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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

December 17, 2022

Hugh selection of cars, good deal on used car. Sales people are very professional to work with. Highly Recommended. More

by PickyGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth
Dec 19, 2022 -

Smart Motors Toyota responded

Aww, thank you so much PIckyGirl ~ coming from you (based on your profile name) we really appreciate the feedback & 5-star review on your experience working with Beth. Cheers!

November 21, 2022

Buy someplace else. They they brag that they don't mark up the MSRP on the new Sequoia, which is true. However, they were $7000 less then the other 4 appraisals I had do More

by oakrad32
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Frederick
Nov 21, 2022 -

Smart Motors Toyota responded

Hello Rick We appreciate it this feedback, as it pertains to our trade in policy when ordering a new vehicle during this time of very limited inventory. I will be sure to pass this along to our management team, and if you have any additional feedback you'd like to share, please feel free to email me at Social@smartmotors.com ~ and I would be happy to pass it along. Thank you ~ Blane E.

October 07, 2022

Over the years we've been quite pleased with Smart Motors service department Service staff is courteous, professional and take good care of your vehicle when in for maintenance. Covering the seats and placi More

by hamilton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Rzentkowski, Mike Finkel, Ray Harp
Oct 10, 2022 -

Smart Motors Toyota responded

Thank you for your feedback & continued support over the years. From Sales and Service, to Finance and our Detail department; we thank you for your 5-star review, and for noticing the little things our team does each and everyday to make sure our guests (and their vehicles) are well taken care of. Thank you!

September 29, 2022

I worked with Gary to get my new RAV4 Hybrid and will definitely work with him again for future Toyota purchases! I knew the car market was crazy when I started the process, and expected it to take awhil More

by sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Frederick
Oct 04, 2022 -

Smart Motors Toyota responded

Congratulations Sarah on your new RAV4 Hybrid! What an amazing SUV ~ you're going to love it! And thank you for the feedback working with Gary, and we really appreciate your support!

September 27, 2022

Smart motors Toyota is the best place to get a car hands down. I have bought two vehicles there so far and the staff is absolutely amazing. Everything about this place is five star. More

by salyerco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth and Tyler
Sep 28, 2022 -

Smart Motors Toyota responded

You are amazing, Colette! Thank you so much for your continued support, and not just because you've purchased two vehicles from us. You've also supported our service team as well ~ thank you! We really appreciate it, as well as your five star review and feedback. Cheers!

September 20, 2022

Sebastian Klarer checked me in, and explained everything that would be done to my car very well. He provided me with a free loaner car for the day while the car was being worked on, and kept me up to date More

by kvergeront
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Klarer
Sep 21, 2022 -

Smart Motors Toyota responded

Thank you for your feedback, Kim. We appreciate your support, and I know your comments will put a big smile on Sabastian's face! Thank you!

September 19, 2022

Manager and Sales person was very helpful in getting me exactly the truck I wanted . I would recommend Chris to anyone interested in a new vehicle More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Wersland, Chris LaCrosse
Sep 20, 2022 -

Smart Motors Toyota responded

Outstanding & Congratulations Jason on your new Toyota truck! We appreciated the opportunity and thank you for your patience while we ordered your perfect truck. Worth the wait! Enjoy it!

August 31, 2022

Smart Toyota was amazing. In all of Madison they were the only dealer willing to help us find something we can actually afford. Beth was fantastic. Super friendly, knowledgeab More

by laube_matthew1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Sep 01, 2022 -

Smart Motors Toyota responded

Outstanding, Matthew! So glad Beth was able to help you find a vehicle that would work for you, and we sure appreciate your support. It means a lot to us, and I know Beth will greatly appreciate it as well. Enjoy your new vehicle, and thank you for your support.

August 26, 2022

We purchased a new Highlander. Smart Toyota was very professional and straight forward thru the purchase process. Rodney Potter was excellent and followed up on all communications More

by Dave V.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Potter
Aug 29, 2022 -

Smart Motors Toyota responded

Congratulations Dave! How exciting ~ you are going to love your new Toyota Highlander, and thank you so much for choosing Smart Toyota, and the feedback working with Rodney Potter. Cheers!

August 25, 2022

I purchased a used 4 runner from Smart toyota used car lot. I specifically asked them if the vehicle was in an accident. The salesman assured me it was not. He showed me a car fax with several pages of ro More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Cristoph
Aug 29, 2022 -

Smart Motors Toyota responded

Hello Joe We appreciate you bringing this to our attention. This is clearly not our intention to not disclose information about a Used vehicle. We do our very best to be fair and transparent about every vehicle on our Used car lot. I will be sharing your feedback with our management team, but if you could email me the VIN number of the vehicle I can have them look into this further. My email address is Social@smartmotors.com. Thank you ~ Blane E.