
Smart Motors Toyota
Madison, WI
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I leased my Corolla at exactly the price I wanted. Everything went so smoothly and easily. Dana in Finance got my lease just right. I have been in for my first oil change and recall and, once again, Everything went so smoothly and easily. Dana in Finance got my lease just right. I have been in for my first oil change and recall and, once again, everything was so smooth and effortless. Toyota rocks. Smart Toyota is the best. More
I usually don't write on these things but I felt compelled to do so after the experience I had at Smart Motors. This was my first time buying a car online after having numerous friends and family te compelled to do so after the experience I had at Smart Motors. This was my first time buying a car online after having numerous friends and family tell me that this was the way to go. I was toying with the idea of a new car and figured I would see what Toyota had to offer me and figured I would shop around to see where the deals where on the internet. In my searches, I found that Smart Motors was the most helpful, courteous, and no pressure dealership out there. My first contact was with a Brian who worked in the internet department and found him to be very helpful. At no time did he ever pressure me and was very helpful in getting the information I needed when I needed it. I genuinely felt like they cared about my needs first and the sale second. I was unable to purchase at this time (our first newborn arrived so our attention is there for now) but I will definitely be contacting Brian and Smart Motors again in the near future. It really is rare to get good, honest, one on one attention these days these guys had that down. Thanks Smart, its refreshing to see businesses like you are still around these days. More
Buying my new Rav from Smart Motors was a great experience. Derek was a pleasure to work with, I found the exact car I wanted on their website and I was able to work out a great deal through email experience. Derek was a pleasure to work with, I found the exact car I wanted on their website and I was able to work out a great deal through email before I even went into the dealership! When I went there to pick it up Derek had the car clean and ready for me, and he even took the time to show me all about my new Rav. All the employees there were very friendly, and made me feel like they really appreciated my business. I'll definately be recommending Smart Motors to friends and family, and I'll be back in the future when I'm ready for my next new car! More
We had an issue with our electric drivers seat, which our warranty clearly states is 100% covered for both parts and labor. They want to charge between $120 - $160 for an estimate. Then won't confirm if it i warranty clearly states is 100% covered for both parts and labor. They want to charge between $120 - $160 for an estimate. Then won't confirm if it is under warranty. The cost for this should be $0. I have already paid for the warranty. Why am I getting the run around here. I can't give get a straight answer on what it costs to look at the car. More
Blatantly deceptive about availability of Toyota model (color) that I wanted and that they did not have on their lot. They offered to trade for the "only available" model we had requested with a dealersh (color) that I wanted and that they did not have on their lot. They offered to trade for the "only available" model we had requested with a dealership in Minnesota. I ended up driving to Milwaukee (90 miles) to buy the same vehicle for $700 less. When I gave them the opportunity to sell it to me at a lower price, they told me that I should buy it from Smart because I live near Madison. They stated that Milwaukee dealers only offer low prices to people who don't live in their area ?!?!? I have not had good experiences with Toyota dealers in general. Many looked at their computers and stated that the color vehicle we wanted was not located in WI, when there were several. I called Toyota corporate customer service in CA, but got the usual nonsense. I would love to buy Toyotas online! More