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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
737 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 737 reviews

December 02, 2014

Jeep Wrangler Buying Experience I purchased a 2015 Jeep Wrangler a few days ago. Christian Giambanco was my sales associate. I explained to him exactly what I was looking for. He More

by smonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambanco
Dec 03, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Smonty, thank you for your kind words and congratulations on your new 2015 Jeep Wrangler! We are very happy to hear that it was a smooth process for you with Christian as we know buying a car takes time out of your day. Enjoy your new car. We look forward to seeing you soon. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

November 05, 2014

The deal got made Took a little longer than it should have, but customer service came around. I have the car, and the financing in place, but it took a lot of ironing o More

by 7steelers6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike C.
October 27, 2014

Jeff Bell is a true professional. Jeff Bell walked us through every single step of our trade-in, to purchase. He worked with us to find the best deal and carefully explained all of th More

by frakenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thanks so much for taking the time to write this review, Frankenstein! Jeff is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. We cannot thank you enough for your wonderful review of Smith Haven Chrysler Dodge Jeep Ram and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

October 13, 2014

Love our new truck! My husband and I bought a Dodge Ram 1500. This is the second purchase facilitated by Jeff. He was very knowledgeable and provided excellent customer More

by carrieanne.cmarada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Jeff’s sales excellence is always consistent and I’m glad that your experience with him supports that. Thank you for the recommendations. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

October 06, 2014

Jeff Bell...A Pleasure to Work With Yesterday, I went to the Smith Haven Chrysler Dodge Jeep Ram dealership to test drive a 2014 Jeep Cherokee. Jeff Bell was my salesperson, he made the More

by 10385bergtold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you so much for the great review of your experience at our dealership and especially with Jeff. He is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We strive to provide excellent customer service, and we're glad that this was the case for you! We will be sure to pass along this great feedback. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

September 29, 2014

Great Jeff was great. We went to this dealer first and then decided to shop around. We went to another jeep dealer and came right back to this one to buy a More

by Kaylathompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Jeff was able to provide you with a great experience that Smith Haven Chrysler Dodge Jeep Ram is known for. If you need anything else in the future please feel free to come back and visit us any time! We look forward to seeing you back in again soon! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

September 24, 2014

This place is horrible I have had two experiences with this dealership; one in the sales dept and the other in service. Apparently my experience is not unique as many have More

by dannytac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager & Service Manager
September 24, 2014

Great I was recommended to Jeff Bell who took the time and effort to meet my needs. He was an expert about the Jeep Grand Cherokee and took the time to expl More

by Madarch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BILL BALLAN
Sep 25, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for writing such an awesome review about your experience at our dealership, Madarch! We appreciate the feedback and are pleased that your vehicle purchase experience with Jeff was great. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

September 08, 2014

Great Experience I went into this dealership a few weeks ago, and dealt with one unsavory fellow, who upon a second visit had been removed. The sales manager fixed me More

by vandamwtc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Your fantastic review was quite a refreshing read! Congratulations on your new RAM 1500. I am sure you are continuing to enjoy it. I am happy that Jeff provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Smith Haven Chrysler Dodge Jeep Ram. Warm regards, Bill Ballan, General Manager, billballan@smithhaven.com

September 08, 2014

Attention to detail Recently I had inquired about a new dodge ram on Truecar.com and within 20 seconds I had help with my selection April from their internet station was More

by thextrme14
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
April
Sep 09, 2014 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your experience with us! We're glad to have April on our team and that we could provide you with a positive experience. Smith Haven Chrysler Dodge Jeep Ram’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Take care! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

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