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Smedley's Chevrolet Sales, Inc.

Vandalia, OH

Overview
Employees
Reviews
Vehicles
4.7
738 Reviews
Miami Valley or Dayton, OH Chevrolet customers looking for new cars, trucks, or SUVs can stop by Smedley's to view our inventory and take a test drive. Feel free to browse our inventory online, request a quote, inquire about our financing options, check our hours of operation, contact us or get driving directions to the dealership, all from the convenience of your own home! We look forward to serving all ...
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850 W National Rd

Vandalia, OH

45377

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Showing 738 reviews

May 11, 2023

Es la uno de los mejor que tiene en la región de Ohio de veces que tengo que trae mi carro ellos me blende excelent servicio More

by Frantzseau Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Smedley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023

It was amazing I love everything about my experience I would highly recommend this place More

by Norman
Recommend Dealer
Yes
Employees Worked With
5
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May 10, 2023 -

Norman responded

Yes

May 10, 2023

Very courteous, knowledgeable and made everything care free for me. They had my vehicle repaired and all the paperwork done in a short amount of time. More

by diviak1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Smedley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023

Took my car here was told I needed a new battery so I paid almost 500 for a new battery I picked up my car drove away had to call back not even 10 minutes later my car had the same problem that I initial More

by Shellyl1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beau Smedley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service dept
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May 11, 2023 -

Smedley's Chevrolet Sales, Inc. responded

Smedley's Chevrolet did look at your 2014 Malibu at your request due to it having multiple issues. You had us inspect the vehicle for it not shifting properly as well as having a power steering light that would come on. You also mentioned that the door locks would go crazy at the same time as the shifting concern and power steering message. We did start by replacing your battery due to it failing a battery test and you having multiple communication codes between modules in your vehicle. We tested both batteries in the vehicle and the main AGM battery failed the test while the Start/Stop battery passed the test. We suggested to replace the main AGM battery as well as a wheel hub assembly due to a broken ring that is used to measure wheel speed and then retest and drive the vehicle. You authorized the battery but not the wheel hub assembly. We replaced the battery only and test drove the vehicle 15 miles to see if the door locks would act up. The door locks did not act up as we drove the vehicle. We returned the vehicle to you and the door locks acted up and you called us to re-inspect for that concern. We did inspect the previous work performed at no charge, but you had added multiple other issues you wanted inspected on this visit. Your vehicle has multiple issues and we know you were hoping that after replacing the battery it would reset the computer and your concerns would no longer be present. Smedleys Chevrolet did discuss with you that we did not believe that replacing the battery would correct the vehicle's multiple issues.

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May 11, 2023 -

Shellyl1969 responded

I did fail to mention I had to call and speak to the service manager to get the 2nd diagnostic fee removed after the taking the car back a second time. Chris/Kris that handled my complaint made it perfectly clear that I would need to see the cashier and pay 2nd diag fee in order to get my car. I did call his supervisor Justin. Justin was very nice and understanding and did modify the 2nd diag fee. I would definitely recommend Chris brush up on his customer service skills. Lesson learned with dealing with Smedleys. Never again and will warn others.

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May 07, 2023

Very accommodating to needing to get in for oil change. Got me squeezed in on my time frame. More

by drg10607@gmail.com
Recommend Dealer
Yes
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May 07, 2023 -

drg10607@gmail.com responded

The guys here are so nice. Willing to work with getting you scheduled. Explains in detail what is being done so I understand. Will only come here for my service.

May 07, 2023

I erected were very direct and understandable . U were direct and addressed all my questions . I had the best experience ever in buying a car. U sale man was oitstanding. More

by Wmapauly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Smedley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023

I was very impressed with the services rendered by Smedley Chevrolet and the time it took to fix and have my car ready More

by StephanieJefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Smedley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2023

We were very disappointed, we bought our Mazda there and were very pleased with the purchase,so we went back there. The salesman told us that there would be no penalty if we paid the loan off early, which w More

by dborts
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Beau Smedley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron
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May 02, 2023

Great service, The entire staff was professional, knowledgeable and friendly. They performed excellent work and I they will get my service in the future. More

by ron.trimble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cooper, Great to work with. Never too busy to listen and answer any questions...Thanks Justin....
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May 02, 2023 -

ron.trimble responded

Thanks to all.....

May 02, 2023 -

ron.trimble responded

Thanks to all....

May 02, 2023

Repaired vehicle but left dealership and engine light is back on My car needs fixed again More

by Weskilby.ffl@gmail.com
Recommend Dealer
No
Employees Worked With
Trey
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May 02, 2023 -

Smedley's Chevrolet Sales, Inc. responded

We are sorry to hear that the check engine light is back on. We have tried 2 times to call you back to get it looked at but your voicemail is full. Please call in and ask for Trey and he will get you scheduled in so we can take a look at the vehicle with you.

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