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Smith Haven Chrysler Jeep Dodge Ram

Saint James, NY

4.4
735 Reviews

794 Jericho Turnpike

Saint James, NY

11780

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Showing 735 reviews

March 20, 2017

Very good honesty and transparency After visiting dealerships in Nassau and in Suffolk I found Smith Have to have a better team of sales, manager and finance people that can actually he More

by robchong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Elenterio, Steve Ciattei, David Schulman, Dan Goggin, Tom Dunn
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Rob, Thank you for purchasing your new car from us at Smith Haven Chrysler Jeep Dodge Ram located in Saint James, NY. We are very please to read such a nice comment. We really work hard on our transparency policies with no hidden fees. Please don't hesitate to contact us @ 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for any questions. On behalf of David, Tom, Charlie and Dan at Smith Haven Group we thank you for sharing your experience and your business.Welcome to the family.

March 18, 2017

Friendly staff Chris Mora was great, very helpful, friendly and professional. I got a nice Honda and a good price. Thank you so to all of you specially Chris Mora More

by Shavane19#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mora
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Happy customer, Thank you for choosing us at Smith Haven Chrysler Jeep Dodge Ram located in Saint James, NY. We are glad to hear that Chris took good care of you.We are here for customers at all times so please don't hesitate to contact us @ 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for any questions. On behalf of Chris Mora and Smith Haven Group we thank you for sharing you experience and your business. Welcome to the family!.

March 18, 2017

No hassle Nice to walk into a dealership and not get hit with hidden fees and bait and switch pricing. Salesman was great, finance was easy to deal with and exp More

by Ramrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Fleming, Bob Giummuli, Bill DiDonoto
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Happy customer, Thank you for choosing us at Smith Haven Chrysler Jeep Dodge Ram located in Saint James, NY. We really work hard to provide customers with the best service and the most clear information when it comes to pricing and fees. We are here for customers at all times so please don't hesitate to contact us @ 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for any questions. On behalf of Bob G, Bill D, Lauren F and Smith Haven Group we thank you for sharing you experience and your business. Welcome to the family.

March 14, 2017

Great ?Chris was awesome ! Super helpful and made the buying a car expierence a breeze ( although I was at the dealership all afternoon lol ) which wasn't h More

by Toshileep3325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mora
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Happy customer, Thank you for purchasing your 2012 Nissan Rogue from us at Smith Haven Chrysler Jeep Dodge Ram located in Saint James, NY. We are here for customers at all times so please don't hesitate to contact us @ 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for any questions. On behalf of Chris Mora and Smith Haven Group we thank you for sharing you experience and your business.Welcome to the family.

March 09, 2017

Great new car purchase! Thank you Alex Johnson for a great car buying experience! Alex went above and beyond to find us the Jeep Wrangler that we were looking for. He spent More

by newjeep2017
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
alex Johnson, Ivy Feinsilver
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Happy customer, Thank you for purchasing your 2017 Jeep Wrangler from us at Smith Haven Chrysler Jeep Dodge Ram located in Saint James, NY. If you have any questions regarding the operation or maintenance of you new 2017 Jeep Wrangler please don't hesitate to contact us 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ On behalf of Alex J and Smith Haven Group we thank you for sharing you experience and your business.

March 05, 2017

Saved me. My car got damaged from the tow company and my insurance Company totaled it out. I need a car badly and no one around meaning the dealerships were wi More

by Usmc493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Palma Florentino, Nick Calandrino
Mar 22, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Costumer, Thank you for choosing Smith Haven Jeep Chrysler Dodge Ram located in Saint James, NY. We are so sorry to hear what happened to your previous vehicle, But we are also very happy to hear that we were able to help you get a replacement car right on the spot. If you have any questions regarding the operation or maintenance of your new vehicle please don't hesitate to contact us @ 631.863.2000 or http://www.smithhavenchryslerjeepdodge.net/ . On behalf of Palma, Nick and Smith Haven Jeep Chrysler Dodge Ram thank you for sharing you experience and your business.

March 05, 2017

We love Diego! Diego made the car shopping experience fun with his great attitude! He was equally as excited for us as we were to get into our new truck. We will fo More

by JenAndJoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goggin, Jose Diego Otanez-Espinal
Mar 24, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Jen & Joey, We Thank you so much for your business. Congratulations on your truck. We at Smith Haven Jeep Chrysler Dodge Ram really appreciate the time you spent to share your experience with us. On behalf of Diego and us we want to Welcome you to our Smith Haven Group family. Enjoy your new truck. We are here for you at 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for further details about the truck and service inquiries.

March 02, 2017

The best Sales representitive ive ever dealt with Diego was great very attentive to your needs and wants and will do everthing possible to make sure you leave there with what u want! He will go out o More

by Rays Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diego Otanez-Espinal
Mar 22, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Hey Ramon, Thank you so much for your business. Congratulations on you new 2017 Ram 1500. We at Smith Haven Jeep Chrysler Dodge Ram really appreciate the time you took to share your experience with Diego at our place. Enjoy your new truck. We are here for you at 631.863.2000 or visit us @ http://www.smithhavenchryslerjeepdodge.net/ for further details about the truck and service inquiries.

March 01, 2017

Wasted time I started out with an internet inquiry, followed up by text nessages, an email, and finally a phone call. I explicitly said I do not want to waste m More

by Scpp155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felicia Cordova
Mar 01, 2017 -

Smith Haven Chrysler Jeep Dodge Ram responded

Dear Patrick, We are truly sorry about the miscommunication. We are working on this matter. Our General manager at the store is going to contact you to provide you the right information about financing. Again we are very sorry, and we do appreciate the input. We will get back to you ASAP.

Mar 02, 2017 -

Scpp155 responded

Updated my original review. Although I am not happy with what occurred at the dealership I have received several follow up messages from my initial point of contact, Felicia, in internet sales. If anything at this point I feel bad a deal couldn't be worked out not only because I wanted the jeep, but for her benefit as well. She appears to work hard at her job. That being said, I'd be hard pressed to recommend this dealership to any friends, family, or coworkers the eay things ended.

February 28, 2017

Great experience Was an awesome experience nick and Anthony made me time spent in the dealership very welcoming it was a very nice first time car buying experience More

by Cae420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Calandrino
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