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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
737 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 737 reviews

July 30, 2014

Excellent customer service! We are first-time Jeep-owners and we are very happy with our experience at Smith Haven Jeep. From the moment we walked into the showroom to driving More

by RedsJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Campbell
Jul 31, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! At Smith Haven Jeep, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that James able to show you dedicated and personalized service. It is great to hear that we were able to go above and beyond your expectations and provide you with a great experience. Feel free to call or stop by if there is anything else we can do for you. Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 29, 2014

Leased a new 2014 Town & Country We just leased a new Chrysler Town & Country minivan. Our salesman Dominick Fiore was excellent. He was both knowledgeable and professional. He was g More

by mcleod52293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Fiore, Dominic Galgano
Jul 29, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We would like to thank you for your wonderful feedback about your experience at our dealership! Dominick and Dominic are great addition to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make them an irreplaceable member of our staff. We will be sure to pass along this great feedback. We cannot thank you enough for your great review and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 27, 2014

the best experience! fun honest and no hassel! I am in my mid 20's and had some major credit problems. I was upside alot and trying to get into an suv for work. I went to many dealerships and they More

by ncis7511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales: Troy. Finance:Christana. Managers: marcel and mike
Jul 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your experience with us! At Smith Haven Chrysler Dodge Jeep Ram, We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. I am happy to hear that Troy was able to make your experience fun and easy. Congratulations on your new car! We cannot thank you enough for your wonderful review and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 27, 2014

Amazing Mr. Jeffrey bell is a great sales consultant who I would recommend to anyone, he gave his all to help me and my wife become new car owners More

by Crodriguez0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for your great review and congratulations on your new car! We're glad to have Jeffrey on our team and that we could provide you with a positive experience. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Warm regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 26, 2014

Leased a new 2014 Patriot I just leased a 2014 Patriot from Smith Haven. Marion, our sales associate, was EXCELLENT! She was very helpful and patient with us. She is extremely More

by PM1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion
Jul 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. We're glad to hear that our team was friendly and knowledgeable! Marion and Dan are great people and they strive to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. We cannot thank you enough for your wonderful review of Smith Haven Chrysler Dodge Jeep Ram and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 25, 2014

PURCHASED NEW VEHICULE want there to see the 2014 Jeep Cherokee, sales associate was very knowledgeable. i explained that we wanted with the vehicle. we took a test drive More

by ATG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN DOHENY
Jul 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for the excellent rating! Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear our staffs were able to meet your needs. At Smith Haven Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 21, 2014

Bought a new 2014 Grand Cherokee I just leased a 2014 Grand Cherokee today. My sales person Marion was great she is very friendly and honest and was extremely knowledgeable . I knew More

by kristine723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Sardone, Dominic Galgano
Jul 21, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Kristine, we're happy to hear of your wonderful experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Marion and Dominic were able to meet your needs. At Smith Haven Chrysler Dodge Jeep Ram, we always strive to provide the utmost in quality and customer satisfaction, and we are very happy to hear that we could be so helpful during your recent visit with us. We look forward to assisting you with your future sales and service needs. Take care! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 19, 2014

Purchase of a new jeep WE recently purchased a 2014 Grand Cherokee . The sales person Marion was very friendly and very knowledgeable. She knew all the answers to our questi More

by rhering1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Galgano and Marion Sardone
Jul 21, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Marion and Dominick assisted you in such a detailed and customized manner. We set high expectations for ourselves and the fact that we met yours can only mean that we are approaching that goal. Congratulations on your new Grand Cherokee! Please come back to see us if you need anything at all. We would love to work with you again. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 17, 2014

Salesman Jeff Bell I have bought many cars over the years and by far the best experience Ive ever had was with Jeff Bell. Jeff took his time in helping us find the Jeep More

by richelle28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep Wrangler! First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Jeff’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We are very happy to hear that we could help get you set up with the perfect new car for you. We cannot thank you enough for your wonderful review of Smith Haven Chrysler Dodge Jeep Ram and for your referrals! If there is anything more we can do for you please feel free to come back and see Smith Haven Chrysler Dodge Jeep Ram any time! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 15, 2014

Great Dealership Great dealership. Dealt with Rodney, Dan, and Dom. They gave me a great value on my trade and gave me a ton of rebates knocking the price down on a ne More

by Ppk487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney (sales), Dom (finance manager)
Jul 16, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thanks for your perfect review! We're glad to hear that Smith Haven is quick and painless. We strive to provide excellent customer service, and we're glad that Rodney, Dan, and Dom were able to deal this to you! Please let us know if there's anything else we can do for you. Warm regards, Bill Ballan, General Manager, billballan@smithhaven.com

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