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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
735 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 735 reviews

May 21, 2015

Ram 2500 This was my first purchase at Smith Haven and overall it was an excellent experience. The salesman took his time with me to ensure that he understood More

by TNKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano
May 21, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for purchasing your new truck from us. We appreciate you taking time out of your busy schedule to share your experience. Welcome to the Smith Haven family we look forward earning your business for many years to come.

May 20, 2015

Excellent Buying Experience! This is my second vehicle purchase from this dealership and once again I am a very satisfied customer. Had a minor issue with my factory order but it More

by challenger2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ballan, Alex Gomez
May 20, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for being a loyal Smith Haven Customer. We know you will be enjoying your new Challenger being you waited so long for it to arrive to the dealership. Thanks again for the positive review .

May 18, 2015

had a very good experience I worked with lauren and mike, they are not only honest but its nice to do business with such nice people, i highly recommend to buy a car from them i More

by Schmitzj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Fleming, Mike Lupo
May 18, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

We strive to be as transparent as possible with all of our customers. Si glad that Mike and Lauren were able to earn your trust and business. We appreciate you as a customer. Enjoy your new vehicle !

May 08, 2015

Another great car buying experience. Once again my experience in buying a car from Smith Haven Chrysler Dodge Jeep Ram was incredibly easy and enjoyable (and no one says buying a car is a More

by fluffy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kelly
May 08, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

We try our hardest to make our customers buying process easy. We are so glad that Jim was able to find the perfect truck for you. Marzena and Jim work very hard to make our customers happy and it shows. Thanks so much for your positive feed back. Enjoy your new truck ! Mary Young Smith Haven Auto Group

May 07, 2015

Great dealership Had a great experience with this dealer. Finance manager worked with us in every way possible to get us into a new vehicle. Our salesman Ben was n More

by ljvita07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Schneider
May 08, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congratulations on your brand new vehicle! Ben is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Bill Ballan, General Manager, billballan@smithhaven.com

May 04, 2015

Excellant Experience! The team at Smith Haven Chrysler Dodge Jeep Ram were all very friendly and down to earth people. I never felt pressured being there. They made a big More

by anastasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Giambanco
May 04, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

So glad we were able to make you feel comfortable in our showroom. Thanks so much for allowing us the opportunity to earn your business. Enjoy your new vehicle . Mary Young Smith Haven Auto Group

May 01, 2015

needed car with bad credit After our car died that morning we went looking for cars. We thought it was impossible with our very bad credit but Jamie and Artie made is possible. More

by Jason1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

So sorry to hear your car died but happy Artie and Jaime were able to get you a new Dart ! Thanks so much for your feedback we look forward to helping you again when you are ready for another vehicle ! Mary Young Smith Haven Auto Group

April 30, 2015

Friendly Professional Knowledgable I went to the used Jeep lot and dealt with Mike Lupo. I had been to a few other Jeep dealerships and had been frustrated and drained. Saw a ad for a u More

by MikeM93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lupo
Apr 30, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

Smith Haven Chrysler Dodge Jeep Ram thanks you for taking the time to submit this amazing feedback. Mike works hard at maintaining top notch customer service and he will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Kind regards, Bill Ballan, General Manager, billballan@smithhaven.com

April 30, 2015

Unsatisfied Walked into dealership knowing what I wanted. Got the runaround the first time I went to veiw the vechile I wanted to purchase. Found out vechile was More

by Ram owner 2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney McCabe
Apr 30, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

So sorry to hear this. We apologize for your experience. Please contact me directly on my email maryyoung@smithhaven.com to clarify who you saw at the dealership so we can address this at a higher level. Our apologies again . Mary Young Smith Haven Auto Group

April 29, 2015

great dealsr Awesome experience made me feel very comfortable. Would definitely go back. The price I got was awesome. Truck was delivered quick and process was More

by jdinn631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Elenterio, Ryan Doheny
Apr 30, 2015 -

Smith Haven Chrysler Jeep Dodge Ram responded

I sincerely thank you for going out of your way to write this review about Smith Haven Chrysler Dodge Jeep Ram. We understand that one thing people desire most about their car buying experience is that it is comfortable and smooth. We try to create that environment for each and every customer. I hope you enjoy your new truck. If you have any further needs, please come back to see us. Best regards, Bill Ballan, General Manager, billballan@smithhaven.com

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