Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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Dishonest manager When I met with manager Daniel (Paul Watts was there) he assured me that my money down on my new lease would cover the last payment in my current vehi When I met with manager Daniel (Paul Watts was there) he assured me that my money down on my new lease would cover the last payment in my current vehicle as well as the payment for that month and January. He assured me that that was the reason for the money I put down ( because I discussed a no money down deal) and that my fist payment would be in February. When I called him to discuss the January payment ( which took three days and 3 voicemails) that I was billed for he denied that we had that conversation. Lesson learned to get it in writing! Not a nice man. More
We wouldn't go anywhere else We had the best experience buying our 2017 Dodge Ram 1500 thanks to Palma Florentino and everyone at Smith Haven! Our car buying experience was seamle We had the best experience buying our 2017 Dodge Ram 1500 thanks to Palma Florentino and everyone at Smith Haven! Our car buying experience was seamless and fun and Palma was an absolute pleasure to work with! We would never go anywhere else and would recommend Palma and the team at Smith Haven 1,000%! More
Amazing purchase experience I just drove away in my brand new 2017 Jeep Grand Cherokee--I love it! Jason Cantone was an absolute pleasure to deal with! He was patient, kind and I just drove away in my brand new 2017 Jeep Grand Cherokee--I love it! Jason Cantone was an absolute pleasure to deal with! He was patient, kind and extremely knowledgeable. He took the time to show me all that the Grand Cherokee has to offer; he answered my every question with ease. I highly recommend visiting this dealership and asking for Jason Cantone- you will not be disappointed! More
Best dealership Big shot out to randy, tom , Tyler best sale I ever went threw.. in and out got me everything I wanted with a smile. Would come back in a minute.. ver Big shot out to randy, tom , Tyler best sale I ever went threw.. in and out got me everything I wanted with a smile. Would come back in a minute.. very friendly nice and on point More
Great purchase experience! My purchase of my certified used 2011 (loaded) Jeep Liberty was very smooth, The jeep I liked had just came in and wasn't ready for sale but Mike Lupo My purchase of my certified used 2011 (loaded) Jeep Liberty was very smooth, The jeep I liked had just came in and wasn't ready for sale but Mike Lupo sped up the prep and had it all ready looking brand new in just 2 days he helped me through the process with absolutely no pressure to buy! His only concern was that I was happy with my purchase, after I was all set he got in the car with me and explained all the features and how to use them. I've been to dealers before but I have to say I was very impressed with the service I received! I would highly recommend this dealership. More
Best man from the best dealership! I'm not a rich man in fact far from it, I walked into the dealership with high hopes and low expectations. I've always loved Jeeps but though they wer I'm not a rich man in fact far from it, I walked into the dealership with high hopes and low expectations. I've always loved Jeeps but though they were well out of my price range, especially one with lots of goodies! I was strolling the showroom looking at the new beautiful Renegade, when not two minutes goes by and over walks David the sweetest, warmest and most helpful salesman I've ever had the pleasure to deal with. He was by my side for close to five hours answering every question I could throw at him while also remaining genuine and attentive at the same time. This was my guy and from the very start I knew I'd made the right decision to come to this dealership. We went for test drives, looked at all different trim options and even managed to talk about ourselves a little. After all his tireless efforts David got me in the most amazing Jeep Renegade I could've hoped for, do yourself a favor seek this man out on your next car purchase you will not be disappointed. Thank you David, you've made a small dream of mine come true today I wish you all the best. Sincerely, Tim P.s special thanks to Tom Dunn for working his magic as well! More
Got the truck of my dreams! Bought a CPO 2015 Ram Laramie Limited. I looked at multiple dealers and brands previously. The negotiation process, from sales to manager to finance, Bought a CPO 2015 Ram Laramie Limited. I looked at multiple dealers and brands previously. The negotiation process, from sales to manager to finance, was fair and respectful. Transparent sales tactics weren't flaunted and nobody tried to strong arm me. Very accommodating, staying late for me to get there after work. They also have good music and free coffee! More
Great experience with Ryan! The folks at Smith Haven are the best! I would highly recommend this dealership and I've already sent two of my co-workers there. The folks at Smith Haven are the best! I would highly recommend this dealership and I've already sent two of my co-workers there. More
Diego is the BEST! The rest of the Dealership... Ehh We went to this dealership not sure if we really wanted a Jeep but we wound up falling in love with the Grand Cherokee after also checking out the Acu We went to this dealership not sure if we really wanted a Jeep but we wound up falling in love with the Grand Cherokee after also checking out the Acura MDX. We were setup with Diego and from the start it felt like we were working with a friend, not a salesperson. He is funny, down to earth, and goes above and beyond to make you feel comfortable. Once we knew we wanted the Grand Cherokee we were prepared to visit many dealerships looking for the best deal but Diego came through and got us a deal we couldn’t pass up. I really can’t say enough good things about Diego and I will certainly come back to him when we are ready to lease or buy again. I can’t say such great things about the rest of the dealership. Everything behind the scenes seems to happen extremely slow here. After making the deal with Diego at around 3pm we weren't able to get in our new truck until 9:30pm. Our experience with Tom the finance guy was not great either. He tried sell us on warranties and other things like all these finance guys at dealerships do but also tried to change the deal with we worked out with Diego, claiming certain items were not included in the deal we negotiated with Diego. Overall, I would prefer to not use this Dealership in the future but if Diego is still there I would certainly go back. More
Amazing! Great service! Bob was super friendly and helpful with everything and I can't thank him enough for making this experience an amazing one! This was my Great service! Bob was super friendly and helpful with everything and I can't thank him enough for making this experience an amazing one! This was my first time financing a car and going through the dealership on my own and Bob really explained everything to me and answered any questions I had in a way that I could understand and not be confused. I would recommend this dealership to Everyone! I am so happy with my car and the price I got for it. More