
Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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All involved were great. Thank you very much. Brad, Codie, Leroy, Scott,Zack. And the rest of the service department. Jessica your great to. Thank you very much. Brad, Codie, Leroy, Scott,Zack. And the rest of the service department. Jessica your great to. More
Last week ended up having to have my Jeep towed in due to it was overheating and leaking anti freeze…I was going through my extended warranty for the repairs and the staff in service such as Kaitlyn Jessica it was overheating and leaking anti freeze…I was going through my extended warranty for the repairs and the staff in service such as Kaitlyn Jessica and everyone were amazing from the first initial call about my truck. I was informed that it would be a week or so before my truck actually got brought in to be looked over but I ended up getting a call the next day from the service advisor Cody who would be handling my repairs and everything with the warranty company and he had informed me the truck was brought in earlier than planned and being checked out as we spoke. From there the staff continued being extremely understanding and helpful dealing with my constant calls and wanting updates never once taking it personal. It truly was an amazing easy experience. Definitely have no complaints here. More
Mike Horan. Wow , what a guy! I’ve purchased multiple vehicles from Mike Horan and he never disappoints. Always gets me a fair deal. I have recommended family an Wow , what a guy! I’ve purchased multiple vehicles from Mike Horan and he never disappoints. Always gets me a fair deal. I have recommended family and friends to go see Mike and I will continue to do so ! Thanks Mike ! More
This dealership lied about everything car was not in the shape as advertised. They messed the car up trying to fix the leather seat that they lied about it. I would not recommend they and r overpriced. shape as advertised. They messed the car up trying to fix the leather seat that they lied about it. I would not recommend they and r overpriced. More
I’m not a car person, came in not knowing what I wanted at all. Brandon Smith took his time to help me figure out what I needed and what worked for my budget and a dreaded experience turned into a good one at all. Brandon Smith took his time to help me figure out what I needed and what worked for my budget and a dreaded experience turned into a good one. This dealership is great. More
Had an appointment yesterday at 5:00pm I get there early. I get seated then I’m left there 45 mins. I get a sales guy that comes up to me and tells me they’re short staffed so why was I given an appointment I get seated then I’m left there 45 mins. I get a sales guy that comes up to me and tells me they’re short staffed so why was I given an appointment to buy an 80k truck and get ignored. I guess they don’t care about new customers. So I got up and just left. Now I gotta reach to them to give me my 100 back to reserve and/or get one built. Stay away! More
Imagine traveling out of state for the holidays and your vehicle is vandalized with the wheels and tires taken and your car is left on cinder blocks. Your car can’t be towed without tires, you are unfamilia vehicle is vandalized with the wheels and tires taken and your car is left on cinder blocks. Your car can’t be towed without tires, you are unfamiliar with the area, what do you do? This happened to me in Hauppauge, NY on December 21, 2022. Luke and the Smith Haven Chrysler Jeep service department saved the day! Luke was my service advisor and working with him transformed my bad situation into a positive experience. Luke sent an Uber to get me to the rental car location, found spare set of wheels and tires, and safely got my truck to the dealership. Luke and the Smith Haven service department comes highly recommended and anyone would be lucky to have him as their service advisor. More
I just bought a ram 1500 last December cannot get into a service appointment for months and got stuck twice the electrical power steering housing system 3000 miles has been sitting there for over two weeks. service appointment for months and got stuck twice the electrical power steering housing system 3000 miles has been sitting there for over two weeks. Still haven’t fixed it and no loaner either worst dealership ever. More
Derek Buonpane gave me a wonderful experience here at smith haven. Derek informed me and guided me through each decision point. He provided me with the best possible customer service. smith haven. Derek informed me and guided me through each decision point. He provided me with the best possible customer service. More