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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
739 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 739 reviews

August 31, 2016

Very helpful and Pleasant I hadn't purchased a car in years, worked with Lewis and he helped me as soon as I walked in. Very understanding and patience. Sat in many many cars More

by Ms. C
Price
Recommend Dealer
Yes
Employees Worked With
lewis reidel
Aug 31, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with Lewis. Welcome to the Smith Haven Family !

August 29, 2016

Easy experience Frank was an excellent salesman and was not overbearing. The whole team were very friendly. The process to by the car was very fast. I would go back t More

by aklein32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Fleming, Frank P
Aug 29, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review your experience with Frank. Congratulations on your new vehicle. Welcome to the Smith Haven Family !

August 27, 2016

The most inconvenient and disrespectful experience My sales rep was amazing, however the business manager that I had the unfortunate luck of dealing with was not only rude and disrespectful to me but a More

by Nicole515
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Dunn, Malcolm Barrau
Sep 09, 2016 -

Nicole515 responded

To follow up, I was FINALLY contacted on August 31st by a manager and after explaining my entire situation she expressed that she would be looking into how things were handled and would be getting back to me the next day to let me know if my old car had been paid off. It is now September 9th and I have NOT heard back from her, and the old car loan is STILL on my credit report as of September 3rd. I picked up my vehicle on August 22rd, which is now almost 3 weeks ago. The pay off and lease should be over and done with by now, and yet I don't know if it is or not. The level of professionalism is absolutely unacceptable at this dealership. Also, other than a half sincere apology there has been zero effort to rectify this situation in anyway.

August 26, 2016

No gimmicks! I have been looking for a new car for some time and really liked the new dodge charger. I met with David Schulman at Smithaven and he was eager to hel More

by Overandout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schulman
Aug 26, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

We are so happy that Dave made your experience a great one. Enjoy your new vehicle. Welcome to the Smith Haven Family !

August 26, 2016

Great Experience Dave was amazing. He was extremely knowledgable about every vehicle on the lot and knew exactly what to show up to fit our needs. He gave us an amazin More

by Kcecere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schulman
Aug 26, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

We are happy that Dave was able to earn your trust and business. We do not charge any dealer fees ever ! Thanks so much for taking the time to share your experience. Welcome to the Smith Haven Family .

August 26, 2016

No pressure. Very proffesional This is the third vehicle I bought from smithaven Lewis and the staff were friendly the whole experience was positive and will be recommending this de More

by Jeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lewis reidel
Aug 27, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for being a loyal Smith Haven Customer. We are happy that Lewis was able to earn your business once again. Enjoy your new Vehicle !

August 24, 2016

A satisfied customer! Purchased a 2015 300 Limited and love it! Sales person Chris Mora was friendly, knowledgeable, and eager to please. No high pressure sales tactics her More

by Everyday driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DiDonoto, Chris Mora
Aug 24, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

Congrats on the purchase of your 2015 300 Limited ! Welcome to the Smith Haven Family !

August 24, 2016

Excellent service The employees were more than willing to work with me on all aspects of the deal and they worked especially hard to get me the best loan possible More

by CDivirg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Baily, Bill DiDonoto, Chris Mora
Aug 24, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

We are happy that we were able to get you the best possible loan. Enjoy your new Vehicle.Welcome to the Smith Haven Family !

Aug 26, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

We try our hardest to make sure our customer receive the best loan possible. We are happy that Chris and Bill were able to deliver. Welcome to the Smith Haven Family

August 23, 2016

most fun I've ever had buying a car shopped around at other dealerships and nobody could beat the deal I got at Smith Haven. Frank was awesome And Roy really went overboard to get me the More

by ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
roy in finance, Lauren Fleming, Frank P
Aug 24, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for your kind words about Frank and Roy . Welcome to the Smith Haven Family !

August 17, 2016

Honest and exceptional Lewis went above and beyond to make sure I got a great deal that fit my budget and got me into the car I wanted with no b.s More

by AAbner2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Galgano, lewis reidel
Aug 18, 2016 -

Smith Haven Chrysler Jeep Dodge Ram responded

Thank you for purchasing your car at our dealership . We are happy that Lewis was able to earn your trust and business. Welcome to the Smith Haven Family !

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