Smith Haven Chrysler Jeep Dodge Ram
Saint James, NY
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Jeep Grand Cherokee Limited Lease My Son recently leased from this dealer. He had done his homework and had some prices and I have been leasing for over 25 years so we were both educat My Son recently leased from this dealer. He had done his homework and had some prices and I have been leasing for over 25 years so we were both educated consumers. We worked with Kristina Villafona and she was PERFECT! She gave us competitive pricing all the while making sure we were informed of all available (Military, Non Chrysler Family Lease, Top Tier Credit Score) discounts, she was patient with our questions and inquiries and NEVER pressured us to make the deal. She gave us ample time to make our decision, provided us with an opportunity to test drive the exact car we were considering and even got involved with the Service Dept. on our behalf re: a minor incident (loose airbag wire connection) after we took delivery. If I could give her 10 stars I would. Only reason I did not give the dealer 5 stars is because of an incident with a member of their Finance Dept. causing us some angst and requiring a return visit to the dealership, the problem was eventually resolved with the help of Dominic in Finance. All in all a very positive experience and when my non-Chrysler lease is up in 2 years and if the Jeep fits my needs I will certainly visit this dealer and seek out Kristina to do my dealing with. Well done... More
Great Salesperson - CHRIS MORA! Had a really nice experience with our Salesman, Chris M.... He is extremely thorough, detailed, and spent an enormous amount of time working with us Had a really nice experience with our Salesman, Chris M.... He is extremely thorough, detailed, and spent an enormous amount of time working with us to find the right Jeep! He listens, is experienced, and he has a unique sense of focus on the customer. We appreciated his time, coming in after his shift, and on his day off, to follow up and finish the deal. Super Professional. Thank You Chris! More
Great honest dealership to purchase a new or used vehicle Had the greatest experience with one of the best salesman Mike O'Carroll. I would definitely recommend this dealership if you are looking for a new or Had the greatest experience with one of the best salesman Mike O'Carroll. I would definitely recommend this dealership if you are looking for a new or used vehicle, they go above and beyond! The worked with us with the financing so we could walk away with a great affordable SUV! We left here confident until this day they still make us priority. Great dealership and highly recommend and ask for our salesman Mike! More
Fantastic experience!! Dave is the best!! My wife and I came in to look into buying a Renegade! We were greeted right away by Dave and our experience with him was nothing but positive from sta My wife and I came in to look into buying a Renegade! We were greeted right away by Dave and our experience with him was nothing but positive from start to finish! He got us a great deal on a new 2018 model even the exact Green color my wife wanted! Our pickup day was for a Wednesday. We had a major snowstorm that day so Dave went out of his way to accommodate us on tues night a day earlier so my wife could have our new Jeep for the storm. He stayed after hours well into the evening until we were able to come pick it up. He even sat and chatted with us while we waited. We will def be back to smith haven and have already recommended both Smithaven and Dave to friends and family! More
Smithhaven jeep, ram, chrysler best dealer on Long Island Went to a bunch of jeep dealers on Long Island this dealer blows them all out of the water for a lease on a Jeep Wrangler -Dave Schulman was the best Went to a bunch of jeep dealers on Long Island this dealer blows them all out of the water for a lease on a Jeep Wrangler -Dave Schulman was the best salesman I have dealt with hands down -extremely knowledgeable of the vehicles,very honest and accommodating -makes leasing a vehicle very pleasurable-management also comes back with a price right away not like other dealers that the management tries to wait you out -if more people find out how good this dealer is the other dealers will be out of business More
Dave was the best !! Originally I stopped by to look into a Jeep. Dave greeted us right away with a warm welcome right away!! Dave worked so hard to find a car to fit my b Originally I stopped by to look into a Jeep. Dave greeted us right away with a warm welcome right away!! Dave worked so hard to find a car to fit my budget with all the things I was looking for. I ended up leaving with a Dodge Durango and I couldn’t be happier. I can’t thank Dave enough!!! He is probably the BEST car salesman I ever had the pleasure of dealing with. Thank you Dave. We will return for sure More
jeep brought in for lighting problem The signal lights were not working so they couldn't give a new inspection sticker. $160.00 later they say the signals are fixed and they give the new The signal lights were not working so they couldn't give a new inspection sticker. $160.00 later they say the signals are fixed and they give the new inspection. on the way home the signals do not work and they will not have an available appointment until the end of march. How is this acceptable? Never again will we buy a car or service a car at this dealership again. get your act together crooks! More
David S excellent salesperson David is courteous kind and spent of time with us to pick out the right Ram for us. Of 30 years buying carsthis wasthe best. David is courteous kind and spent of time with us to pick out the right Ram for us. Of 30 years buying carsthis wasthe best. More
Scammers Funny, because I wrote a pretty scathing review of this dealership. Received an email that there was a reply to my review, looked several times and ca Funny, because I wrote a pretty scathing review of this dealership. Received an email that there was a reply to my review, looked several times and can't seem to find it. Hmmm???? So here goes again: this dealership, especially the service dept is horrible! They will NOT honor your warranty!!! I was given "scratch and dent" coverage after my brand new Jeep, with the E brake applied, rolled down my driveway! You know, it could have just run someone over...no big deal. Was told to wait until it was close to the end of the warranty to have the scratches repaired. A few weeks ago, I took the day off from work, went to the dealership, and was told they don't cover "chips". Isn't a chip, a scratch? It was semantics. I got angry and loud, as I think any person who was treated this way would (I am also post a massive stroke, and have minor issues processing things, but chose not to make them aware of this). A week later I brought my car down for service on the Check Engine Light that had been on. I checked the connections on the battery, and had the air filter replaced but the light was still on. Took another day off from work, go to the service dept, left waiting for 20 minutes only to be told they will not service my Jeep! I was a week from the warranty expiring!! I called and reported the dealership to their Corporate headquarters. I have also warned several people and shared on social media, to stay away! Side note: My friends 2012 Dodge Ram 1500, bought from the SAME dealership, spontaneously burst into flames a few weeks ago, destroying 3 other cars with it. Apparently these cars are known to do this and Dodge doesn't do xxxx about it. Google it. PS: Don't bother replying if you're going to bury my review. More
Excellent experience Thank you Jay Marine for taking the time to help my boys pick out the perfect car! The entire process was easy!! No pressure! Jay made us feel comp Thank you Jay Marine for taking the time to help my boys pick out the perfect car! The entire process was easy!! No pressure! Jay made us feel completely comfortable from beginning to end! Finance Manager, Scott Russo, was also great! He helped us figure out the best way to build the kids credit! Very smooth process! If you are looking for a new car, make sure you stop in and ask for Jay Marine! More