
Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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Got the truck of my dreams! Bought a CPO 2015 Ram Laramie Limited. I looked at multiple dealers and brands previously. The negotiation process, from sales to manager to finance, Bought a CPO 2015 Ram Laramie Limited. I looked at multiple dealers and brands previously. The negotiation process, from sales to manager to finance, was fair and respectful. Transparent sales tactics weren't flaunted and nobody tried to strong arm me. Very accommodating, staying late for me to get there after work. They also have good music and free coffee! More
Great experience with Ryan! The folks at Smith Haven are the best! I would highly recommend this dealership and I've already sent two of my co-workers there. The folks at Smith Haven are the best! I would highly recommend this dealership and I've already sent two of my co-workers there. More
Diego is the BEST! The rest of the Dealership... Ehh We went to this dealership not sure if we really wanted a Jeep but we wound up falling in love with the Grand Cherokee after also checking out the Acu We went to this dealership not sure if we really wanted a Jeep but we wound up falling in love with the Grand Cherokee after also checking out the Acura MDX. We were setup with Diego and from the start it felt like we were working with a friend, not a salesperson. He is funny, down to earth, and goes above and beyond to make you feel comfortable. Once we knew we wanted the Grand Cherokee we were prepared to visit many dealerships looking for the best deal but Diego came through and got us a deal we couldn’t pass up. I really can’t say enough good things about Diego and I will certainly come back to him when we are ready to lease or buy again. I can’t say such great things about the rest of the dealership. Everything behind the scenes seems to happen extremely slow here. After making the deal with Diego at around 3pm we weren't able to get in our new truck until 9:30pm. Our experience with Tom the finance guy was not great either. He tried sell us on warranties and other things like all these finance guys at dealerships do but also tried to change the deal with we worked out with Diego, claiming certain items were not included in the deal we negotiated with Diego. Overall, I would prefer to not use this Dealership in the future but if Diego is still there I would certainly go back. More
Amazing! Great service! Bob was super friendly and helpful with everything and I can't thank him enough for making this experience an amazing one! This was my Great service! Bob was super friendly and helpful with everything and I can't thank him enough for making this experience an amazing one! This was my first time financing a car and going through the dealership on my own and Bob really explained everything to me and answered any questions I had in a way that I could understand and not be confused. I would recommend this dealership to Everyone! I am so happy with my car and the price I got for it. More
LEASE OF NEW CAR EVERYONE WAS NCE , CAREING AND REALLY TRYED TO HELP THE CUSTOMER . I WOULD TELL EVERONE TO BUY A CA FROM THIS DEALER SHIP AND THESE SALES PERSON EVERYONE WAS NCE , CAREING AND REALLY TRYED TO HELP THE CUSTOMER . I WOULD TELL EVERONE TO BUY A CA FROM THIS DEALER SHIP AND THESE SALES PERSON More
No honor I spoke to their internet sales person (Chris Clemente) on multiple occasions before finally going to the store. I made it clear to Chris that I was c I spoke to their internet sales person (Chris Clemente) on multiple occasions before finally going to the store. I made it clear to Chris that I was close to making a deal another dealer, but I would give them a chance to compete for my business because I was unhappy with the value the placed on my trade in. I also made it clear that I would not be signing a deal when I came in. I called 20 minutes before driving over to make sure someone would be ready to pick up where I left off with Chris. I arrived and was put with the next available sales person (Mike Horan). He was completely unaware of any prior communication with Chris. Mike refused to work up an offer unless I promised to sign a deal on the spot, so I walked out. Big waste of my time. More
Buying my dream car Great service. Lewis Reidel was great. Even though store was busy he gave great service and helped me make the deal. Even got what I was looking on my Great service. Lewis Reidel was great. Even though store was busy he gave great service and helped me make the deal. Even got what I was looking on my trade in. More
Trust. Is. Everything. My husband and I chose this dealership over another one closer to home based on reviews and we're glad we did. Still, we went in with the idea that w My husband and I chose this dealership over another one closer to home based on reviews and we're glad we did. Still, we went in with the idea that we were going to come face-to-face with a dishonest, pushy salesman and Dave is NOT that guy. He is friendly and honest and easy to talk with. He knew the vehicle we were interested in from front to back and because of the vast amount of options, knew exactly how to access the computer to figure out all the pricing and packaging. We were very impressed with Dave and Smith Haven in general. In the end, we purchased from Dave and would again without hesitation. Trust makes ALL the difference. More
Very helpful and got I what me & my Wife wanted In all my years & experiences in buying cars/trucks I will happily say this was the most pleasant experience I have had yet. Everyone me and my wif In all my years & experiences in buying cars/trucks I will happily say this was the most pleasant experience I have had yet. Everyone me and my wife dealt with were very helpful. We got th Jeep we wanted at the price we actually wanted. The whole process was fast, easy, & pleasant. I would definitely recommend this dealership to other people and I will be coming back for future care needs!!!! & I would like to Thank All the people who helped us........ Thank You!! More
Never want to deal with Ram Again worlds of legal issues because they screwed up on the contract. Try coming to my house at 11:00 at night. Bullies. unprofessional. Your only important worlds of legal issues because they screwed up on the contract. Try coming to my house at 11:00 at night. Bullies. unprofessional. Your only important to them when it maters. Never return pone calls. More