Back

Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
735 Reviews

794 Jericho Turnpike

Saint James, NY

11780

Directions

By Type

Showing 735 reviews

June 04, 2014

Overall good experience Overall experience was excellent. Finance price was not as expected however. Put down over half of total cost of vehicle, monthly cost is still ve More

by danigurle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken (sales), Dom (finance)
Jun 05, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Take care, Bill Ballan, General Manager, billballan@smithhaven.com

May 30, 2014

Amazing Overall I went to this dealership to purchase a Jeep Compass, and though I didn't end up buying one, each of the employees I worked with were helpful at every More

by silverfly14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcel Schleiffelder, Christina DeVita, Christian
May 30, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to write this great review! I am delighted to read that Christian, Christina and Marcel were able to provide you with informative, friendly, helpful and knowledgeable service. We appreciate your recommendation and we look forward to servicing your future automotive needs! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

May 27, 2014

Excellence Dealing with Dominic was extremely pleasant. He was very helpful and extremely professional. I will not only recommend this dealership to friends an More

by imascootch1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano
May 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for leaving us this positive review. I am pleased that your purchase experience with Dominic has been extremely pleasant and that he was able to provide you with helpful and professional service. We appreciate your recommendations and we look forward to serving you again in the future! All the best, Bill Ballan, General Manager, billballan@smithhaven.com

May 26, 2014

Greatest salesman I ever had the pleasure to deal with. I was interest in purchasing a Dodge Journey as my wife has a Grand Caravan SXT that we love for the versatility of the stow and go. I was greeted by More

by Jetsfan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We would like to thank you for your kind words. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was positive! Jeff is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Warm regards, Bill Ballan, General Manager, billballan@smithhaven.com

May 22, 2014

THEY STOLE MY DEPOSIT So i went here to buy a Jeep last year and put down a deposit on a car, when i got there the next day they told me i couldn't buy that exact car to so More

by Hasnat90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Elenterio, James Campbell
May 21, 2014

New Car Had a great experience. There was no pressure, and all my questions were answered. I told Mr.Bell exactly what I wanted and the amount I wanted to More

by Jg0317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 22, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

I really appreciate you being so kind as to write this review about our dealership. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Jeff was able to show you dedicated, pressure-free and personalized service. Thank you for the recommendations and we look forward to working with you for your next servicing need. Take care, Bill Ballan, General Manager, billballan@smithhaven.com

May 12, 2014

Ron Crawford 2nd vehicle purchased here, great experience both times with staff very willing to help! Would definitely recommend anyone looking for a new car to st More

by ronirain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kaspere
May 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We appreciate your recommendations. Please come back and see us again in the future with anything else you might need. Take care! Best, Bill Ballan, General Manager, billballan@smithhaven.com

April 19, 2014

Best car buying experience in 20 years From the moment we walked in until we left with our new vehicle this was the most professional car dealership we have dealt with in 20 years. The sale More

by sable360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Graber & Dominic Galgano
Apr 22, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you so much for the wonderful review of your experience at our dealership. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. It is our commitment to provide you with the pressure-free and knowledgeable service that Smith Haven Chrysler Dodge Jeep Ram is known for. Thank you for taking the time to notice those efforts and leave us this 5-star review. Thanks again for your loyalty and business. We will be there for you for many years to come. Respectfully, Bill Ballan, General Manager, billballan@smithhaven.com

April 17, 2014

Outstanding experience with Smith Haven Chrysler Dodge and J We responded to an adv,we were interested in a 2014 Chrysler T&C. We had 5 months to the end of our lease and wondered if the Agency could work a deal More

by Raym54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Fiore,Randy Santos ,Jason (Finance) and James (Sales)
Apr 17, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this awesome feedback and congratulations on your new Town and County! It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Take care, Bill Ballan, General Manager, billballan@smithhaven.com

April 13, 2014

new car purchase Had a great experience with this purchase vs previous times i purchased new cars elsewhere. both paul and his direct manager were very professional More

by jponofrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
j p singh
Apr 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We appreciate your encouraging review. We are sincerely pleased to know that Paul and the rest of the team’s efforts have made the difference in your car buying experiences. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Cordially, Bill Ballan, General Manager, billballan@smithhaven.com

Apr 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We appreciate your encouraging review. We are sincerely pleased to know that Paul and the rest of the team’s efforts have made the difference in your car buying experiences. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Cordially, Bill Ballan, General Manager, billballan@smithhaven.com

...
61
...