork a few days before and have really good credit but that didn't save a second. The vehicle wasn't inspected properly and had a huge dent from side to side across the front of the roof and the molding over the front passenger tire is lifting. My husband found the dent on the roof when he was rewashing the truck after the wash job the dealership did. I called the dealership and was told that they would look at it, but that I had already had the truck for a few days so they didn’t know if I did something to the truck. I was furious. Back to purchase day. We were getting ready to drive off the lot to realize the truck that went through “a list of checks” wasn’t even gassed up (was there radiator fluid or brake fluid?). The dealership charges $69 to gas the vehicle and if I didn’t catch it while signing the paperwork, they were going to charge me twice for gas (that's the same gas I didn’t have in the truck). We lost all confidence in Smith Haven Chrysler Dodge, etc... so we took the truck to our local Dodge dealership and paid to have them check the vehicle so we can feel safe driving it. I hope nothing else goes wrong as the Smith Haven dealership will not stand behind their vehicles. More

the sales people are real nice not pushy and quit egger to please and make a deal the service people know thier stuff when they say that your car will be done it is. I would say if you are looking for a n to please and make a deal the service people know thier stuff when they say that your car will be done it is. I would say if you are looking for a new Dodge or Jeep this is the place More