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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
735 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 735 reviews

July 08, 2014

Best experience at a dealership I've ever had!!! Everyone at this dealership was super friendly and completely customer service driven, from the initial phone call all the way through to the credit d More

by veryconfused1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Campbell
Jul 09, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. James is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new Trailhawk! We look forward to working with you, your family, and your friends in the future. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 03, 2014

Purchase Excellent, Excellent, Excellent staff and deal. Would highly recommend them. Sales and Finance Dept were amazing. So Glad I choose this dealership to More

by ToniBar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambanco and Dominic Galgano
Jul 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 03, 2014

Outstanding I went in looking for a new car and closed a deal that day. The next day I picked up my brand new 2014 Dodge Dart GT, fully loaded for the price I wan More

by jbarbero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Delgado, Dominc Galgano
Jul 07, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. At Smith Haven Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Congratulations on your new Dart GT! We look forward to working with you, your family, and your friends in the future. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 01, 2014

Excellent experience Very friendly and helpful staff...It was a great experience, all I dealt with were very professional. thanked me for my business which is not always t More

by dmassa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth koos
Jul 01, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We appreciate Kenneth as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest service specials. Bill Ballan, General Manager, billballan@smithhaven.com

July 01, 2014

UNSAFE CAR THE SALESMAN IN THE PRE CERTIFIED PRE OWNED VEHICLES, SOLD MY BOYFRIEND A CAR THAT WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT AND FAILED TO GIVE HIM THE More

by DORIE1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FRANK SALESMAN AND CHRISTINA FINANCE
Jul 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for alerting us of this issue. We appreciate your feedback as it helps us to grow as a dealership. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that needs improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Bill Ballan, General Manager, billballan@smithhaven.com

June 28, 2014

Great buying experience Christian is a very knowledgeable and friendly salesman. He was a pleasure to work with. Dominick in finance was also very knowledgeable and went ab More

by Vad1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambaldo
June 26, 2014

WORST EXPERIENCE EVER!!! LIEs LIEs and more LIEs LIEs, LIES and MORE LIEs...i wish i read some of these negative posts b4 stepping foot in these doors…I'm SURE there are ALOT more out there just coin More

by BC2980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob (sales) Marcel (manager)
June 24, 2014

Best Experience at Smithhaven Jeep with Mike Horan & Dominic If you are in search for the best dealership experience from finding the right car and financing visit Smith Haven Chrysler Dodge Jeep. Mike Horan an More

by 1Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Horan & Doominic Galgano in Finance wonderful to work with in purchasing Jeep!, Mike Horan
Jun 25, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that Mike and Dominic could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Bill Ballan, General Manager, billballan@smithhaven.com

June 20, 2014

Dream com true I've always wanted a Jeep and it finally happened. After over 20 years, Gary and Dominic made it happen. Thank you Bo so much for all your hard work a More

by Bernie74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Frank and Dominic Galgano
Jun 23, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share with us, Bernie! We're very happy to read that Gary and Dominic was able to help you get the vehicle that you wanted! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Please remember that we're always here to assist you with any future auto needs. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

June 19, 2014

Dealership Damaged Vehicle; Misdiagnosed Problem and More Dealership damaged vehicle when taken in for normal maintenance. Misdiagnosed the problem (service code) and then offered to replace perfectly working More

by riker2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
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