Smith Haven Chrysler Jeep Dodge Ram

Go see Mike C. at Smithhaven Dodge ! Had a great experience buying my new Dodge Ram - my sales representative, Mike Chiofalo, is someone I'd recommend everyone to see. He truly went above Had a great experience buying my new Dodge Ram - my sales representative, Mike Chiofalo, is someone I'd recommend everyone to see. He truly went above and beyond the all to make sure I acquired the model that I wanted. Very reasonable and negotiable sales rep. I'll definitely be seeking Mike out for future business with Smith Haven Dodge/Jeep/Chrysler Mike Gibbons, Commack More

outstanding !!!!! I am writing to let you know what a amazing experience I had with Rick Maguire and Arthur as well as Dennis we went in after being screwed by Smithtow I am writing to let you know what a amazing experience I had with Rick Maguire and Arthur as well as Dennis we went in after being screwed by Smithtown ford our lease was up we had enough of ford so we walked in and were treated like priority 1 and with less then perfect credit made buying a certified Jeep with low miles as easy as could be the deal was so Good I traded in my old beater for a new car as well left over 2014 Rick ,Arthur as well as Dennis did a phenomenal job and we now have 2 brand new cars for the price of the one ford truck we were going to get ...... So today I took delivery and brought my mother in-law in she purchased a new car as well 3 cars 2 days very happy family thanks again to smithhaven auto group customer for life !!!!!! More

It was alright I want to start off by saying ive only had the car for 3 days and so far so good. I walked in to just talk over numbers and prices. Sales associate j I want to start off by saying ive only had the car for 3 days and so far so good. I walked in to just talk over numbers and prices. Sales associate jumped to financing and approval and the told me the colors of the cars, didn't even offer to show me (I later learned they were in a lot down tbe road) so what? I wanted to see my choices! Saw the car and fell in love. Paying a bit more than I wanted but I did end up getting the car. I felt a bit rushed but it was busy and as I found out they are trying hire more associates and I would have felt better if they came out and said "we are low staffed and busy, can you wait a bit?" I would have understood. Car was used and didn't come with a manual, minor issue but I would have liked a "here, a manual, sorry about that" and the key wasn't a remote fob. No one told me the remote fobs were locked in the safe so come back when they are open, instead I panicked and paid $90 for a spare "chip" key. I think being honest is best, I would have understood. Hopefully my experience will be pleasant but its only been 3 days. More

SmithHaven Worked with Steve Bodnar at Smithhaven he was knowledgable and more importantly he did not put pressure on me at all when the truck he dug out of the Worked with Steve Bodnar at Smithhaven he was knowledgable and more importantly he did not put pressure on me at all when the truck he dug out of the snow was way to much for me . He actually found me one that was in my price range and i ended hop driving off the lot with a brand new dodge ram 1500 black edition . Could not be happier with Steve Charlie and Chris over at Smithhaven . More

Honest Fair Easy buy I'm not one to mess around, I suppose it helps to know what you want but they didn't mess around for my new truck. Normally I'm loyal to Chevy for de I'm not one to mess around, I suppose it helps to know what you want but they didn't mess around for my new truck. Normally I'm loyal to Chevy for decades but have friends with businesses and they love their Dodge trucks. Got a flier in mail filled with price incentives, Jay Marine looked into it and was very honest and final price on my vehicle was a great buy IMO. He knew a lot about the vehicle, purchase transaction was easy and it was ready in decent time. Just returned after putting 100 miles on it with a xx engine light - service pulled me right in as an emergency, diagnosed and fixed the issue (minor computer upgrade) and had me out the door in reasonable time. More

Smith Haven Dodge Rocks! After reading the advertisement in Newsday about the end of year sign and drive and the fact that my wife needed a new car we ventured out to Smith Ha After reading the advertisement in Newsday about the end of year sign and drive and the fact that my wife needed a new car we ventured out to Smith Haven Dodge where we met Jay Marine, Jay showed my wife a few Jeeps, but nothing that caught her attention. Jay was really nice and didn't pressure us, we shook hands and left. We continued looking and then my wife saw a 2015 True Blue Patriot it caught her eye. Because Jay was so nice to us we returned to Smith Haven. When Jay saw us return he was very surprised. He showed my wife a few Patriots and let her drive one. That day we purchased the Jeep from Smith Haven and Jay Marine, Dave the Manager along with both Adams in finance were awesome, they made the purchase stress free, something we had not had in the past, we told them what we wanted to pay and they made it happen. We were so happy with Smith Haven Dodge, so happy I returned on the 21'st of January traded in my 2012 Ram and bought a 2015 all with the help of the best salesman I have had through many vehicle purchases Jay Marine! Thanks Jay, Dave, Adam's parts department, service department at Smith Haven Dodge you guys ROCK! More

Great buying experience I worked with Steve B. and he was professional and answered every question (I had many) with compassion and excellent customer service. I would recomm I worked with Steve B. and he was professional and answered every question (I had many) with compassion and excellent customer service. I would recommend him and Smith Haven to anyone looking to get into a Jeep or Dodge vehicle. Steve was honest and reliable and I would definitely do business with him again!!! More

Buyer BEWARE!!! Based on my experience, Smith Haven Ram is the worst kind of dealership. Nice to your face, then they will try to sneak around behind you and take you Based on my experience, Smith Haven Ram is the worst kind of dealership. Nice to your face, then they will try to sneak around behind you and take your wallet. The salesman I dealt with was great...very nice, and straight forward. However, once the "sales manager" got himself involved, it became clear what kind of establishment Smith Haven really was. He was very slick. Craftily, they baited me by bringing me back into the dealership with promises (written) of the deal we had worked on for a little more than a week, then once there, switched me from a 2015, to a leftover 2014 truck at the last minute. Classic move! Then, after finalizing our deal and running my credit, he made up totally different numbers and put them on the buy order!!! He told me I wasn't entitled to the manufacturer's end of the year rebates/incentives, and tried to sneak another fee passed me, after telling me to my face that there were absolutely NO MORE fees. (As if the fee they charge for "storing all their files and paperwork at an offsite location" wasn't absurd enough!) The best was when I told the salesman that the numbers were all wrong, the "sales manager" came back with the same fantasy buy order, and said, "I just need you to sign this real quick, then we can get your truck prepped and get you on your way". Like I would magically sign the made up buy order for him, when I refused to sign it for my salesman?! At best, his actions were deceptive and dishonest. I guess he thought I wouldn't catch him? Or maybe he thought I wouldn't dare walk away from a deal after 3.5 torturous hours at the dealership? (Another classic old time trick...keep the customer there for as long as possible and wear them down). Did he think I wouldn't disappoint my son who excitedly sat with me through the whole ordeal? Whatever the case, he was wrong. I caught him, and I walked. The general manager later pretended to care about my experience, but never bothered to actually speak to me. A few rounds of phone tag, and he lost interest. He "investigated" by speaking with his "sales manager" and declared that he was "on the up and up". Be very aware folks! Do not let your guard down for one second in that place. They will try every trick in the dirty car salesman book. More

Outstanding service The entire team, especially Mary and Mike made my buying experience from this dealership a pleasure. They extended themselves, working well past closi The entire team, especially Mary and Mike made my buying experience from this dealership a pleasure. They extended themselves, working well past closing to make me happy and be able to take my car home that night. They handled every aspect of my purchase and all I had to do was sign. This dealership clearly understands the importance of developing customer loyalty through outstanding customer service. Highly recommend them to everyone. More