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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

June 17, 2021

We just finished buying our second vehicle from Smart Toyota, a 2015 Honda CRV which we love. Our salesman Dave Jaworski was very helpful, knowledgeable and not pushy at all. They were able to work with More

by JMar2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Esterrich, Dave Jaworski
Jun 21, 2021 -

Smart Motors Toyota responded

Congratulations on your new to you Honda CRV! We sure to do appreciate this feedback too. Dave and Brian do a wonderful job with our guests, and we're glad you enjoyed working with them both too. Safe travels, and we look forward to the opportunity to help you again. Until then, drive safe!

June 14, 2021

If you go to Smart Motors on Odana, I highly recommend Chris Karinopoulos as your sales person. Chris was wonderful. He was personal, friendly, and knowledgeable. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Karinopoulus
Jun 16, 2021 -

Smart Motors Toyota responded

Outstanding, Larry! So glad you enjoyed working with Chris and the rest of our team. Enjoy your new vehicle, and we sure do appreciate your support.

June 11, 2021

I had help from 2-3 different people, everyone was so helpful and nice. I will definitely recommend smart motors Toyota to anyone searching for a vehicle.. More

by KellyBP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Christoph
Jun 14, 2021 -

Smart Motors Toyota responded

Wonderful, Kelly. We appreciate your feedback and enjoyed the opportunity to help you find your perfect vehicle. Take care ... Drive safe!

May 10, 2021

They can do customer service even in a pandemic,I have always enjoyed the customer service at Smart Motors, and my father bought a car when he was young. Just a great place to do business. More

by Mspringdays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Gary Frederick
May 10, 2021 -

Smart Motors Toyota responded

Thank you so much for this feedback, Mspringsdays. We really appreciate it, as well as your continued support over the years. Cheers!

April 20, 2021

In the six years I have done business with Smart Motors, I have received excellent customer service. Everyone has been friendly, polite, and helpful. The showroom, waiting area, and restrooms are always c More

by Ckemmeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Finkel, Dana Raker
Apr 21, 2021 -

Smart Motors Toyota responded

Thank you so much for your continued support over the years, Ckemmeter. We appreciate it very much, as well as your feedback on how we are doing. Often times some of the best ideas we end up implementing come directly from our guests, so please feel free to share your thoughts and ideas. We do notice and appreciate it very much. Cheers!

April 19, 2021

I recently purchased a 2021 Toyota Highlander from Al Franklin at Smart Motors, and the experience couldn't be more seamless. From the initial inquiry, Al was extremely professional and thorough in makin More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Goepfert, Netanya Vanlandingham, Al Franklin, Greg Erzen
Apr 20, 2021 -

Smart Motors Toyota responded

Wohoo! Congratulations on your new 2021 Toyota Highlander, Jason. You are going to love it, and we really appreciate your support. Al and the rest of the team do their best to make this process as seamless as possible - ultimately providing you with the best possible experience. We appreciate the recommendation, 5-star review and look forward to seeing you for your first complimentary ToyotaCare service. Cheers!

April 09, 2021

I was pleased with how quick and easy the process was. I live an hour and a half away and went to Smart Motors to get a Highlander in the color I wanted. The sales team did most of the process over email be More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Wersland
Apr 12, 2021 -

Smart Motors Toyota responded

Congratulations on your new Toyota Highlander, John! Finding the right vehicle in the color you want can be challenging, but we are so happy we were able to make this happen for you, and you enjoyed working with Todd and the rest of our team. Thank you for make the trip to our dealership, and thank you for the 5-star review. We very much appreciate it.

March 16, 2021

Phyllis did us a great service but selling me the Toyota Camry at a great price and I brought my aunt back the next day and she gave my aunt an excellent deal on another Camry customer service is top-notch More

by Marcuslxndr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phyllis
Mar 17, 2021 -

Smart Motors Toyota responded

Outstanding, Marcus! Thank for the 5-star review, feedback and for the opportunity to help you and your aunt find the perfect Camry for each of you! Enjoy!

March 16, 2021

Chris K did a great job helping me buy my Camry!I Chris K did a great job helping me buy my Camry! I appreciated his patience and knowledge. Brian Esserich was a great finance specialist. He was ve More

by mandymiller656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Karinopoulus, Brian Esterrich
Mar 16, 2021 -

Smart Motors Toyota responded

Happy New Camry Day, Mandy! How exciting ~ congratulations! We really appreciate your support as well, and thank you for the 5-star review. Cheers!

March 08, 2021

We have bought a number of cars from Smart Toyota over the last few years. We bought a Camry XLE Hybrid (my third Camry) from Beth. My last was a 2007 and many updates have been made since then. This is More

by Pam Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth (sales), Ryan (financing)
Mar 09, 2021 -

Smart Motors Toyota responded

Congratulations, Pam. Thank you so much for your continued support over the years, and the feedback on your most recent experience with our team; specifically Beth. You are going to love your new Camry XLE ~ and yes, tons of awesome new safety features and cool tech too! Enjoy it!

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