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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
735 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 735 reviews

April 09, 2014

Purchase of New Dodge Journey First, Rich showed us what we asked to see in addition to looking at other possibilities before we made our final decision, he was patient and discuss More

by ledboy53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kaspereit & Dominic Galgano
Apr 09, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It is important for our buyers to be completely comfortable and confident in their choices before a final decision is made; however, it is just as important for our sales team to be knowledgeable about the products we provide. It is our job to provide all the information you need to know and get you into the perfect car of your choice for the best possible deal there is. I'm glad Rich and Dominic did just that and took exceptional care you. It will be my pleasure to share your awesome feedback with them. Before your first service appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Bill Ballan General Manager billballan@smithhaven.com

April 03, 2014

Amazing Service Working with both Jeff and Dominic was a great experiance. They both went above and beyond to help me get into my new car. Very please with the servic More

by CorynaB2603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano
Apr 04, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on the new car, Coryna! We do our best to go above and beyond for you, and it is good to know that our dedicated sales team came through again in that regard. I am delighted to hear that you had such an amazing experience with our staff. I'm most happy that Jeff and Dominic were able to uphold the standards we set here at Smith Haven Chrysler Dodge Jeep Ram. Your compliments will be passed along to them. If you are in need of anything else, please let us know. Enjoy your car and we look forward to your next visit! Kind regards, Bill Ballan General Manager billballan@smithhaven.com

March 31, 2014

My husband and I have been looking at 3rd row vehicles for a few weeks. We didn't consider the durango but when we were passing the dealer we decided to check it out on the fly. Rich Kaspereit helped us i More

by lauramlongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kaspereit and Dominic Galgano
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new Dodge Durango! We're pleased to know you found the honest service you deserve at Smith Haven Chrysler Dodge Jeep Ram. Thank you for choosing to do business with us. Your positive feedback is encouraging to read and I will be sure Rich hears about it. All of us look forward to taking care of your future automotive needs. Until then, we invite you to like and follow us on Facebook and Twitter. Best regards, Bill Ballan General Manager billballan@smithhaven.com

March 29, 2014

I never had such a smooth and peaceful experience as I did at Smithhaven Jeep. Thank you Steve and Dominick for making this so pleasant and making buy my Jeep so much fun. Everyone was so friendly, effi More

by Nmaterd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano and Steve Perciballi
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We see a lot of customers who are intimated by car-purchasing process, but we are devoted to making that process as easy and pleasurable as possible! We're glad to hear you fully enjoyed your experience at our dealership and that you even had fun! We appreciate your feedback and we look forward to working with you again in the future. If you have any questions or concerns at any time, please don't hesitate to reach out to us. We're always happy to assist! Warm regards, Bill Ballan General Manager billballan@smithhaven.com

March 28, 2014

I hate Buying a car, but this experience was amazing!!!! The experience at this dealership was so pleasant- Bob, Rodney, Craig, Mike- really everyone was so helpful and knowledgeable. Buying a car, to me at More

by urbansproule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Bob, Rodney, Mike Horan
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We greatly appreciate your kind words and high-rating! Car shopping shouldn't be as hard as it is made out to be. Our knowledgeable and friendly team is here to make that experience as easy as possible. Bob, Rodney, Craig and Mike will be pleased to know they were such a big help and will be glad to hear back from you. All of us look forward to the next time we may be of service. Please stay connected by liking and following us on Facebook and Twitter! Best, Bill Ballan General Manager billballan@smithhaven.com

March 27, 2014

Excellent experience. Had the model I was looking for and at the right price. He made the whole transaction enjoyable and I would recommend both him and the dealership to anyone. More

by mragnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Doheny
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for your recommendations and for this outstanding review! We're pleased to know you found what you were looking for at our dealership and that you enjoyed experience with Ryan. If there is anything else we can do for you in the future, please do not hesitate to ask! Warm regards, Bill Ballan General Manager billballan@smithhaven.com

March 25, 2014

Our sales representative Jeff worked with us from start to finish. He was not too aggressive and helped our daughter pick out the right vehicle for her. We were at the dealership the day before but were More

by MichaelLehnert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Michael, I would like to thank you for both your recommendations and for writing this wonderful review! Our goal is to get you into a vehicle that best fits your needs, wants and lifestyle. We don't want to give you the run-around; we want your experience to be informative, quick, and painless. It is obvious you received the service you deserve while working with Jeff. Congratulations on your daughter's new car! We look forward to working with you again when the time comes for service. If there is anything we can do before then, please let us know. Regards, Bill Ballan General Manager billballan@smithhaven.com

March 22, 2014

First of all bob and Craig were very pleasant. Honorable. And straight up. Felt at home. Very good vibes the whole time. Mike was very buisness like and gave us a good deal. The truck ran great and I love it More

by Priceless1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Giummule. Craig Lieppe. Mike Byrnes
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new truck! Our top priority is delivering comfortable and informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bob, Mike and Craig was able to provide you with such an enjoyable and outstanding experience. Thank you for taking the time to write this fantastic review. We have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best, Bill Ballan General Manager billballan@smithhaven.com

March 16, 2014

The sales lady Michelle wright was very nice and knowledgable. She handeled our appointment when she was dealing with another customer where two other employees had a fight over who would help us. More

by Hkmckeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle wright
Mar 17, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

It's so great to hear that Michelle was able to fully assist during your visit at Smith Haven. We look forward to working with you again in the future! Thank you for taking the time to leave a review. Bill Ballan General Manager

March 02, 2014

I test drove car at this dealership went to another one to get a good price but I felt rushed into buy a jeep that I didn't want ! Went back to Michael J . Ferrer and was very professional and knowledgeabl More

by Mtgt79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MichaelJferrer
Mar 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

It's good to hear that you had such a great experience here at Smith Haven! I'm glad Michael & our entire team was able to fully assist you. We look forward to working with you in the future! Bill Ballan General Manager

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