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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
739 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 739 reviews

May 12, 2014

Ron Crawford 2nd vehicle purchased here, great experience both times with staff very willing to help! Would definitely recommend anyone looking for a new car to st More

by ronirain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kaspere
May 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We appreciate your recommendations. Please come back and see us again in the future with anything else you might need. Take care! Best, Bill Ballan, General Manager, billballan@smithhaven.com

April 19, 2014

Best car buying experience in 20 years From the moment we walked in until we left with our new vehicle this was the most professional car dealership we have dealt with in 20 years. The sale More

by sable360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Graber & Dominic Galgano
Apr 22, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you so much for the wonderful review of your experience at our dealership. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. It is our commitment to provide you with the pressure-free and knowledgeable service that Smith Haven Chrysler Dodge Jeep Ram is known for. Thank you for taking the time to notice those efforts and leave us this 5-star review. Thanks again for your loyalty and business. We will be there for you for many years to come. Respectfully, Bill Ballan, General Manager, billballan@smithhaven.com

April 17, 2014

Outstanding experience with Smith Haven Chrysler Dodge and J We responded to an adv,we were interested in a 2014 Chrysler T&C. We had 5 months to the end of our lease and wondered if the Agency could work a deal More

by Raym54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Fiore,Randy Santos ,Jason (Finance) and James (Sales)
Apr 17, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this awesome feedback and congratulations on your new Town and County! It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Take care, Bill Ballan, General Manager, billballan@smithhaven.com

April 13, 2014

new car purchase Had a great experience with this purchase vs previous times i purchased new cars elsewhere. both paul and his direct manager were very professional More

by jponofrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
j p singh
Apr 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We appreciate your encouraging review. We are sincerely pleased to know that Paul and the rest of the team’s efforts have made the difference in your car buying experiences. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Cordially, Bill Ballan, General Manager, billballan@smithhaven.com

Apr 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We appreciate your encouraging review. We are sincerely pleased to know that Paul and the rest of the team’s efforts have made the difference in your car buying experiences. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Cordially, Bill Ballan, General Manager, billballan@smithhaven.com

April 09, 2014

Purchase of New Dodge Journey First, Rich showed us what we asked to see in addition to looking at other possibilities before we made our final decision, he was patient and discuss More

by ledboy53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kaspereit & Dominic Galgano
Apr 09, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It is important for our buyers to be completely comfortable and confident in their choices before a final decision is made; however, it is just as important for our sales team to be knowledgeable about the products we provide. It is our job to provide all the information you need to know and get you into the perfect car of your choice for the best possible deal there is. I'm glad Rich and Dominic did just that and took exceptional care you. It will be my pleasure to share your awesome feedback with them. Before your first service appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Bill Ballan General Manager billballan@smithhaven.com

April 03, 2014

Amazing Service Working with both Jeff and Dominic was a great experiance. They both went above and beyond to help me get into my new car. Very please with the servic More

by CorynaB2603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano
Apr 04, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on the new car, Coryna! We do our best to go above and beyond for you, and it is good to know that our dedicated sales team came through again in that regard. I am delighted to hear that you had such an amazing experience with our staff. I'm most happy that Jeff and Dominic were able to uphold the standards we set here at Smith Haven Chrysler Dodge Jeep Ram. Your compliments will be passed along to them. If you are in need of anything else, please let us know. Enjoy your car and we look forward to your next visit! Kind regards, Bill Ballan General Manager billballan@smithhaven.com

March 31, 2014

My husband and I have been looking at 3rd row vehicles for a few weeks. We didn't consider the durango but when we were passing the dealer we decided to check it out on the fly. Rich Kaspereit helped us i More

by lauramlongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kaspereit and Dominic Galgano
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new Dodge Durango! We're pleased to know you found the honest service you deserve at Smith Haven Chrysler Dodge Jeep Ram. Thank you for choosing to do business with us. Your positive feedback is encouraging to read and I will be sure Rich hears about it. All of us look forward to taking care of your future automotive needs. Until then, we invite you to like and follow us on Facebook and Twitter. Best regards, Bill Ballan General Manager billballan@smithhaven.com

March 29, 2014

I never had such a smooth and peaceful experience as I did at Smithhaven Jeep. Thank you Steve and Dominick for making this so pleasant and making buy my Jeep so much fun. Everyone was so friendly, effi More

by Nmaterd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano and Steve Perciballi
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We see a lot of customers who are intimated by car-purchasing process, but we are devoted to making that process as easy and pleasurable as possible! We're glad to hear you fully enjoyed your experience at our dealership and that you even had fun! We appreciate your feedback and we look forward to working with you again in the future. If you have any questions or concerns at any time, please don't hesitate to reach out to us. We're always happy to assist! Warm regards, Bill Ballan General Manager billballan@smithhaven.com

March 28, 2014

I hate Buying a car, but this experience was amazing!!!! The experience at this dealership was so pleasant- Bob, Rodney, Craig, Mike- really everyone was so helpful and knowledgeable. Buying a car, to me at More

by urbansproule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig, Bob, Rodney, Mike Horan
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We greatly appreciate your kind words and high-rating! Car shopping shouldn't be as hard as it is made out to be. Our knowledgeable and friendly team is here to make that experience as easy as possible. Bob, Rodney, Craig and Mike will be pleased to know they were such a big help and will be glad to hear back from you. All of us look forward to the next time we may be of service. Please stay connected by liking and following us on Facebook and Twitter! Best, Bill Ballan General Manager billballan@smithhaven.com

March 27, 2014

Excellent experience. Had the model I was looking for and at the right price. He made the whole transaction enjoyable and I would recommend both him and the dealership to anyone. More

by mragnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Doheny
Apr 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for your recommendations and for this outstanding review! We're pleased to know you found what you were looking for at our dealership and that you enjoyed experience with Ryan. If there is anything else we can do for you in the future, please do not hesitate to ask! Warm regards, Bill Ballan General Manager billballan@smithhaven.com

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