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Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 737 reviews
March 11, 2015
Great experience! Go see Greg T! Great atmosphere + great people = great customer service. Greg. was very helpful and made my car buying experience very easy . Plus he's a vet . Thank Great atmosphere + great people = great customer service. Greg. was very helpful and made my car buying experience very easy . Plus he's a vet . Thank you for your service . More
by Marrs3984
March 08, 2015
Worst Car sales personel I have ever dealt with The worst shopping experience of my life. Very shady, I would avoid this dealership at all costs. High pressure sales, buy now or deal is off ment The worst shopping experience of my life. Very shady, I would avoid this dealership at all costs. High pressure sales, buy now or deal is off mentality. The reason being once you leave there you will surely never go back. Save yourself the trip, don't go. More
by ptrck166
Employees Worked With
Charlie Elenterio
February 27, 2015
Go see Mike C. at Smithhaven Dodge ! Had a great experience buying my new Dodge Ram - my sales representative, Mike Chiofalo, is someone I'd recommend everyone to see. He truly went above Had a great experience buying my new Dodge Ram - my sales representative, Mike Chiofalo, is someone I'd recommend everyone to see. He truly went above and beyond the all to make sure I acquired the model that I wanted. Very reasonable and negotiable sales rep. I'll definitely be seeking Mike out for future business with Smith Haven Dodge/Jeep/Chrysler Mike Gibbons, Commack More
by Gibbs111
February 26, 2015
Will flat out lie to you on the phone to get you in the door Posted my car online and received a quote. Not 10 minutes later does Tom from Smith Haven Jeep call me telling me how badly he wants the car and that Posted my car online and received a quote. Not 10 minutes later does Tom from Smith Haven Jeep call me telling me how badly he wants the car and that they "move cars quick". I explained my situation to him that I can't accept any lower than the quote and that I live 35 miles from his dealership. I also asked him if he would be able to honor a price from another dealership that I went to for a new jeep. He insisted it wasn't a problem. I told him I work 2 jobs and I really can't waste my time. Again he said we really want your car. I drive the next day 35 miles out to this dealership and Tom is nowhere to be found. He's apparently off today! Another saleswoman approaches me and says she's going to help me. I tell her what the autotrader quote gave me and that they are listed as a dealership that will accept the car. She takes the car and comes back $2000 less. I even listed the car in good condition with every MINOR issue noted and she couldn't give me a single reason why the offer is less. Clearly just a way to drag people in and hope they are stupid enough to take less on the trade in. Also she said she was shocked at the quote for the new jeep the other dealership gave me. "Everyone's Savin at Smith Haven"...nope just the dealership who couldn't care less about other people's time as long as they might be able to rip you off on a trade in. Thanks for the lies on the phone! Good honest people you have working the customers telling them anything to get them in the door! Do not buy from this dealership! More
by Xxlive9xx
Employees Worked With
Tom! Don't know which one it is he wasn't at the dealership like he said he would be.
