Smart Motors Toyota
Madison, WI
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Great Car Buying Experience! I recently bought a 2019 Tundra from Smart Toyota. This was my second purchase from them; the first purchase was a 2018 Tacoma in May of this year. Bo I recently bought a 2019 Tundra from Smart Toyota. This was my second purchase from them; the first purchase was a 2018 Tacoma in May of this year. Both times my buying experience with Smart Toyota was excellent! My sales person did a fantastic job with communications and listening to what I did and did not want. There were no high pressure sales at any step of the process. In both purchases Smart Toyota gave me a very fair deal, especially with my trade ins on both purchases. Everyone at the dealership is helpful and respectful. I highly recommend anyone looking to buy a Toyota, give Smart Toyota a first consideration. -Terry More
Excelente Es un lugar donde se siente un confortable ambiente, todas las personas tienen una sonrisa para ti. La atencion es muy profecional y atenta, siempre e Es un lugar donde se siente un confortable ambiente, todas las personas tienen una sonrisa para ti. La atencion es muy profecional y atenta, siempre estan en la mejor disponibilidad para atenderte y contestan todas las preguntas que tengo de tal forma que no quede ni el mas minimo detalle sin entender. More
Bought a used 2016 RAV4 Easy to work with the used car department! Very friendly and accommodating. We found the perfect vehicle for us and will definatly be back when we nee Easy to work with the used car department! Very friendly and accommodating. We found the perfect vehicle for us and will definatly be back when we need another vehicle! Thank you! More
Perfect sales person for me I came in wanting to test drive a Prius Prime, having decided that I was looking to buy a plug-in hybrid to replace a 17-year-old Honda Civic. Alex wa I came in wanting to test drive a Prius Prime, having decided that I was looking to buy a plug-in hybrid to replace a 17-year-old Honda Civic. Alex was more or less assigned to me, but he turned out to be the perfect sales person for me. He was straightforward and honest in all of his dealings with me, and very helpful in many ways. It turned out that there were no Primes on the lot at the time, but Alex arranged for me to meet one of the other staff (Doug, whose last name I regrettably do not remember). Doug and his wife have a Prime, so Doug arranged to have his wife stop after she got off work so that I could test drive their car. It only took a short drive to convince me that this was the car I wanted, even though I was going to have to wait for two weeks before one arrived at the dealership. I have two main complaints. First, too many "add-ons" were thrown at me at the time I came in to pick up the car, "add-ons" that amounted to thousands of extra dollars of cost. I was forced to choose on the spur of the moment whether I wanted these at less expense as part of a package deal or later at a significant increase in cost. I like to be dealt with in a straightforward manner, and this sort of high-pressure salesmanship turns me off. It appeared to be a corporate policy to present these features this way. Also, John's run-through of the features of the car was way too fast for me, and I absorbed almost nothing of what he said. In fact I had to ask Alex before I left in my new car if he could go through the basic features just so I could get home. More
Listened to what I wanted. Jessica was amazing. She listened to me and delivered big time. She made my experience less stressful than what I expected. She did her homework. Jessica was amazing. She listened to me and delivered big time. She made my experience less stressful than what I expected. She did her homework. More
Trading in 2012 for 2018 Toyota Rav4 I purchased a used Toyota RAV4 back in 2016 & was impressed with the sales staff. The service department has been excellent. I just purchased a new 20 I purchased a used Toyota RAV4 back in 2016 & was impressed with the sales staff. The service department has been excellent. I just purchased a new 2018 Toyota RAV4 based upon how well I liked my 2012 & the quality of their service department. Overall excellent experience. More
New car purchase. We had an accident that totaled our 2017 Prius. The employees of Smart Motors were very helpful in allowing us to select a new 2018 Prius and estab We had an accident that totaled our 2017 Prius. The employees of Smart Motors were very helpful in allowing us to select a new 2018 Prius and establish convienent financing. This is the fourth Prius we have purchased from Smart Motors and the experience has been exceptional each time. More
New Car Purchase Excellent service and people throughout the process. Clint Phillips being my #1 sales contact was amazing. Andy his sales manager was great. John t Excellent service and people throughout the process. Clint Phillips being my #1 sales contact was amazing. Andy his sales manager was great. John the "app" and car walk-through person was great and even John the finance guy was great. Made things easy and quick. They even sent Green Cab 30 miles out to pick me up and bring me there. I'd recommend them and use them again in a heartbeat. More
New car heaven Love working with the folks at Smart Motors. They know how to tune into your needs without pressuring you for more bells and whistles. This is my four Love working with the folks at Smart Motors. They know how to tune into your needs without pressuring you for more bells and whistles. This is my fourth leased car with them. More
eye contact good Brian, was good on the car that I did buy was Honest and willing to work with me on any car that I was looking at !!!!!! Brian, was good on the car that I did buy was Honest and willing to work with me on any car that I was looking at !!!!!! More