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Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 735 reviews
October 18, 2016
Everyone was great to deal with My wife and I stopped in to check out their Durango inventory. We found one we loved and they got to work right away to get us a great trade-in amount My wife and I stopped in to check out their Durango inventory. We found one we loved and they got to work right away to get us a great trade-in amount for our car. They were very fair with our trade-in and they shopped numerous banks to get us the best finance rate possible. The salesman Bobby G. and Roy in finance were quick to call us with the great news that they had found us a great rate and said come on down to pick up your new truck! All in all I was very happy with the service and honesty of this dealership!! I would definitely recommend this dealership to my families and close friends! More
by Jmzkatcole
Employees Worked With
Bob Giummuli, Roy Randazzo
October 15, 2016
sales department excellent, financing dept. deceiving I want to thank Lewis Riedel for all of his time and patience he spent with me while I looked and looked for the perfect jeep. I met Lewis in the spri I want to thank Lewis Riedel for all of his time and patience he spent with me while I looked and looked for the perfect jeep. I met Lewis in the spring upon pulling into Smith Haven and came back four or five times again over the summer looking at the used jeep wranglers. He always greeted me with a smile and walked the lot with me each time. This fall I decided to buy a new 2016 jeep wranger sport instead of used. Throughout this process I felt comfortable working with Lewis and consider him trustworthy as my sales person. Thank you Lewis. Kimberly More
by kim
Employees Worked With
lewis reidel
October 15, 2016
Service dept The service dept is horrible the worst people i ever dealt with. The warranty is meaningless. The purpose of a service dept and warranty is to fix the The service dept is horrible the worst people i ever dealt with. The warranty is meaningless. The purpose of a service dept and warranty is to fix the problem. My dodge durango was back twice for steering wheel not being centered it goes to the right. You go to hit the brake and the steering wheel goes to the right. Dan Matuzo never even apologized for the problem and had the nerve to say i bought a used truck. I bought this 2015 durango from smith haven with 3000 miles on it. I am done with smith haven . I will never go back there. I want the public to see this. I noticed the problem before i bought the truck i was promised it was going to get fixed. If you ever buy anything make sure its fixed first. The service dept might be good for oil changes but thats about all. More
by Tonypower
Employees Worked With
Dan Matuza
October 15, 2016
Great service. Chris Mora was great. Not pushy and was very knowledgeable about the Jeep. He was also very understanding of our budget and worked with us. Chris Mora was great. Not pushy and was very knowledgeable about the Jeep. He was also very understanding of our budget and worked with us. More
by Joe B
Employees Worked With
Lauren Fleming, Chris Mora, Nick Calandrino
October 14, 2016
New exciting ram truck I would like to recommend this dealership to anyone looking for a new car , Lewis Reidel was very friendly & professional in helping me pick out my tr I would like to recommend this dealership to anyone looking for a new car , Lewis Reidel was very friendly & professional in helping me pick out my truck. I have checked in many dealers and I couldn't find such savings and experience as I did at this location with Lewis Reidel. I'm already enjoying my new ram pickup truck and everyone likes , they are asking me where I bought it. More
by Johnson
Employees Worked With
lewis reidel
October 11, 2016
1500ramhemi Good experience. Workers were pleasant to deal with overall. I am easily dismayed by over the top salesman and have to say the peaple i dealt with wer Good experience. Workers were pleasant to deal with overall. I am easily dismayed by over the top salesman and have to say the peaple i dealt with were not overly pushy or unpleasant. I would deal there again and coming from me thats a mouth full. More
by Dodge51
Employees Worked With
Tyler Thomsen
October 09, 2016
ABSOLUTELY AMAZING EXPERIENCE From the very moment I walked through the doors and ask for Kristina, it was one of the most Pleasant experiences I've ever had in all my years of pur From the very moment I walked through the doors and ask for Kristina, it was one of the most Pleasant experiences I've ever had in all my years of purchasing vehicles. I love to the fact that she really just was trying to get to the root of what I was looking for and what was ultimately going to make me happy. I did not feel pressured in any way and I felt that her knowledge and kindness we're far beyond that what you usually say in sales associates a car dealers. I would recommend her a thousand times and have recommended her to everyone I come in contact with. She is the definition of an employee that gives a great customer experience. Every single thing she said...SHE DELIVERED!!... I sincerely say thank you to Kristina for making less such a pleasant experience. I absolutely love my Jeep Grand Cherokee and look forward to dealing with you in the future... I cannot forget to add at the finance manager was very friendly as well and again just made me feel real good about the decision I was making... Lastly and certainly not least thank you to Brett for kindly arranging a great deal for me... I will definitely recommend your dealership 2 all my business colleagues and friends and family. More
by Momentum08
Employees Worked With
Brett, Charlie Elenterio, Mary Young, Lauren Fleming, Marcel Schleiffelder, Mike Byrnes, Dominic Galgano, Christian Giambanco, Alex Gomez, Leah Ward, Bill DiDonoto, Dan Goggin, Kristina Villafona, Nick Calandrino
October 09, 2016
Great service Tyler and Ivy were wonderful and took the time to help get me into the car I wanted at the price u was looking for. Will definitely refer to them Tyler and Ivy were wonderful and took the time to help get me into the car I wanted at the price u was looking for. Will definitely refer to them More
by William Corcoran
Employees Worked With
Tyler Thomsen, Ivy Feinsilver
October 04, 2016
Overall I was very happy I was very happy with my salesman Troy he made things go very quickly he gave me an excellent deal on my 2015 Dodge Ram 3500 he even gave me his cell I was very happy with my salesman Troy he made things go very quickly he gave me an excellent deal on my 2015 Dodge Ram 3500 he even gave me his cell phone number and even answered my text messages very quickly go see Roy right now he will hook you up More
by Vents
Employees Worked With
Roy, Troy Fitchter
October 03, 2016
Very professional sales representative My sales representative was very patient and understanding,he assisted me to find the right car,no sales pressure,l am very pleased. The finance manag My sales representative was very patient and understanding,he assisted me to find the right car,no sales pressure,l am very pleased. The finance manager/associate knows his job,well done. I will recommend friends/family anytime. More
by Lorraine jeep
Employees Worked With
lewis reidel