February 13, 2015
outstanding !!!!! I am writing to let you know what a amazing experience I had with Rick Maguire and Arthur as well as Dennis we went in after being screwed by Smithtow I am writing to let you know what a amazing experience I had with Rick Maguire and Arthur as well as Dennis we went in after being screwed by Smithtown ford our lease was up we had enough of ford so we walked in and were treated like priority 1 and with less then perfect credit made buying a certified Jeep with low miles as easy as could be the deal was so Good I traded in my old beater for a new car as well left over 2014 Rick ,Arthur as well as Dennis did a phenomenal job and we now have 2 brand new cars for the price of the one ford truck we were going to get ...... So today I took delivery and brought my mother in-law in she purchased a new car as well 3 cars 2 days very happy family thanks again to smithhaven auto group customer for life !!!!!! More
by steven & Stephanie S
Employees Worked With
Rick Maguire , Arthur and Dennis from dodge and mazada
February 11, 2015
It was alright I want to start off by saying ive only had the car for 3 days and so far so good. I walked in to just talk over numbers and prices. Sales associate j I want to start off by saying ive only had the car for 3 days and so far so good. I walked in to just talk over numbers and prices. Sales associate jumped to financing and approval and the told me the colors of the cars, didn't even offer to show me (I later learned they were in a lot down tbe road) so what? I wanted to see my choices! Saw the car and fell in love. Paying a bit more than I wanted but I did end up getting the car. I felt a bit rushed but it was busy and as I found out they are trying hire more associates and I would have felt better if they came out and said "we are low staffed and busy, can you wait a bit?" I would have understood. Car was used and didn't come with a manual, minor issue but I would have liked a "here, a manual, sorry about that" and the key wasn't a remote fob. No one told me the remote fobs were locked in the safe so come back when they are open, instead I panicked and paid $90 for a spare "chip" key. I think being honest is best, I would have understood. Hopefully my experience will be pleasant but its only been 3 days. More
by botan007
February 02, 2015
SmithHaven Worked with Steve Bodnar at Smithhaven he was knowledgable and more importantly he did not put pressure on me at all when the truck he dug out of the Worked with Steve Bodnar at Smithhaven he was knowledgable and more importantly he did not put pressure on me at all when the truck he dug out of the snow was way to much for me . He actually found me one that was in my price range and i ended hop driving off the lot with a brand new dodge ram 1500 black edition . Could not be happier with Steve Charlie and Chris over at Smithhaven . More
by dakota628
Employees Worked With
Charlie Elenterio
January 31, 2015
Honest Fair Easy buy I'm not one to mess around, I suppose it helps to know what you want but they didn't mess around for my new truck. Normally I'm loyal to Chevy for de I'm not one to mess around, I suppose it helps to know what you want but they didn't mess around for my new truck. Normally I'm loyal to Chevy for decades but have friends with businesses and they love their Dodge trucks. Got a flier in mail filled with price incentives, Jay Marine looked into it and was very honest and final price on my vehicle was a great buy IMO. He knew a lot about the vehicle, purchase transaction was easy and it was ready in decent time. Just returned after putting 100 miles on it with a xx engine light - service pulled me right in as an emergency, diagnosed and fixed the issue (minor computer upgrade) and had me out the door in reasonable time. More
by RP
Employees Worked With
J Marine in sales, Dan in service, James Campbell
January 24, 2015
Smith Haven Dodge Rocks! After reading the advertisement in Newsday about the end of year sign and drive and the fact that my wife needed a new car we ventured out to Smith Ha After reading the advertisement in Newsday about the end of year sign and drive and the fact that my wife needed a new car we ventured out to Smith Haven Dodge where we met Jay Marine, Jay showed my wife a few Jeeps, but nothing that caught her attention. Jay was really nice and didn't pressure us, we shook hands and left. We continued looking and then my wife saw a 2015 True Blue Patriot it caught her eye. Because Jay was so nice to us we returned to Smith Haven. When Jay saw us return he was very surprised. He showed my wife a few Patriots and let her drive one. That day we purchased the Jeep from Smith Haven and Jay Marine, Dave the Manager along with both Adams in finance were awesome, they made the purchase stress free, something we had not had in the past, we told them what we wanted to pay and they made it happen. We were so happy with Smith Haven Dodge, so happy I returned on the 21'st of January traded in my 2012 Ram and bought a 2015 all with the help of the best salesman I have had through many vehicle purchases Jay Marine! Thanks Jay, Dave, Adam's parts department, service department at Smith Haven Dodge you guys ROCK! More
by baldwint@bnl.gov
Employees Worked With
Jay Marine (911) Both Adams, Service and Parts
January 23, 2015
Great buying experience I worked with Steve B. and he was professional and answered every question (I had many) with compassion and excellent customer service. I would recomm I worked with Steve B. and he was professional and answered every question (I had many) with compassion and excellent customer service. I would recommend him and Smith Haven to anyone looking to get into a Jeep or Dodge vehicle. Steve was honest and reliable and I would definitely do business with him again!!! More
by Kira2001
Employees Worked With
Steve Bodner
