Back

Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
739 Reviews

794 Jericho Turnpike

Saint James, NY

11780

Directions

By Type

Showing 739 reviews

May 01, 2015

needed car with bad credit After our car died that morning we went looking for cars. We thought it was impossible with our very bad credit but Jamie and Artie made is possible. More

by Jason1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

So sorry to hear your car died but happy Artie and Jaime were able to get you a new Dart ! Thanks so much for your feedback we look forward to helping you again when you are ready for another vehicle ! Mary Young Smith Haven Auto Group

April 30, 2015

Friendly Professional Knowledgable I went to the used Jeep lot and dealt with Mike Lupo. I had been to a few other Jeep dealerships and had been frustrated and drained. Saw a ad for a u More

by MikeM93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lupo
Apr 30, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Smith Haven Chrysler Dodge Jeep Ram thanks you for taking the time to submit this amazing feedback. Mike works hard at maintaining top notch customer service and he will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

April 30, 2015

Unsatisfied Walked into dealership knowing what I wanted. Got the runaround the first time I went to veiw the vechile I wanted to purchase. Found out vechile was More

by Ram owner 2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney McCabe
Apr 30, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

So sorry to hear this. We apologize for your experience. Please contact me directly on my email maryyoung@smithhaven.com to clarify who you saw at the dealership so we can address this at a higher level. Our apologies again . Mary Young Smith Haven Auto Group

April 29, 2015

great dealsr Awesome experience made me feel very comfortable. Would definitely go back. The price I got was awesome. Truck was delivered quick and process was More

by jdinn631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Elenterio, Ryan Doheny
Apr 30, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

I sincerely thank you for going out of your way to write this review about Smith Haven Chrysler Dodge Jeep Ram. We understand that one thing people desire most about their car buying experience is that it is comfortable and smooth. We try to create that environment for each and every customer. I hope you enjoy your new truck. If you have any further needs, please come back to see us. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

April 28, 2015

thank you The best experience possible thank you all I will always go back to you guy good story to tell two brand new cars in less than 24 hours More

by green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Horan, Dominic Galgano
Apr 29, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're glad to hear that we could provide you with the best experience. Congratulations on your brand new cars! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

Apr 29, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Wow ....Two cars in two days Thanks so much. We appreciate you as a customer ! Mary Young Smith Haven Auto Group

April 28, 2015

excellent experience Mike gave us a great customer experience. He was very knowledgeable about all the cars and I would recommend smithheaven jeep to anyone! I will be com More

by nicoledi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Horan
Apr 29, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thanks for your perfect review! We're glad to hear that Mike was knowledgeable and that he provided you with a great customer service. We cannot thank you enough for your wonderful review of Smith Haven Chrysler Dodge Jeep Ram and for your recommendations! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

April 27, 2015

My new "Summit. "Lauren " is my girl a Smith Haven. She was awsome and very personable! She took good care of me having drove from PA to get there. Superstar Sales More

by B-Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Fleming
Apr 27, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thanks so much for your positive vibes ! We like to make it easy for our customers to purchase from us.Enjoy your new truck .

April 21, 2015

NEVER CONSIDER THIS DEALERSHIP! I would never use this dealer again. While in for service, the service manager smashed my new truck into a parked car in his lot. Then I was told if I More

by Dually
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer Miller, Alex Gomez
Apr 29, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

So sorry to hear this. We would like to address this with our GM . Please contact me at my email maryyoung@smithhaven.com to confirm your information. Thank you Mary Young Smith Haven Auto Group

April 20, 2015

Buying my new car It was a great buying experience at smith haven. James was very helpful and nice. I will surely recommend the dealership to anyone I know looking to b More

by Trocka12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Campbell
Apr 21, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a great buying experience and it’s delightful to know that James was able to provide that. We will share your comments with our team and we look forward to seeing you at our dealership soon. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

April 20, 2015

2015 Jeep Wrangler Awesome service! Jim Kelly is a fantastic salesperson who puts his customers first before anything! He is accomodating and made my car buying experien More

by Kcolucci
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rob Cassidy, Jim Kelly
Apr 21, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

I am happy to hear that your time spent with Jim was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new 2015 Jeep Wrangler! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Warm regards, Bill Ballan, General Manager, billballan@smithhaven.com

...
53
...