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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
739 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 739 reviews

July 17, 2014

Salesman Jeff Bell I have bought many cars over the years and by far the best experience Ive ever had was with Jeff Bell. Jeff took his time in helping us find the Jeep More

by richelle28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep Wrangler! First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Jeff’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We are very happy to hear that we could help get you set up with the perfect new car for you. We cannot thank you enough for your wonderful review of Smith Haven Chrysler Dodge Jeep Ram and for your referrals! If there is anything more we can do for you please feel free to come back and see Smith Haven Chrysler Dodge Jeep Ram any time! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 15, 2014

Great Dealership Great dealership. Dealt with Rodney, Dan, and Dom. They gave me a great value on my trade and gave me a ton of rebates knocking the price down on a ne More

by Ppk487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney (sales), Dom (finance manager)
Jul 16, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thanks for your perfect review! We're glad to hear that Smith Haven is quick and painless. We strive to provide excellent customer service, and we're glad that Rodney, Dan, and Dom were able to deal this to you! Please let us know if there's anything else we can do for you. Warm regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 13, 2014

Great experience! My husband and I knew what car we wanted and the extensive inventory is what brought us into this dealership. We were greeted by our salesman, Brian More

by Gorin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Meyers,Randy
Jul 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your brand new car! Brian and Randy is a great asset to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. We cannot thank you enough for your wonderful review of Smith Haven Chrysler Dodge Jeep Ramand for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 10, 2014

Thanks Jeff Bell! Jeff Bell did an outstanding job when I got my Jeep Liberty. So, when I was looking for a Dodge Viper, I went back to him. He made my purchase painl More

by ronflores1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new Dodge Viper, Ron! Thank you for taking the time to write about your experience. It is magnificent to know that Jeff was able to provide you with the pressure-free and painless service that Smith Haven Chrysler Dodge Jeep Ram is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best Regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 08, 2014

Best experience at a dealership I've ever had!!! Everyone at this dealership was super friendly and completely customer service driven, from the initial phone call all the way through to the credit d More

by veryconfused1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Campbell
Jul 09, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. James is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new Trailhawk! We look forward to working with you, your family, and your friends in the future. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 03, 2014

Purchase Excellent, Excellent, Excellent staff and deal. Would highly recommend them. Sales and Finance Dept were amazing. So Glad I choose this dealership to More

by ToniBar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambanco and Dominic Galgano
Jul 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 03, 2014

Outstanding I went in looking for a new car and closed a deal that day. The next day I picked up my brand new 2014 Dodge Dart GT, fully loaded for the price I wan More

by jbarbero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Delgado, Dominc Galgano
Jul 07, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. At Smith Haven Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Congratulations on your new Dart GT! We look forward to working with you, your family, and your friends in the future. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 01, 2014

Excellent experience Very friendly and helpful staff...It was a great experience, all I dealt with were very professional. thanked me for my business which is not always t More

by dmassa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth koos
Jul 01, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We appreciate Kenneth as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest service specials. Bill Ballan, General Manager, billballan@smithhaven.com

July 01, 2014

UNSAFE CAR THE SALESMAN IN THE PRE CERTIFIED PRE OWNED VEHICLES, SOLD MY BOYFRIEND A CAR THAT WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT AND FAILED TO GIVE HIM THE More

by DORIE1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FRANK SALESMAN AND CHRISTINA FINANCE
Jul 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for alerting us of this issue. We appreciate your feedback as it helps us to grow as a dealership. We work hard to make sure our guests have a wonderful experience and apologize if some aspects of your prior visit with us have not been up to your expectations. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that needs improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Bill Ballan, General Manager, billballan@smithhaven.com

June 28, 2014

Great buying experience Christian is a very knowledgeable and friendly salesman. He was a pleasure to work with. Dominick in finance was also very knowledgeable and went ab More

by Vad1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambaldo
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