Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
Filter Reviews by Keyword
By Type
Showing 737 reviews
The sales lady Michelle wright was very nice and knowledgable. She handeled our appointment when she was dealing with another customer where two other employees had a fight over who would help us. knowledgable. She handeled our appointment when she was dealing with another customer where two other employees had a fight over who would help us. More
I test drove car at this dealership went to another one to get a good price but I felt rushed into buy a jeep that I didn't want ! Went back to Michael J . Ferrer and was very professional and knowledgeabl to get a good price but I felt rushed into buy a jeep that I didn't want ! Went back to Michael J . Ferrer and was very professional and knowledgeable. Thank you for the great experience. I will recommend this dealership to friends. More
These three gentleman did a terrific job, Troy was our salesman he was extremely friendly and knowledgable with helping us select the vehicle we needed to meet the needs of our family. Craig went above a salesman he was extremely friendly and knowledgable with helping us select the vehicle we needed to meet the needs of our family. Craig went above and beyond to secure the best financing possible. Marcel was personable as well as helpful every step of the way, he manages a great crew. We left the same day with our 2010 Journey and couldn't be happier, we would highly recommend this dealership. Mark & Kara Ragone More
Just leased a jeep here, was told to return to pick up my check for 1575, however I received a phone message that I would get my check when I came to sign a new contract with a different bank! Left messages check for 1575, however I received a phone message that I would get my check when I came to sign a new contract with a different bank! Left messages to discuss what this was all about and no one is returning my calls, holding my cash back hostage? My lawyer said I already signed an agreement with chrysler capital which I am obligated to fulfill. Can someone tell me, perhaps Mr. Ballan what is going on and when I will receive my check. Thank you for your help. Ms Rossi 631 378 4670 More
The sales representatives were extremely patient and helpful when searching for that perfect new car. They were able to quickly narrow down my search and pick out the perfect car with very little hurdle helpful when searching for that perfect new car. They were able to quickly narrow down my search and pick out the perfect car with very little hurdles. I would definitely consider Smith Haven again for a future car. More
I gave the rating of great because Steve was wonderful at assisting my husband and I from when I walked into the showroom just to pass time while I was waiting on an oil change. We have been looking to purch assisting my husband and I from when I walked into the showroom just to pass time while I was waiting on an oil change. We have been looking to purchase a new vehicle but did not intend on doing it this soon. Steve was not pushy but very personable and knowledgeable about all the cars in the showroom. I was ready to get another minivan instead I ended up keeping my 05 and purchasing an additional vehicle because of Steve's approach and the pricing was what we were looking for. The entire staff at Smithhaven has been accommodating but Steve went above and beyond making it a comfortable environment for our entire family. Thank you for the excellent customer service!! More
Ryan & Vito definitely helped lessen the stress of working through the process for a major purchasing experience. I was not pressure sold a Jeep but I purchased the Jeep that I wanted at a very fair p working through the process for a major purchasing experience. I was not pressure sold a Jeep but I purchased the Jeep that I wanted at a very fair price. Ryan was highly knowledgeable, friendly and did not try to push inventory on me. Vito shopped best rates and put together a finance package that easily met my expectations. I'm coming back for others in the family - A Proud Owner of 2014 GC-Overland More
Michelle was very friendly and knowledgeable. She went through everything regarding operation of the vehicle and the electronics. The whole process of picking out a car we liked and driving it away was d through everything regarding operation of the vehicle and the electronics. The whole process of picking out a car we liked and driving it away was done in an afternoon. Matt in finance went over all aspects of the lease and explained how the payment amount was arrived at. All in all it was a very good experience. All of the staff were friendly and courteous. More
Had to go back a second time to adjust our interest rate because they gave us to high of a %, other then that they are a great dealership and i believe they want to make there customers happy. Only other co because they gave us to high of a %, other then that they are a great dealership and i believe they want to make there customers happy. Only other complaint was that they charge 69$ for gas and only gave me a tiny bit above half a tank. More