Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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Purchase of New Dodge Journey First, Rich showed us what we asked to see in addition to looking at other possibilities before we made our final decision, he was patient and discuss First, Rich showed us what we asked to see in addition to looking at other possibilities before we made our final decision, he was patient and discussed all our options. This was a little involved purchase, with 2 trade-in's that needed to be appraised, the price I received for the trades were in line with what we wanted. The Journey we purchased had to be shipped in, which only took a day and we were pleased that it had more features than initially requested. Rich was a pleasure to work with, and answered our questions. While we had to wait quite a bit due to the paperwork, Rich sat with us and we had a very pleasant conversation and yes he offered us refreshments. Dominic as well was a pleasure to work with, considering I too am in finance, he performed his due diligence with all the different request and quotes that I had requested. We discussed all the different options that went along with final cost and he made sure we were comfortable with the final outcome. He was friendly and courteous, considering the late hour. I am looking forward to receiving the same treatment and courtesy when it is time to service our vehicle. Thank you both, you made our experience a delight! Matt & Michelle Brooks More
Amazing Service Working with both Jeff and Dominic was a great experiance. They both went above and beyond to help me get into my new car. Very please with the servic Working with both Jeff and Dominic was a great experiance. They both went above and beyond to help me get into my new car. Very please with the service I recieved, not only where they both very helpful but other employees also made sure I was taken care of. It was not your normal car sales experiance and I liked that about Smithhaven Crysler Dodge and Jeep. I didnt feel pressured into anything or feel hassled by anyone. Amazing experiance and service. Thank you both so much!!!! More
My husband and I have been looking at 3rd row vehicles for a few weeks. We didn't consider the durango but when we were passing the dealer we decided to check it out on the fly. Rich Kaspereit helped us i for a few weeks. We didn't consider the durango but when we were passing the dealer we decided to check it out on the fly. Rich Kaspereit helped us immediately and his honest, friendly service lead us to lease the Durango Limited. More
I never had such a smooth and peaceful experience as I did at Smithhaven Jeep. Thank you Steve and Dominick for making this so pleasant and making buy my Jeep so much fun. Everyone was so friendly, effi did at Smithhaven Jeep. Thank you Steve and Dominick for making this so pleasant and making buy my Jeep so much fun. Everyone was so friendly, efficient and did what they promised. I have been to two other Jeep places and trust me....Just get your car here. I love my Jeep and thank you again or EVERYTHING... More
I hate Buying a car, but this experience was amazing!!!! The experience at this dealership was so pleasant- Bob, Rodney, Craig, Mike- really everyone was so helpful and knowledgeable. Buying a car, to me at The experience at this dealership was so pleasant- Bob, Rodney, Craig, Mike- really everyone was so helpful and knowledgeable. Buying a car, to me at least is one of the most stressful experiences, but this purchase went off without a hitch and I truly appreciate everyone's kindness. More
Excellent experience. Had the model I was looking for and at the right price. He made the whole transaction enjoyable and I would recommend both him and the dealership to anyone. at the right price. He made the whole transaction enjoyable and I would recommend both him and the dealership to anyone. More
Our sales representative Jeff worked with us from start to finish. He was not too aggressive and helped our daughter pick out the right vehicle for her. We were at the dealership the day before but were to finish. He was not too aggressive and helped our daughter pick out the right vehicle for her. We were at the dealership the day before but were not sure what we were able to spend. Jeff arranged a scheduled time for the next day and was available to us right away. We were very satisfied with his salesmanship. And would recommend him to all of our friends and families. More
First of all bob and Craig were very pleasant. Honorable. And straight up. Felt at home. Very good vibes the whole time. Mike was very buisness like and gave us a good deal. The truck ran great and I love it And straight up. Felt at home. Very good vibes the whole time. Mike was very buisness like and gave us a good deal. The truck ran great and I love it. I suggest this dealer to other people because I didn't feel pressured or like I was being ripped off. Bob took extra time out for me on his day off and Craig got me a low interested rate. Had fun while I waited to. Best dealership ever More
The sales lady Michelle wright was very nice and knowledgable. She handeled our appointment when she was dealing with another customer where two other employees had a fight over who would help us. knowledgable. She handeled our appointment when she was dealing with another customer where two other employees had a fight over who would help us. More
I test drove car at this dealership went to another one to get a good price but I felt rushed into buy a jeep that I didn't want ! Went back to Michael J . Ferrer and was very professional and knowledgeabl to get a good price but I felt rushed into buy a jeep that I didn't want ! Went back to Michael J . Ferrer and was very professional and knowledgeable. Thank you for the great experience. I will recommend this dealership to friends. More