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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
735 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 735 reviews

August 25, 2014

Amazing Experience!!! I needed a vehicle as soon as possible and had gone to other dealerships before deciding to purchase from Jeff Bell at Smith Haven. Jeff's service is More

by kemac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it’s important that we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jeff went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Smith Haven Chrysler Dodge Jeep Ram await your return. Please let us know how we may be able to help next! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

August 18, 2014

Great Experience!! My salesman, Jeff Bell, was excellent to deal with. From the moment I walked in the showroom, throughout the negotiation process and to delivery of th More

by jsommeso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way and Jeff is a great asset to our team, so it does not surprise me that he was able to let you feel that way. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. Thank you for taking the time to write this outstanding review. Congratulations on your brand new car! It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

August 17, 2014

Used sales Troy and JP were wonderful! We got a great price on our Ram great value for our trade in and within 3 hours drove away with a certified truck with a f More

by Stewey617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy and JP
Aug 18, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! It’s quite an accomplishment to hear that Troy and JP provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

August 14, 2014

No Bull, Comfortable shopping experiance I wanted to replace my ol' Dakota with a newer Ram. I went to too many dealers to count, both car lots and dealerships, every one gave me a runaround More

by Tim Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weiss
Aug 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Tim, thank you for your kind words and for taking the time to inform us of your great experience at Smith Haven Chrysler Dodge Jeep Ram. We are sincerely pleased to know that Matt's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Thank you again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

August 12, 2014

Very Accommodating , Friendly and Easy to Work with Sales rep. Matt Weiss was great to work with. Anything we needed he made happen. He wasn't pushy (like some sales people can be) and was very knowle More

by nrizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weiss
August 08, 2014

5 Stars and No BS Our Lease was up in August on a Ford Edge, we actually had a sweet deal to step into a new one in place already, my wife suggested just for fun to loo More

by mottcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dohney
Aug 11, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your experience with us. I am happy to hear that your time spent with Ryan was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Grand Cherokee! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

August 06, 2014

Great Experience At A New Dealership I have been going to the same dealership for many years, but had been paired up with a new sales person when we bought our last car and I didn't didn' More

by paprika60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, finance
Aug 06, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback. Jeff and Dominic is a valued member of the Smith Haven Chrysler Dodge Jeep Ram team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 31, 2014

Amazing Mr. Jeffrey bell is a great sales consultant who I would recommend to anyone. He helped me find the prefect car, and helped answer all of my questions More

by paige0455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

First and foremost, thank you for stopping by to leave this great review. We are very happy to hear that we could help get you set up with the perfect new car for you. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jeffrey assisted you in such a detailed, professional and customized manner. Thank you for your recommendations. Don't hesitate to contact us if there is anything else we can do for you. Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 30, 2014

Excellent customer service! We are first-time Jeep-owners and we are very happy with our experience at Smith Haven Jeep. From the moment we walked into the showroom to driving More

by RedsJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Campbell
Jul 31, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! At Smith Haven Jeep, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that James able to show you dedicated and personalized service. It is great to hear that we were able to go above and beyond your expectations and provide you with a great experience. Feel free to call or stop by if there is anything else we can do for you. Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

July 29, 2014

Leased a new 2014 Town & Country We just leased a new Chrysler Town & Country minivan. Our salesman Dominick Fiore was excellent. He was both knowledgeable and professional. He was g More

by mcleod52293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Fiore, Dominic Galgano
Jul 29, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

We would like to thank you for your wonderful feedback about your experience at our dealership! Dominick and Dominic are great addition to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make them an irreplaceable member of our staff. We will be sure to pass along this great feedback. We cannot thank you enough for your great review and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

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