Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
Filter Reviews by Keyword
By Type
Showing 735 reviews
Excellent Dealership This is the third Dodge Ram I have leased. The other two dealerships could not compare to this one. My salesman, Michael Horan, was very knowledgeab This is the third Dodge Ram I have leased. The other two dealerships could not compare to this one. My salesman, Michael Horan, was very knowledgeable, efficient, courteous and extremely pleasant to work with. He is true to his word. I have the same to say for the General Manager, Bill Ballan. He was above and beyond helpful. The finance manager, Tom Dunn, took care of the paperwork for the lease and he as well was very efficient and courteous. Best experience I've had purchasing a vehicle! I will definitely go back when this lease is up. More
Best vehicle purchase experience I ever had . From the first time I entered the dealer , till I drove away with my new truck , everything was perfect .Mike Horan not only kept his word about ever From the first time I entered the dealer , till I drove away with my new truck , everything was perfect .Mike Horan not only kept his word about everything he promised , but his knowledge about the vehicle was amazing . So many sales people cannot answer even the simplest questions when buying anew vehicle . I would recommend smith haven dodge highly and especially Mike Horan as your sales person . More
Excellent customer service! My family and I had originally put an order in for two Jeep Wranglers at Huntington's Jeep dealership but do to problems there we canceled our orders My family and I had originally put an order in for two Jeep Wranglers at Huntington's Jeep dealership but do to problems there we canceled our orders and went to Smith Haven. We had an excellent experience from start to finish. We even walked out with two brand new Jeep Wranglers within the span of a week. Our sales associate Anthony Neste was wonderful, he made sure we were 100% satisfied with both Jeeps and never stopped looking until he found one within our price range. Tom Dunn was also great, making sure that he took care of all our concerns when purchasing our second Jeep from them and made sure we left happy. Alex Gomez was also a big help to us during our buying experience. We will definitely be going back to them once our next vehicle's lease is up in a year. More
HORRIBLE I was looking to lease a jeep and sales person said no lease prices unless u are sure u want the car......huh ??? How does one buy a car w/o a price I was looking to lease a jeep and sales person said no lease prices unless u are sure u want the car......huh ??? How does one buy a car w/o a price ??? IDK Poor sales team and I walked out. I leased another car from another dealer and will never return to this dump More
Easy and painless! Michael and Adam made this process easy and painless! With quick turn around, knowledgeable experience, and friendly service. I would definitely buy f Michael and Adam made this process easy and painless! With quick turn around, knowledgeable experience, and friendly service. I would definitely buy from them again! More
Welcoming, caring dealership! Couldn't have asked for a better experience for buying and financing my fist "big" car. Having paid full cash for my past cars from private dealers I Couldn't have asked for a better experience for buying and financing my fist "big" car. Having paid full cash for my past cars from private dealers I was very nervous about what a dealership/financing entailed. I visited the dealership on Saturday interested in the Nissan Rogue I found online. Troy greeted my mother and I right away and took us to see the car. Troy is easily the nicest and most honest person to deal with. He answered every question I asked, talked me through the entire process, wrote down everything for me to look over, gave advice with my old car, and even urged me to test drive the car so I could see if I would even be comfortable with the car. He never tried to oversell the car and even let me look at comparable cars just to see if I liked anything else. I left without feeling pressured or pushed at all. I returned Monday to purchase the car and again Troy couldn't have been more professional and welcoming. He made everything very straight forward with no surprises from what he told me the other day. This dealership and Troy definitely deserve all the high reviews they receive. More
Love my truck!!! My salesman was awesome and didn't pressure me at all. First time in my life that buying a new truck was painfree and easy. That being said I bought My salesman was awesome and didn't pressure me at all. First time in my life that buying a new truck was painfree and easy. That being said I bought used and had to bring it back two days later for new rotors. Feel like they did everything else why leave old rotors that would eventually cause a problem... new brakes front and back, new tires, and new back rotors. Day three with my truck was spent at the dealer getting new rotors because they were making noise. Ugh! More
bien lugar el servicio fue excelente,eficas,claro, transparente, ideal, cordial, ameno, me fue muy bien con comprar un carro nuevo com ellos, fueron muy amables el servicio fue excelente,eficas,claro, transparente, ideal, cordial, ameno, me fue muy bien con comprar un carro nuevo com ellos, fueron muy amables y bien ayudantes. More
Mike Horan's the Man! Mike Horan, Mike Horan, Mike Horan! Can't say enough about this man and the entire team at Smith Haven Chrysler Dodge Jeep Ram. I just leased a Grand Mike Horan, Mike Horan, Mike Horan! Can't say enough about this man and the entire team at Smith Haven Chrysler Dodge Jeep Ram. I just leased a Grand Cherokee Limited and had the pleasure of working with Mike and Ivy (in finance). They were both honest, informative and personal, and I will 100% be going back to them for my next car. This is my 3rd Jeep in 5 years, and after working with Mike and Ivy I regret getting my 2 Wranglers from another dealership. For the first time I actually enjoyed the process of getting a car, and I can't thank Mike and Ivy enough for that! More
Ease of Purchase I was referred to Troy by my daughter's boyfriend. I was able to negotiate a tentative deal for a used Chevy Equinox over the phone. I had gotten a I was referred to Troy by my daughter's boyfriend. I was able to negotiate a tentative deal for a used Chevy Equinox over the phone. I had gotten a price quote from another dealership on the same make of automobile. Troy not only matched the deal, but we were able to close on the day that we met. He met the price of the other Chevy Equinox that we had looked at, even though his was listed almost $2000 more. He gave us the same trade in value for the GMC Terrain that I was trading in. The only thing left was paying for the Equinox and driving it away the same night. The deal was done in only 4 days. My daughter is now driving the car and is very happy. It has everything that she was looking for. Thanks Troy. We will definitely recommend you and your company to anyone that asks about used cars. More