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Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 737 reviews
June 20, 2014
Dream com true I've always wanted a Jeep and it finally happened. After over 20 years, Gary and Dominic made it happen. Thank you Bo so much for all your hard work a I've always wanted a Jeep and it finally happened. After over 20 years, Gary and Dominic made it happen. Thank you Bo so much for all your hard work and for dealing with my stress. More
by Bernie74
Employees Worked With
Gary Frank and Dominic Galgano
June 19, 2014
Dealership Damaged Vehicle; Misdiagnosed Problem and More Dealership damaged vehicle when taken in for normal maintenance. Misdiagnosed the problem (service code) and then offered to replace perfectly working Dealership damaged vehicle when taken in for normal maintenance. Misdiagnosed the problem (service code) and then offered to replace perfectly working part. When asked about price to repair, the quote was adjusted three times due to math error. When asked about the availability of part, they said they would have needed to check out local junkyard because the vehicle is five years old. Clerk also tried to upsell services already done at Dealership within the past three months at the same dealership. Rude service clerk. More
by riker2525
Employees Worked With
Nick
June 04, 2014
Overall good experience Overall experience was excellent. Finance price was not as expected however. Put down over half of total cost of vehicle, monthly cost is still ve Overall experience was excellent. Finance price was not as expected however. Put down over half of total cost of vehicle, monthly cost is still very high considering length of term and amount financed. More
by danigurle22
Employees Worked With
Ken (sales), Dom (finance)
May 30, 2014
Amazing Overall I went to this dealership to purchase a Jeep Compass, and though I didn't end up buying one, each of the employees I worked with were helpful at every I went to this dealership to purchase a Jeep Compass, and though I didn't end up buying one, each of the employees I worked with were helpful at every step. The salesperson I was with, Christian, was informative, and gave me all the options I needed to have a good basis for how to either lease or finance a new or certified pre-owned. The finance director Christina DeVita was very friendly and helpful, attempting to negotiate better terms for me at every end. The pre-owned manager Marcel was very knowledgeable and helpful, and all people involved went above and beyond trying to help me find and buy my first car. I would definitely recommend them to anyone, without a doubt. More
by silverfly14
Employees Worked With
Marcel Schleiffelder, Christina DeVita, Christian
May 27, 2014
Excellence Dealing with Dominic was extremely pleasant. He was very helpful and extremely professional. I will not only recommend this dealership to friends an Dealing with Dominic was extremely pleasant. He was very helpful and extremely professional. I will not only recommend this dealership to friends and family but look forward to dealing with them again when it's time for a new vehicle! More
by imascootch1014
Employees Worked With
Dominic Galgano
May 26, 2014
Greatest salesman I ever had the pleasure to deal with. I was interest in purchasing a Dodge Journey as my wife has a Grand Caravan SXT that we love for the versatility of the stow and go. I was greeted by I was interest in purchasing a Dodge Journey as my wife has a Grand Caravan SXT that we love for the versatility of the stow and go. I was greeted by Jeff Bell with a smile and a firm handshake. We got to talking about the vehicle I was interested in and he showed me the availability of the exact item I was looking for. On our way back to the show room we had passed several Jeep products that caught my eye. Although the price of the Jeeps that I was interested in were way out of my price range, Jeff had showed me a Jeep Patriot Latitude with off road capabilities. We took it for a test drive and I was sold on the performance of the 2.4 liter engine. I was looking for a higher powered engine as I was coming off a 440 hp. This Jeep will serve us well with the four wheel drive on the fly feature in the Long Island snow season. Jeff had the Jeep ready that night and I was driving it home after an extensive tutorial of all the features my new truck had to offer. Jeff knows his products and I would personally recommend him as a salesman to anyone looking to buy a new or used vehicle. Thanks again Jeff for all you had done to make this transaction go as smoothly as it did. More
by Jetsfan2
May 22, 2014
THEY STOLE MY DEPOSIT So i went here to buy a Jeep last year and put down a deposit on a car, when i got there the next day they told me i couldn't buy that exact car to so So i went here to buy a Jeep last year and put down a deposit on a car, when i got there the next day they told me i couldn't buy that exact car to someone else already. I don't know why you would have someone put down a deposit on a sold car to someone else, other dealerships don't do that only this one does. I asked for my deposit back and they said it takes a few days and will automatically be refunded. I waited about 2 weeks and nothing, so i went down there and asked for it back and they said that there was a form had to be submitted that never was and i had to wait and come back because my sales guy wasn't there that night. I called everyday for about a week and a half and apparently he wasn't working every day. It's only a $100 so i can't imagine them getting rich off of it but its the principle behind it. They would never return my calls or ever refunded me my money. And while i was there after they told me that i should just buy another car while I"m there and they would give me a good deal on the 2014, i took all the info they gave me walked out side and called another dealer and they basically beat the price out by a good 40% which just shows me that this place is just in the business of ripping people off. Best thing I could ever say I ever spent a 100$ on is learning never to go to this dealership. Take my advice do business else where, you'll be a lot better off. With the money I saved on my car from not buying it from this place I was able to lease a second Jeep the 2014 Grand Cherokee and its incredible. More
by Hasnat90
Employees Worked With
Charlie Elenterio, James Campbell
May 21, 2014
New Car Had a great experience. There was no pressure, and all my questions were answered. I told Mr.Bell exactly what I wanted and the amount I wanted to Had a great experience. There was no pressure, and all my questions were answered. I told Mr.Bell exactly what I wanted and the amount I wanted to pay. He found me my vehicle, and kept me in the range I wanted to spend. He was very professional and very knowledgeable about the vehicles. I would definitely recommend this dealership and will be back there when my lease runs out. I highly recommend Jeff Bell. More
by Jg0317
May 12, 2014
Ron Crawford 2nd vehicle purchased here, great experience both times with staff very willing to help! Would definitely recommend anyone looking for a new car to st 2nd vehicle purchased here, great experience both times with staff very willing to help! Would definitely recommend anyone looking for a new car to start here! More
by ronirain
Employees Worked With
Richard Kaspere
April 19, 2014
Best car buying experience in 20 years From the moment we walked in until we left with our new vehicle this was the most professional car dealership we have dealt with in 20 years. The sale From the moment we walked in until we left with our new vehicle this was the most professional car dealership we have dealt with in 20 years. The salesman was extremely knowledgable and after a 5 minute conversation with him he knew what we had in mind and found exactly what we were looking for. He went over all of the specifics of the car with us in great detail. The finance manager made us feel at home and the experience was painless with no pressure to buy add-ons or maintenence ioptions. More
by sable360
Employees Worked With
Richie Graber & Dominic Galgano
