Smith Haven Chrysler Jeep Dodge Ram

Friendly and good at getting the sale done Service Agent Lauren at Smithhaven Auto Mall Used vehicles helped us on a recent purchase, ensuring that the all the red tape came off without a hitch Service Agent Lauren at Smithhaven Auto Mall Used vehicles helped us on a recent purchase, ensuring that the all the red tape came off without a hitch. Thank you Lauren and the Smithhaven team More

SRT 392 challenger Awesome car awesome deal and ben is the man!! Got the car I wanted with the least amount of pain with quick and easy help Awesome car awesome deal and ben is the man!! Got the car I wanted with the least amount of pain with quick and easy help More

Horrible sales tactics I asked for an Internet price for a vehicle and I was asked to come in to the show room. While I understand this tactic, I asked to specifically get a I asked for an Internet price for a vehicle and I was asked to come in to the show room. While I understand this tactic, I asked to specifically get an Internet price before I decide to go visit the show room. I spoke with someone from Internet leads and she insisted I come in to the showroom that day because manufacturer reps were onsite and providing additional incentives to people in the show room. I fell for it only to find out that there was no one there. I asked for her when I got there and was told she was not available. I was appointed to work with Tom instead. I told Tom what I was looking for and he said he would be happy to help. For what is worth, Tom was nice and courteous. However, this dealership does not even provide the sales reps with official papers to capture customer data on. Tom copied my name, address, numbe, trade info, etc on a notebook. I know this was not a Tom issue as all other sales reps around were doing the same. Long story short, I was offered a very unrealistic deal that must have been about $5,000 over sticker based on my calculations and I walked. About an hour after I walked, the same person from Internet sales called me again and asked if I am coming in. I told her I was in and called her out on lying. She insisted she did not lie and that I should come back. I put in an official complaint with the Chrysler Group and the GM at the dealership. For what it's worth both confirmed that the manufacturer would not be onsite offering incentives. I view this as a low dirty lying tactic to get door traffic in the showroom with total disrespect to the customers and total disregard for someone's time. Since then I was able to confirm we buy fleet vehicles (RAM Cargo vans) for my company from this dealership. Needless to say that will be a thing of the past! It's a small world... More

Buying our pre owned Jeep Wrangler Uinlimitrd Sport We had an excellent experience dealing with Lauren Fleming. I wanted to trade in my Jeep Cherokee for a Jeep Wrsngler. Lauren took us through all we We had an excellent experience dealing with Lauren Fleming. I wanted to trade in my Jeep Cherokee for a Jeep Wrsngler. Lauren took us through all we were interested in. She was not pushy but very knowledgeable. A very pleasant person. More

Best place to buy on long island My wife and I just got a jeep grand cherokee from smith haven Chrysler Jeep dodge ram. It was the best experience we ever had Mike Lupo and J.p Singh My wife and I just got a jeep grand cherokee from smith haven Chrysler Jeep dodge ram. It was the best experience we ever had Mike Lupo and J.p Singh helped and explained every step truly a dealership to trust thank you guys for a quick and easy process really made our day. More

Quick easy and pain free The truck i purchased i got a great deal on and my sales woman Lauren Fleming was awesome. And also thanks to Rob Cassidy my experience there was the The truck i purchased i got a great deal on and my sales woman Lauren Fleming was awesome. And also thanks to Rob Cassidy my experience there was the best I've ever had at a car dealership More

New car purchase Excellent service...nice people...good prices.....reasonable accomendations for a problem....no high pressure, knowledgeable about the vehicles or wil Excellent service...nice people...good prices.....reasonable accomendations for a problem....no high pressure, knowledgeable about the vehicles or willing to find the answers to questions. More

Great staff I went into the dealership with no intention to buy and a long list of expectations. They met everything I wanted witch made the purchase easy for me I went into the dealership with no intention to buy and a long list of expectations. They met everything I wanted witch made the purchase easy for me to do More

Excellent sales staff We have purchased two cars from Smithhaven. Both experiences were good. Our last salesman, Richard McFarland was excellent and is the reason we left We have purchased two cars from Smithhaven. Both experiences were good. Our last salesman, Richard McFarland was excellent and is the reason we left the dealership with a new car. He was attentive, took his time with us and gave us exactly what we were looking for. More

Best car dealer experience ever My wife needed a new car, and we weren't looking forward to the whole "Dealer Experience". We've been through it before. Sales people who don't re My wife needed a new car, and we weren't looking forward to the whole "Dealer Experience". We've been through it before. Sales people who don't really care, waiting for hours, days, even weeks to get into something you can live with. We were crunched for time, and thank God we decided to go to Smith Haven Chrysler Dodge Jeep Ram. We sat with J.P. Singh (one of the nicest people we have ever met) and discussed our options, found exactly what we were looking for on site and were in our new car the very same day!! J.P. and the staff are a real class A operation and if anyone asks, I will send them to Smith Haven Chrysler Dodge Jeep Ram. More