Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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These three gentleman did a terrific job, Troy was our salesman he was extremely friendly and knowledgable with helping us select the vehicle we needed to meet the needs of our family. Craig went above a salesman he was extremely friendly and knowledgable with helping us select the vehicle we needed to meet the needs of our family. Craig went above and beyond to secure the best financing possible. Marcel was personable as well as helpful every step of the way, he manages a great crew. We left the same day with our 2010 Journey and couldn't be happier, we would highly recommend this dealership. Mark & Kara Ragone More
Just leased a jeep here, was told to return to pick up my check for 1575, however I received a phone message that I would get my check when I came to sign a new contract with a different bank! Left messages check for 1575, however I received a phone message that I would get my check when I came to sign a new contract with a different bank! Left messages to discuss what this was all about and no one is returning my calls, holding my cash back hostage? My lawyer said I already signed an agreement with chrysler capital which I am obligated to fulfill. Can someone tell me, perhaps Mr. Ballan what is going on and when I will receive my check. Thank you for your help. Ms Rossi 631 378 4670 More
The sales representatives were extremely patient and helpful when searching for that perfect new car. They were able to quickly narrow down my search and pick out the perfect car with very little hurdle helpful when searching for that perfect new car. They were able to quickly narrow down my search and pick out the perfect car with very little hurdles. I would definitely consider Smith Haven again for a future car. More
I gave the rating of great because Steve was wonderful at assisting my husband and I from when I walked into the showroom just to pass time while I was waiting on an oil change. We have been looking to purch assisting my husband and I from when I walked into the showroom just to pass time while I was waiting on an oil change. We have been looking to purchase a new vehicle but did not intend on doing it this soon. Steve was not pushy but very personable and knowledgeable about all the cars in the showroom. I was ready to get another minivan instead I ended up keeping my 05 and purchasing an additional vehicle because of Steve's approach and the pricing was what we were looking for. The entire staff at Smithhaven has been accommodating but Steve went above and beyond making it a comfortable environment for our entire family. Thank you for the excellent customer service!! More
Ryan & Vito definitely helped lessen the stress of working through the process for a major purchasing experience. I was not pressure sold a Jeep but I purchased the Jeep that I wanted at a very fair p working through the process for a major purchasing experience. I was not pressure sold a Jeep but I purchased the Jeep that I wanted at a very fair price. Ryan was highly knowledgeable, friendly and did not try to push inventory on me. Vito shopped best rates and put together a finance package that easily met my expectations. I'm coming back for others in the family - A Proud Owner of 2014 GC-Overland More
Michelle was very friendly and knowledgeable. She went through everything regarding operation of the vehicle and the electronics. The whole process of picking out a car we liked and driving it away was d through everything regarding operation of the vehicle and the electronics. The whole process of picking out a car we liked and driving it away was done in an afternoon. Matt in finance went over all aspects of the lease and explained how the payment amount was arrived at. All in all it was a very good experience. All of the staff were friendly and courteous. More
Had to go back a second time to adjust our interest rate because they gave us to high of a %, other then that they are a great dealership and i believe they want to make there customers happy. Only other co because they gave us to high of a %, other then that they are a great dealership and i believe they want to make there customers happy. Only other complaint was that they charge 69$ for gas and only gave me a tiny bit above half a tank. More
I visited Smith Haven Dodge to get information on the new 2014 Dodge Durango. At first I was dreading going to the dealer because in the past I've had such bad car buying experiences from salesman’s that lie 2014 Dodge Durango. At first I was dreading going to the dealer because in the past I've had such bad car buying experiences from salesman’s that lie and pressure you nonstop to buy one of their cars. I was lucky enough to be helped by Ryan Doheny who was extremely courteous throughout the process, treated me like a friend, and had genuine concern for the questions and issues to get me the best deal possible. Ryan is the prime example of the perfect salesman because he focuses on delivering the best customer service experience which a lot of salesman lack nowadays. I enjoyed the buying experience at Smith Haven Dodge and I look forward to sending all my friends to Smithhaven Dodge and also look forward to buying more cars from them in the foreseeable future. More
Test drove many vehicles this past Saturday to try and decide on a new suv. At Smith Haven Jeep, Steve was very friendly and took us out for a test drive in a new Grand Cherokee Limited. We loved the jeep decide on a new suv. At Smith Haven Jeep, Steve was very friendly and took us out for a test drive in a new Grand Cherokee Limited. We loved the jeep and decided to talk numbers. We worked out a price but were not ready to commit. I returned to the dealership on Monday and after some initial misunderstanding about the price, we were able to work out a very fair price. Everything went well and everyone involved was very professional. I would buy/lease again from this dealer! More