Smith Haven Chrysler Jeep Dodge Ram

Sales girl was totally clueless. Came in with my wife looking for Jeep Grand Cherokee Limited with certain options. The sales girl Christina. Had absolutely no idea what she was doi Came in with my wife looking for Jeep Grand Cherokee Limited with certain options. The sales girl Christina. Had absolutely no idea what she was doing. She did not know the different sub models or options packages. I knew more than her after being on the Jeep website the prior night for about 30 minutes or so. Long story short, she blew the deal, basically I had to convince her to test drive the truck. She even made me help pull the car out , as it was behind two other Jeeps. Seemed as if she didnt want to drive the car at all. So after getting our own car out. And teaching myself about the options on that particular Vehicle. I then had to back car back into a very tight spot in the back lot. At that point she left us alone for about 20-25 minutes. Then came back with a very long winded Manager. He told us with no money down we had to pay 469 a month. That later turned into 534 a month, with $3400 down. I asked Christina if the price was final. She said it was. Then it gets raised over sixty dollars a month. She also said that was $0 down. I asked her about 3 or 4 times, You sure thats zero down? She said yes and laughed. So after being told $3400 + dollars down and a raise of $60 a month. I went to Browns and got the car for $419 a month with just 1st months payment and motor vehicle fee's. About $500 out of my pocket. So skip the BS store and go to Browns. Also, they had a group of younger men sitting in a corner cursing and saying very rude things aloud. That was in front of out 4 year old daughter that we do not curse in front of. Well, she got an ear full that evening. They were Loud, Rude, Crude and Obnoxious! And one guy just laughed very loud. Actually brought my kid to tears. No class losers, Bums, Dirtbags! Do not buy here. NO product knowledge at all. No sales skills. And a very unprofessional staff. There were some other things over heard by some other employees there. But they shouldnt be repeated here. As they may be too rude to post up! Thank You. Vinny. More

Straight to the point! My daughter and I worked with Mike on a lease for a 2016 Trailhawk, no nonsense, no games, no small talk typically found with other dealers. He helped My daughter and I worked with Mike on a lease for a 2016 Trailhawk, no nonsense, no games, no small talk typically found with other dealers. He helped us find the right set of wheels, we put a great deal together and both my daughter and I are very pleased. When you're ready to lease or purchase a Jeep, Dodge or Chrysler product, give Smith Haven a call.. ask for Mike. Happy New Year. More

Came in to purchase a new vehicle and Mike was very helpful Came into purchase a new vehicle and Mike showed an excellent attitude,was very helpful,and treated us great.we now only come to this location because Came into purchase a new vehicle and Mike showed an excellent attitude,was very helpful,and treated us great.we now only come to this location because of him and the staff. I would recommend anyone looking to purchase a vehicle to come here. More

a wonderful dealership to deal wirh Sales manager Jason Walters and sales rep Alfonso is always looking out for the customer and makes your feel at home, a great sales manager, I just go Sales manager Jason Walters and sales rep Alfonso is always looking out for the customer and makes your feel at home, a great sales manager, I just got my car I wanted because of him Thank you Jason and the Smithhaven Automotive Group More

My best car buying experience This was my most painless car buying experience ever. My salesperson, Lauren Fleming, was very friendly and knowledgable about the car I was buying a This was my most painless car buying experience ever. My salesperson, Lauren Fleming, was very friendly and knowledgable about the car I was buying and she did everything possible to make my experience a good one. I also didn't have a super long wait to close the deal and the person who helped me with the financing was as wonderful as Lauren. More

Internet sales Jaime grant Hewson Jaime is a pleasure to deal with she is very much on her game and knows what she is talking about made the whole deal feel very comfortable thank you Jaime is a pleasure to deal with she is very much on her game and knows what she is talking about made the whole deal feel very comfortable thank you very much More

Great salespeople Just leased a Dodge Ram from Smithtown Dodge. We dealt with both David Shulman and James Campbell. Both gentlemen were very knowledgeable and person Just leased a Dodge Ram from Smithtown Dodge. We dealt with both David Shulman and James Campbell. Both gentlemen were very knowledgeable and personable, and were not pushy at all. They knew we were under a tight time frame and made sure the deal happened quickly and competently. I would highly recommended them if you are looking for a model car sold at their dealership. More

Repeat Customer This was the second Jeep I leased from Mike Horan. Aside from him being personable and friendly, he is extremely knowledgeable on the all the Jeep mod This was the second Jeep I leased from Mike Horan. Aside from him being personable and friendly, he is extremely knowledgeable on the all the Jeep models at the dealership. Mike pointed me in the right direction and put me in the right Jeep for my budget. No hesitation recommending Mike to my friends and family. Mike, I'll be back in 39 months for my next Jeep. More

Wonderful customer service This was the first time I've bought a car from a dealership. They explained everything really well and they made sure everything made sense rather tha This was the first time I've bought a car from a dealership. They explained everything really well and they made sure everything made sense rather than other dealerships I went to. It was very comfortable while I waited for everything to get done and felt like I was hanging out. More