Smith Gray Buick GMC

Friendly and knowledgable I had a wonderful experience working with James, Justin, and Jim at Smith Gray to purchase a certified pre-owned Chevy Volt. James was quite friendly I had a wonderful experience working with James, Justin, and Jim at Smith Gray to purchase a certified pre-owned Chevy Volt. James was quite friendly and knowledgeable when showing me the vehicle. Justin and Jim were straightforward and transparent throughout the price negotiations and financing process. I would highly recommend this dealership. More

Very honest people and painless experience! Mark delivered exactly what we had discussed on the phone and email which was very important to me since I took Uber from Cleveland, OH to buy a used Mark delivered exactly what we had discussed on the phone and email which was very important to me since I took Uber from Cleveland, OH to buy a used 2015 Acadia. Both Mark and Jim were very easy to work with and expedited the entire process for me so I could get back on the road. Thanks again....I highly recommend Smith Gray Buick GMC! More

It was such a great pleasure to be working with James Hillwi James Hillwig was great to work with, he was very in tune to the vehicles on the lot and we love the Subaru we ended up with. James Hillwig was great to work with, he was very in tune to the vehicles on the lot and we love the Subaru we ended up with. More

Jeep purchase James Hillwig was a pleasure to do business with. Even though a Jeep wasn't the brand of vehicle that this dealership sells new, he was very knowledg James Hillwig was a pleasure to do business with. Even though a Jeep wasn't the brand of vehicle that this dealership sells new, he was very knowledgeable about all of the extras and took lots of time explaining them so I would be comfortable driving it off the lot. More

The most pleasant buying experience I have had in some time. This was so easy! Everybody was a joy to deal with . The sales and finance staff were knowledgeable and efficient. It took almost no time to finalize This was so easy! Everybody was a joy to deal with . The sales and finance staff were knowledgeable and efficient. It took almost no time to finalize the car we wanted. More

a COOLBEANS Terrain had looked a few places online and had found the prefect car for me at Smith-Gray, next day my mother and I test drove it. (I was incredibly anxious a had looked a few places online and had found the prefect car for me at Smith-Gray, next day my mother and I test drove it. (I was incredibly anxious about test driving a vehicle with a sales person but we were about to test drive it ourselves without a sales person) I loved the vehicle and ended up getting it within two days of test driving it. Mark Laperriere was a very down-to-earth guy who helped immensely with getting me into my 2011 GMC Terrain; can't thank him enough!! More

truck I was looking for a used truck with a lot of accessories. These don't exist on my lots. James Hillwig came out to talk, worked very hard to meet my I was looking for a used truck with a lot of accessories. These don't exist on my lots. James Hillwig came out to talk, worked very hard to meet my requests with many back and forth communications. It took awhile, but he found what I wanted, picked it up at auction to meet my financial expectations, and modified my trade in as well. He is a very hard working, honest young man. More

Happy Husband My husband found the truck he wanted on the Smith Gray Buick GMC website, so we took a ride to look at it. We were met by James Hillwig, who was very My husband found the truck he wanted on the Smith Gray Buick GMC website, so we took a ride to look at it. We were met by James Hillwig, who was very friendly and very knowledgeable about this particular truck. He didn't try to high-pressure us into buying this or another, more expensive vehicle, and never tried to hide the price (like a competitor did when we went to their lot a few days before). After making the decision to buy it, the financial process was handled competently by Jim Zaphiris, who made sure we understood everything before letting us the papers. Overall, we had a very good experience at this car dealership, and I have one very happy husband! More

Andy's retirement suv We went to Smith Gray looking for options to buy a new or uses GMC Acadia for my husband to have when he retires in February. Justin made a great firs We went to Smith Gray looking for options to buy a new or uses GMC Acadia for my husband to have when he retires in February. Justin made a great first impression. He and Jim (finance) worked with us every step of the way and we were able to bring home a 2012 Acadia, in our price range, last night. We have already told a few friends to check them out before they buy their retirement vehicle. More

"Exceptional Dealership" Having visited several area dealerships and getting more than a little frustrated I stopped by Smith Gray Buick GMC. Boy what a difference! I met sale Having visited several area dealerships and getting more than a little frustrated I stopped by Smith Gray Buick GMC. Boy what a difference! I met salesman Mark Laperriere who patiently worked with me in finding the exact vehicle I was looking for as well as working out a very competitive deal (my purchase involved a trade). Mark is very knowledgeable , professional and a good guy. The dealership is family owned and does not conduct itself with "High Pressure" tactics....much appreciated. I am very satisfied with all aspects of the purchase as well as my new vehicle. Thanks Mark and staff! More