Smith Haven Chrysler Jeep Dodge Ram

Easy Deal and Helpful/Courteous Staff We contacted this dealer after another Jeep dealer sold a car that we had put a deposit on. We found the exact car at Smith Haven and contacted them v We contacted this dealer after another Jeep dealer sold a car that we had put a deposit on. We found the exact car at Smith Haven and contacted them via email to see if they had the car in their lot. Within 3 minutes of sending the email they had called us back and said to come down right away for help. The receptionist told us to see Alex Gomez when we got there. When we arrived at the dealership we met with Alex and he introduced us to James the salesperson. James was very polite and professional and was eager to accommodate us. He found the car we were looking for after checking 2 different lots in the freezing cold! We were able to get a great deal and a good price for my trade-in. The dealership was very busy due to an end of year sale so we were told the paperwork could be delayed about an hour or so. We went to eat and clean out the trade-in and came back to the dealership which was packed with people. James assured us we would only be waiting about 30-45 minutes more. The manager, Alex Gomez, ordered pizza for all of the people waiting which above and beyond what you would expect from a car dealership. Excellent experience with Dominic in finance and we now own a 2016 Jeep Wrangler. We love it and I would definitely visit this dealership again. More

Looking for a suv. I would recommend this dealership to all my family and friends. Ryan D. The sales rep was very helpful and worked his tail off to get me a great deal I would recommend this dealership to all my family and friends. Ryan D. The sales rep was very helpful and worked his tail off to get me a great deal on my new grand cherokee ltd. If you go there and ask for Ryan ,great person who will listen to your needs and help you find the right car for you. More

first new car perchase I was very impressd with the welcoming atmoshere i experienced at this busleing Dealership. From the profeshionalism exibited by Charlie, the friedly I was very impressd with the welcoming atmoshere i experienced at this busleing Dealership. From the profeshionalism exibited by Charlie, the friedly and knowlegable patience exibited by James. Suffice it to say I was completly at ease, knowing I had chosen the right guys, the right Manager and the right salesman, actualy Charlie selected James, and I couldnt be happier. I know I bought the right truck, and made some new friends for life, I intend to tell everyone I come into contact with that the only place to go if there interested in any of the cars they sell, to not waste there time going anywhere else. im a customer for life...if this Dealership isnt the top tier rated in the Country, I know it will be in the immeadiate future...Vince Pagano More

Smooth Process My husband and I really enjoyed working with Mike Horan, he was super friendly, helpful and very knowledgeable on the Jeep products. Our new vehicle d My husband and I really enjoyed working with Mike Horan, he was super friendly, helpful and very knowledgeable on the Jeep products. Our new vehicle delivery went very smooth. Dominic was very professional and helpful with the finance process. Thank you to Dan Goggin as well! I highly recommend working with this team when looking to get a new vehicle. More

courteous and expeditious! The showroom was packed with buyers, but I was able to purchase a car "pain-free" in less than two hours. The staff was extremely helpful! The showroom was packed with buyers, but I was able to purchase a car "pain-free" in less than two hours. The staff was extremely helpful! More

The staff can make all the difference Very knowledgeable and helpful staff. I went to a few other dealers before this one and was rather disappointed by their staff. Ask for Lauren if you' Very knowledgeable and helpful staff. I went to a few other dealers before this one and was rather disappointed by their staff. Ask for Lauren if you're buying used. More

Sales girl was totally clueless. Came in with my wife looking for Jeep Grand Cherokee Limited with certain options. The sales girl Christina. Had absolutely no idea what she was doi Came in with my wife looking for Jeep Grand Cherokee Limited with certain options. The sales girl Christina. Had absolutely no idea what she was doing. She did not know the different sub models or options packages. I knew more than her after being on the Jeep website the prior night for about 30 minutes or so. Long story short, she blew the deal, basically I had to convince her to test drive the truck. She even made me help pull the car out , as it was behind two other Jeeps. Seemed as if she didnt want to drive the car at all. So after getting our own car out. And teaching myself about the options on that particular Vehicle. I then had to back car back into a very tight spot in the back lot. At that point she left us alone for about 20-25 minutes. Then came back with a very long winded Manager. He told us with no money down we had to pay 469 a month. That later turned into 534 a month, with $3400 down. I asked Christina if the price was final. She said it was. Then it gets raised over sixty dollars a month. She also said that was $0 down. I asked her about 3 or 4 times, You sure thats zero down? She said yes and laughed. So after being told $3400 + dollars down and a raise of $60 a month. I went to Browns and got the car for $419 a month with just 1st months payment and motor vehicle fee's. About $500 out of my pocket. So skip the BS store and go to Browns. Also, they had a group of younger men sitting in a corner cursing and saying very rude things aloud. That was in front of out 4 year old daughter that we do not curse in front of. Well, she got an ear full that evening. They were Loud, Rude, Crude and Obnoxious! And one guy just laughed very loud. Actually brought my kid to tears. No class losers, Bums, Dirtbags! Do not buy here. NO product knowledge at all. No sales skills. And a very unprofessional staff. There were some other things over heard by some other employees there. But they shouldnt be repeated here. As they may be too rude to post up! Thank You. Vinny. More

Straight to the point! My daughter and I worked with Mike on a lease for a 2016 Trailhawk, no nonsense, no games, no small talk typically found with other dealers. He helped My daughter and I worked with Mike on a lease for a 2016 Trailhawk, no nonsense, no games, no small talk typically found with other dealers. He helped us find the right set of wheels, we put a great deal together and both my daughter and I are very pleased. When you're ready to lease or purchase a Jeep, Dodge or Chrysler product, give Smith Haven a call.. ask for Mike. Happy New Year. More

Came in to purchase a new vehicle and Mike was very helpful Came into purchase a new vehicle and Mike showed an excellent attitude,was very helpful,and treated us great.we now only come to this location because Came into purchase a new vehicle and Mike showed an excellent attitude,was very helpful,and treated us great.we now only come to this location because of him and the staff. I would recommend anyone looking to purchase a vehicle to come here. More