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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

August 21, 2023

was a pleasure to work with Austin helped in many ways. Thanks have already recommended austin More

by lappenbruce66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 22, 2023 -

Smart Motors Toyota responded

That is great to hear, Bruce. We appreciate your feedback and experience working with Austin on the purchase of your vehicle, and know he is thrilled to know you've already recommended him to your friends and family members. Enjoy your new vehicle, and we look forward to seeing you for your first maintenance service. Cheers!

August 06, 2023

I recently test drove a Certified Pre-owned Toyota at Smart Motors that was advertised on their website and was surprised to discover it was dirty inside, reeked of cigarette smoke and had a chip on the More

by Madison 608
Recommend Dealer
No
Employees Worked With
Sales Rep
Aug 08, 2023 -

Smart Motors Toyota responded

Hello Madison 608 We apologize for your recent experience with our Used vehicle team, and can understand your frustration. What you outlined as an acceptable response is very reasonable appropriate for the situation. My email address is Social@smartmotors.com; if you have any additional feedback you'd like to share with us, I'd be happy to include it with your feedback here when I share it with our management team. We thank you for sharing this with us, and we will do better in the future.

June 08, 2023

Salesman Phil was very helpful and knowledgeable and took the time to show each option of the vehicle and explain how it worked. Best experience buying a vehicle ever!! He definitely made the buying exper More

by gundude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Wojtowicz
Jun 13, 2023 -

Smart Motors Toyota responded

Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear, your salesman Phil Wojtowicz went above and beyond to ensure your satisfaction during your vehicle purchase. Enjoy your new ride ~ Cheers!

June 02, 2023

Courteous and knowledgeable manager and sales staff, competitive pricing, very accommodating, honest with no xx sales tactics. More

by jbruni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Nugent, Jessica Koss, Greg Erzen
Jun 05, 2023 -

Smart Motors Toyota responded

Thank you so much for taking the time to leave us such a wonderful 5-star review! We are absolutely thrilled to hear about your positive experience with our management and sales teams. Enjoy your new vehicle, and if you have any additional questions, please let us know. We're here to help. Cheers!

May 09, 2023

Professional, courteous, honest staff, offers competitive pricing, beautiful ambience, convenient location, very accommodating to customers More

by diane.shearod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Raker, Al Franklin
May 10, 2023 -

Smart Motors Toyota responded

Hello Diane and thank you so much for this feedback. It's a pleasure to have you as a customer, and I know Al Franklin has always enjoyed help you with your vehicle needs as well. We appreciate your business, your 5-star review, and thank you for your continued support!

April 15, 2023

Our salesperson,Jean, was fabulous! He took us step by step through the process. He was very knowledgeable and patient. More

by Steve
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jean Nonos Joseph
Apr 17, 2023 -

Smart Motors Toyota responded

Hello Steve & thank you! Thank you for this feedback & 5-star rating your experience working Jean, and the rest of the team on your new vehicle purchase. We really appreciate it, and I know Jean will be thrilled when he see this as well. Thank you!

April 11, 2023

I had a wonderful car purchasing experience with Gary F and Smart Motors used cars. He was very friendly, patient, kind, knowledgeable, honest, no pressure sales person and listened to what I needed in a c More

by Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Frederick
Apr 11, 2023 -

Smart Motors Toyota responded

Hello Kelly! First of all, congratulations! It's always exciting purchasing a new vehicle, and we are honored you choose to work with Gary and the team at Smart Motors Used Cars. We really appreciate it, and know you are going to love your new vehicle. Secondly, thank you for the kind words & 5-star review on your experience working with Gary. You description describes him to a T, and I know he will be thrilled when he reads your feedback. Enjoy your new ride and thank you for your support!

April 06, 2023

The overall transaction was extremely pleasant and efficient. This is the third Toyota I have bought from Smart Motors. More

by Pat S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Karinopoulus
Apr 06, 2023 -

Smart Motors Toyota responded

Outstanding Pat, and congratulations on your THIRD vehicle from us! Wow ~ thank you! We very much appreciate your continued support and hope you are enjoying your new vehicle. Cheers!

March 12, 2023

The salesman and the staff were amazing. They did an excellent job helping me purchase my new to me 2018 RAV4! More

by tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Esser
Mar 13, 2023 -

Smart Motors Toyota responded

Congratulations Tracy! How exciting ~ a new to you 2018 RAV4 ~ you're gonna love it! Thank you for the opportunity to help you find your new vehicle, and thank you for the feedback & 5-star review on your experience working with Jamie and the rest of the team at Smart Motors Used Cars. We very much appreciate it. Cheers!

December 19, 2022

Shaheid Walker worked with me to find a low mileage RAV4 XLE in the color I preferred, Lunar Rock. He was able to spot one coming out of servicing even before it was listed on their web-site. He was very More

by pnesbitt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaheid Walker, Gary Frederick
Dec 20, 2022 -

Smart Motors Toyota responded

Congratulations Perry on your new to you RAV4 XLE. Excellent choice in exterior color too ~ lunar rock is certainly an eye catcher, especially with the black accents. Enjoy it, and so great to hear you enjoyed working with Shaheid & Gary. Cheers!

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